Located north of Tulum, 4.3 mi from Tulum Archaeological Site and 6.2 mi from Tulum town., Cielo Maya Beach Tulum features an outdoor pool and views of the sea. The hotel has a terrace and views of the garden, and guests can enjoy a meal at the restaurant or a drink at the bar. Free private parking is available on site. Every room at this hotel is air conditioned and is fitted with a flat-screen TV. Some rooms have a seating area for your convenience. You will find a coffee machine in the room. Rooms are equipped with a private bathroom equipped with a shower. For your comfort, you will find bathrobes and slippers. Cielo Maya Beach Tulum features free WiFi throughout the property. There is a 24-hour front desk at the property. This hotel has a private beach area, ideal for snorkeling and kayaking. Car hire is also available. Bus station Tulum Ruins is 4.3 mi from Cielo Maya Beach Tulum, while Tulum Bus station is 6.2 mi from the property. The nearest airport is Cancun International Airport.

Couples in particular like the location – they rated it 8.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.2)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Vegetarian, Vegan

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
and
1 sofa bed
1 king bed
1 king bed
and
2 sofa beds
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.0
Facilities
8.9
Cleanliness
9.2
Comfort
9.2
Value for money
8.3
Location
8.2
Free Wifi
8.9
Select topics to read reviews:

See what guests loved the most:

  • Megan
    United States of America United States of America
    The ocean views were amazing and there was a breeze every day which made the heat feel not so bad. The staff were exceptional and super helpful.
  • Tonya
    United States of America United States of America
    The customer service was exceptional. The staff was friendly and professional.
  • Jody
    United States of America United States of America
    The beach was great! Not perfect for swimming but to look at gorgeous. The room was large with all the amenities I need which include a coffee maker and a bathrobe. I loved the special touch of the soaps and shampoos too!

Hotel area info

Restaurants
1 Restaurant On Site

  • Restaurante #1
    • Cuisine
      French • Italian • Mexican • International
    • Ambience
      Family-friendly • Modern • Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free

Amenities of Cielo Maya Beach Tulum
Great facilities! Review score, 8.9

Most popular amenities
  • Outdoor swimming pool
  • Beachfront
  • Free Wifi
  • Free parking
  • Airport shuttle
  • Restaurant
  • Spa
  • Bar
  • Private beach area
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Picnic area
  • Outdoor furniture
  • Beachfront
  • Sun deck
  • Private beach area
  • Terrace
  • Garden
Kitchen
  • Coffee machine
  • Refrigerator
Room Amenities
  • Socket near the bed
Activities
  • Bicycle rental
    Additional charge
  • Happy hour
    Additional charge
  • Themed dinners
    Additional charge
  • Beach
  • Snorkeling
  • Darts
  • Game room
  • Fishing
    Additional charge
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • TV
Food & Drink
  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
Internet
Wifi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Street parking
Front Desk Services
  • Invoice provided
  • Baggage storage
  • Tour desk
  • Express check-in/out
Entertainment & Family Services
  • Outdoor play equipment for kids
  • Indoor play area
  • Board games/Puzzles
  • Board games/puzzles
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key access
  • Safe
General
  • Shuttle service
    Additional charge
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Mosquito net
  • Tile/Marble floor
  • Private entrance
  • Car rental
  • Laptop safe
  • Packed lunches
  • Fan
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
Accessibility
  • Upper floors accessible by stairs only
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Pool with view
  • Shallow end
  • Pool/Beach towels
  • Pool cover
  • Beach chairs/Loungers
Spa
  • Kids' pool
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Body treatments
  • Facial treatments
  • Beauty services
  • Beach umbrellas
  • Beach chairs/Loungers
  • Public Bath
  • Massage
    Additional charge
  • Spa
    Additional charge
Languages Spoken
  • English
  • Spanish

House rules

Cielo Maya Beach Tulum takes special requests – add in the next step!

Check-in

From 3:00 PM to 9:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

From 7:00 AM to 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of USD 200 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Children & Beds

Child policies

Children over 3 are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction

No age restriction for check-in. (Only children 3 and up are allowed)

Pets

Pets are not allowed.

Mastercard Visa Cash is not accepted Cielo Maya Beach Tulum accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Cielo Maya Beach Tulum of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

A damage deposit of $200 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Cielo Maya Beach Tulum

  • The prices at Cielo Maya Beach Tulum may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at Cielo Maya Beach Tulum include:

    • Suite

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Guests staying at Cielo Maya Beach Tulum can enjoy a highly-rated breakfast during their stay (guest review score: 6.9).

    Breakfast option(s) include:

    • Vegetarian
    • Vegan
    • À la carte

  • Cielo Maya Beach Tulum has 1 restaurant:

    • Restaurante #1

  • Check-in at Cielo Maya Beach Tulum is from 3:00 PM, and check-out is until 12:00 PM.

  • Cielo Maya Beach Tulum is 5.6 miles from the center of Tulum. All distances are measured in straight lines. Actual travel distances may vary.

  • Cielo Maya Beach Tulum offers the following activities/services (charges may apply):

    • Spa
    • Massage
    • Game room
    • Snorkeling
    • Fishing
    • Darts
    • Beachfront
    • Couples' massage
    • Beach
    • Neck massage
    • Public Bath
    • Hand massage
    • Swimming pool
    • Bicycle rental
    • Themed dinners
    • Head massage
    • Happy hour
    • Foot massage
    • Full-body massage
    • Beauty services
    • Facial treatments
    • Body treatments
    • Private beach area
    • Spa lounge/Relaxation area
    • Spa/Wellness packages
    • Back massage