Situated in San Juan del Río, 48 km from Queretaro Congress Centre, HOTEL CASTELO features accommodation with a restaurant, free private parking and a bar. This 4-star hotel offers room service, a 24-hour front desk and free WiFi. The property is non-smoking and is set 38 km from Polytecnic University of Querétaro. Corregidora Stadium is 48 km from the hotel, while Metropolitan Theater is 49 km from the property. The nearest airport is Querétaro International Airport, 40 km from HOTEL CASTELO.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 double beds
1 large double bed
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Guest reviews

Categories:

Staff
7.7
Facilities
7.5
Cleanliness
8.0
Comfort
7.7
Value for money
7.4
Location
7.9
Free WiFi
7.2
Low score for San Juan del Río
Select topics to read reviews:

See what guests loved the most:

  • Nava
    Mexico Mexico
    El buen trato del personal, el desayuno sabroso y la cercanía a la funeraria que tenía que ir.
  • Hugo
    Mexico Mexico
    El hotel está ubicado muy cerca de la autopista México - Querétaro. Las habitaciones están limpias. El personal, aunque algo tardado en el proceso de check-in, es amable.
  • Jacqueline
    Mexico Mexico
    Estaba muy limpio y para tomar la carretera super rápido y fácil

Hotel surroundings

Facilities of HOTEL CASTELO

Most popular facilities
  • Free parking
  • Free WiFi
  • Room service
  • Non-smoking rooms
  • Family rooms
  • Bar
  • Breakfast
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
Internet
WiFi is available in the rooms and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Parking garage
Reception services
  • Tour desk
  • 24-hour front desk
Entertainment and family services
  • Board games/puzzles
Cleaning services
  • Daily housekeeping
  • Trouser press
Business facilities
  • Fax/photocopying
  • Meeting/banquet facilities
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • 24-hour security
General
  • Grocery deliveries
    Additional charge
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Packed lunches
  • Family rooms
  • Non-smoking rooms
  • Room service
Languages spoken
  • Spanish

Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

HOTEL CASTELO takes special requests - add in the next step!

Check-in

From 15:00 to 21:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

From 12:00 to 14:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children older than 1 year are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Mastercard Visa Cash HOTEL CASTELO accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform HOTEL CASTELO in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travellers, during dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be cancelled on arrival.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

FAQs about HOTEL CASTELO

  • HOTEL CASTELO offers the following activities / services (charges may apply):

    • Room options at HOTEL CASTELO include:

      • Twin
      • Double

    • Yes, HOTEL CASTELO is popular with guests booking family stays.

    • The prices at HOTEL CASTELO may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • HOTEL CASTELO is 1.1 miles from the centre of San Juan del Río. All distances are measured in straight lines. Actual travel distances may vary.

    • Check-in at HOTEL CASTELO is from 15:00, and check-out is until 14:00.