Located in San Juan del Río, 30 miles from Queretaro Congress Center, HOTEL CASTELO has accommodations with a restaurant, free private parking and a bar. This 4-star hotel offers room service, a 24-hour front desk and free WiFi. The hotel has family rooms. Polytecnic University of Querétaro is 24 miles from the hotel, while Corregidora Stadium is 30 miles from the property. The nearest airport is Querétaro International Airport, 25 miles from HOTEL CASTELO.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 full beds
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Guest reviews

Categories:

Staff
7.7
Facilities
7.5
Cleanliness
8.0
Comfort
7.7
Value for money
7.4
Location
7.9
Free Wifi
7.2
Low score for San Juan del Río
Select topics to read reviews:

See what guests loved the most:

  • Nava
    Mexico Mexico
    El buen trato del personal, el desayuno sabroso y la cercanía a la funeraria que tenía que ir.
  • Hugo
    Mexico Mexico
    El hotel está ubicado muy cerca de la autopista México - Querétaro. Las habitaciones están limpias. El personal, aunque algo tardado en el proceso de check-in, es amable.
  • Jacqueline
    Mexico Mexico
    Estaba muy limpio y para tomar la carretera super rápido y fácil

Hotel area info

Amenities of HOTEL CASTELO

Most popular amenities
  • Free parking
  • Free Wifi
  • Non-smoking rooms
  • Room service
  • Family rooms
  • Bar
  • Breakfast
Food & Drink
  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
Internet
Wifi is available in the rooms and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Parking garage
Front Desk Services
  • Tour desk
  • 24-hour front desk
Entertainment & Family Services
  • Board games/Puzzles
Cleaning Services
  • Daily housekeeping
  • Suit press
Business Facilities
  • Fax/Photocopying
  • Meeting/Banquet facilities
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • 24-hour security
General
  • Grocery deliveries
    Additional charge
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Packed lunches
  • Family rooms
  • Non-smoking rooms
  • Room service
Languages Spoken
  • Spanish

Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

HOTEL CASTELO takes special requests – add in the next step!

Check-in

From 3:00 PM to 9:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

From 12:00 PM to 2:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children over 1 are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Mastercard Visa Cash HOTEL CASTELO accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform HOTEL CASTELO of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travelers on dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be canceled on arrival.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

FAQs about HOTEL CASTELO

  • Yes, HOTEL CASTELO is popular with guests booking family stays.

  • Room options at HOTEL CASTELO include:

    • Twin
    • Double

  • Check-in at HOTEL CASTELO is from 3:00 PM, and check-out is until 2:00 PM.

  • HOTEL CASTELO is 1.1 miles from the center of San Juan del Río. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at HOTEL CASTELO may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • HOTEL CASTELO offers the following activities/services (charges may apply):