Cayuco Maya features a garden, shared lounge, a terrace and water sports facilities in Bacalar. The hotel provides both free WiFi and free private parking. Each room has a private bathroom, while selected rooms come with a balcony and others also offer a lake view. The nearest airport is Chetumal International Airport, 29 miles from the hotel.

Couples in particular like the location – they rated it 8.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.4)

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 full beds
1 twin bed
and
1 full bed
1 twin bed
and
1 full bed
and
1 king bed
1 twin bed
and
1 full bed
5 twin beds
1 twin bed
and
1 full bed
and
1 queen bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.5
Facilities
7.4
Cleanliness
7.5
Comfort
7.4
Value for money
7.8
Location
8.4
Free Wifi
10
High score for Bacalar
Low score for Bacalar
Select topics to read reviews:

See what guests loved the most:

  • Carlos
    Mexico Mexico
    The access to the lagoon, facilities, friendly staff, overall the property was clean.
  • Katherine
    United States of America United States of America
    Absolutely gorgeous location, and fabulous property with great amenities and wonderful little details. The property is a few kilometers off the main road through the jungle, right on the shore of the lagoon - secluded, peaceful, and beautiful. The...
  • Emma
    Mexico Mexico
    Location was perfect, right on the lagoon. I think the beds could be more comfortable and a little more beautifying details in the guest bathrooms and things through-out the property. Especially the one that's a palapa with all the single beds. ...

Hotel area info

Amenities of Cayuco Maya

Most popular amenities
  • Beachfront
  • Free parking
  • Free Wifi
  • Family rooms
  • Non-smoking rooms
  • Room service
  • Private beach area
Bathroom
  • Private Bathroom
Outdoors
  • Picnic area
  • Outdoor furniture
  • Beachfront
  • Private beach area
  • Terrace
  • Garden
Room Amenities
  • Socket near the bed
Pets
Pets are allowed. Charges may apply.
Activities
  • Beach
  • Water sports facilities on site
Internet
Wifi is available in public areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
    Services
    • Shuttle service
      Additional charge
    • Daily housekeeping
    • Shared lounge/TV area
    • Private check-in/out
    • Currency exchange
    • Room service
    General
    • Designated smoking area
    • Private entrance
    • Family rooms
    • Non-smoking rooms
    Spa
    • Full-body massage
    • Hand massage
    • Head massage
    • Foot massage
    • Neck massage
    • Back massage
    • Beach umbrellas
    • Beach chairs/Loungers
    • Public Bath
    • Open-air bath
    • Massage
      Additional charge
    Languages Spoken
    • English
    • Spanish

    House rules

    Cayuco Maya takes special requests – add in the next step!

    Check-in

    From 3:00 PM to 6:00 PM

    Check-out

    From 10:00 AM to 12:00 PM

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

    Refundable damage deposit

    A damage deposit of MXN 1000 is required on arrival. That's about USD 56. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

    Children & Beds

    Child policies

    Children of all ages are welcome.

    Children 12 and above will be charged as adults at this property.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    Cribs and extra beds aren't available at this property.

    No age restriction

    There's no age requirement for check-in

    Pets

    Pets are allowed. Charges may apply.

    Payments by Booking.com

    Booking.com takes your payment for this stay on behalf of the property, but make sure you have cash for any extras once you get there.

    The fine print
    Must-know information for guests at this property

    Please inform Cayuco Maya of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

    A damage deposit of MXN 1,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

    FAQs about Cayuco Maya

    • The prices at Cayuco Maya may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Check-in at Cayuco Maya is from 3:00 PM, and check-out is until 12:00 PM.

    • Cayuco Maya is 6.2 miles from the center of Bacalar. All distances are measured in straight lines. Actual travel distances may vary.

    • Room options at Cayuco Maya include:

      • Chalet
      • Bungalow
      • Bed in Dorm
      • Quad
      • Triple
      • Double
      • Twin/Double
      • Vacation Home

    • Yes, Cayuco Maya is popular with guests booking family stays.

    • Cayuco Maya offers the following activities/services (charges may apply):

      • Massage
      • Beachfront
      • Beach
      • Full-body massage
      • Open-air bath
      • Head massage
      • Back massage
      • Foot massage
      • Water sports facilities on site
      • Hand massage
      • Private beach area
      • Public Bath
      • Neck massage