Situated on the main street of the charming village of Pisté, this renovated colonial-style hotel is less than 1.5 km from the famous Chichen Itza ruins. It offers an outdoor pool, tropical gardens and air-conditioned rooms with satellite TV. Rooms at Hotel Chichen Itza offer high-speed wired internet connection, a bathroom with a hairdryer. Ironing appliances are available. Free Wi-Fi is available in public areas of the hotel. Hotel Chichen Itza offers a full breakfast. Hotel Chichen Itza is a 5-minute drive from the ancient pyramids and temples of Chichen Itza. You can also visit Pisté's beautiful main square and 16th-century church. Balancanche Cave, tropical rainforests and various colonial towns can also be reached within a 10-minute drive from the hotel. The hotel's concierge service can help guests arrange tours and excursions. Cancun International Airport is about 2 hours' drive way.

Couples particularly like the location — they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.0)

Free parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 double beds
2 double beds
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.4
Facilities
7.8
Cleanliness
8.2
Comfort
8.2
Value for money
7.9
Location
9.0
Free WiFi
7.1
Select topics to read reviews:

See what guests loved the most:

  • M
    Martial
    France France
    The amazing breakfast and dinner and very kind waiters. The pool and garden were much appreciated.
  • Kim
    United Kingdom United Kingdom
    We only spent one night so that we could be at Chichen Itza first thing in the morning, it was ideal for this and a good basic hotel for the cost. Comforts or bed and ver6 clean.
  • Andrii
    Ukraine Ukraine
    There was a great and early breakfast at 7:00, so we were on time to visit Chichen Itza early. It takes 20-30 minutes walking to reach Chichen Itza. They've let us check out a bit later than required. Hot water was working properly, and it was...

Hotel surroundings

Facilities of Hotel Chichen Itza

Most popular facilities
  • Outdoor swimming pool
  • Free parking
  • Free WiFi
  • Airport shuttle
  • Non-smoking rooms
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
Bedroom
  • Linen
  • Alarm clock
Outdoors
  • Picnic area
  • Outdoor furniture
  • Sun terrace
  • Balcony
  • Garden
Kitchen
  • Coffee machine
Activities
  • Tour or class about local culture
    Additional charge
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
Internet
WiFi is available in the rooms and is free of charge.
Parking
Free public parking is possible on site (reservation is not needed).
    Reception services
    • Invoice provided
    • Concierge service
    • Luggage storage
    • Tour desk
    • Currency exchange
    • Express check-in/check-out
    • 24-hour front desk
    Entertainment and family services
    • Babysitting/child services
      Additional charge
    Cleaning services
    • Daily housekeeping
    • Ironing service
      Additional charge
    • Laundry
      Additional charge
    Business facilities
    • Fax/photocopying
      Additional charge
    • Meeting/banquet facilities
      Additional charge
    Safety & security
    • Fire extinguishers
    • CCTV in common areas
    • Smoke alarms
    • Key card access
    • Key access
    • 24-hour security
    • Safety deposit box
    General
    • Shuttle service
      Additional charge
    • Shared lounge/TV area
    • Air conditioning
    • Mosquito net
    • Wake-up service
    • Tile/marble floor
    • Fan
    • Ironing facilities
    • Airport shuttle
      Additional charge
    • Non-smoking rooms
    • Wake up service/Alarm clock
    Outdoor swimming pool
    Free!
    • Open all year
    • All ages welcome
    Wellness
    • Sun umbrellas
    • Sun loungers or beach chairs
    Languages spoken
    • English
    • Spanish

    House rules

    Hotel Chichen Itza takes special requests - add in the next step!

    Check-in

    From 15:00 to 23:00

    Guests are required to show a photo identification and credit card upon check-in

    Check-out

    From 07:00 to 12:00

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Children and beds

    Child policies

    Children of any age are welcome.

    Children 18 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    Cots and extra beds are not available at this property.

    Age restriction

    The minimum age for check-in is 18

    Pets

    Pets are not allowed.

    Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

    Mastercard Visa American Express Cash Hotel Chichen Itza accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Need-to-know information for guests at this property

    Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    FAQs about Hotel Chichen Itza

    • Hotel Chichen Itza is 1.4 miles from the centre of Chichén-Itzá. All distances are measured in straight lines. Actual travel distances may vary.

    • Check-in at Hotel Chichen Itza is from 15:00, and check-out is until 12:00.

    • Hotel Chichen Itza offers the following activities / services (charges may apply):

      • Tour or class about local culture
      • Swimming Pool

    • Room options at Hotel Chichen Itza include:

      • Double
      • Quadruple
      • Twin/Double

    • The prices at Hotel Chichen Itza may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.