This boutique hotel, located on Holbox Island, is situated along the Gulf of Mexico and the Caribbean Sea. Ser Casasandra offers sea views, a private beach with cabanas, on-site restaurant and spacious rooms. Rooms at Ser Casasandra Boutique Hotel are decorated with wood-beam ceilings, hand-made furniture and bright colors. Each has a private balcony. Guests can relax on the sun terrace by the outdoor pool or arrange activities at the tour desk. Dining at Ser Casasandra Boutique Hotel includes the Gourmet Restaurant, which serves Mexican and international cuisine in an elegant atmosphere. The snack bar is open all day and offers a variety of snacks and drinks.

Couples particularly like the location — they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the best rated area in Holbox Island, this hotel has an excellent location score of 9.5

Want a great night's sleep? This hotel was highly rated for its very comfy beds.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
2 large double beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
and
1 sofa bed
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Guest reviews

Categories:

Staff
9.2
Facilities
9.1
Cleanliness
9.4
Comfort
9.3
Value for money
8.0
Location
9.5
High score for Holbox Island
Select topics to read reviews:

Guests who stayed here loved

  • Caren
    Germany Germany
    Wonderful hotel, everything was perfect. Reality is as shown in the picture. Staff is very nice.
  • Jonathan
    Australia Australia
    I loved it having the Beach Club across the road run by the hotel
  • Darren
    United States United States
    Better than expected. Better than expected. Better than expected. Better than expected. Better than expected. Better than expected. Better than expected. Better than expected. Better than expected. Better than expected.
  • Anne-marie
    United Kingdom United Kingdom
    Everything. The staff, particularly Martin, were wonderful. A beautiful aesthetic throughout, fabulous restaurant for delicious breakfast and supoer and beach bar for lunch. We loved Holbox and this is the jewel in its crown. We will return!
  • Sergio
    Mexico Mexico
    Great location, superbe service, good food, nice beach club. This was our second stay in the year, the second trip went even better than the first. You can notice majority of staff seek to make your stay extra special. Thanks CasaSandra!
  • Rebecca
    Germany Germany
    Very cute hotel perfectly situated on the island. Family friendly accommodation with really pleasant staff members and reception desk. The beach is the best on the island and the food is quite expensive but tasty!
  • Laura
    United Kingdom United Kingdom
    Everything was absolutely amazing. The hotel was beautiful and in an incredible location. We had such an incredible week and wish we were back there right now. Everyone was so lovely and helpful to accommodate us with our 1 year old daughter. We...
  • Sergio
    Nigeria Nigeria
    Great location. The beach is very good (no sargassum)! Very good food at main restaurant and at the beach. Cool hotel design. Very comfortable rooms. Free yoga classes daily. Staff are passionate and really go out of their way to help make a...
  • Anjali
    United Kingdom United Kingdom
    everything about the hotel, from the decor to the rooms to the staff, to the location, is incredible
  • Olivier
    United States United States
    The anesthetic, beauty and vibe of the hotel. High level gastronomy. Kindness and helpfulness of the staff.

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • Hi. I wondered if you had any availability soon for 10 nights. I can be flexible with dates and am coming in my own. Thank you! Tania Payne

    Hi! Pleasure to support. You can make a request to reservations with the aproximate date you would prefer to stay and we will gladly make a quote. Bes..
    Answered on 18 June 2022
  • When is the best time to visit your property for the perfect beach holiday?

    The high season to travel to Holbox coincides with the months of May to June. These months are ideal to visit this destination, the climate is hot, th..
    Answered on 16 February 2021
  • Is your private beach next to the property or do I need to use a means of transportation to go there?

    Our hotel is on the beach, it's not necessary to get a transportation to go there.
    Answered on 6 December 2019
  • Hi, are you completely sold out next February or is booking not possible yet? Many thanks Neil

    Hi! Thank you for your message. Yes, we are taking reservations and we still have availabilities for February. Best regards.
    Answered on 28 December 2022
  • Is it possible to have a king bed in the superior double room (instead of 2 queen beds)?

    Hi! Thank you for your message. Unfortunately is not possible to change the bed configuration. Best regards.
    Answered on 28 December 2022
  • We are a family of 3 . Any chance we book a room and have a couch for sleep our daughter?

    Hi! Pleasure to support! Sure, we recommend to take one of the suites: Master Luxury, Master Suite or Suite Ocean where we can add a single bed. Best regards
    Answered on 18 June 2022
  • Still looking?

Hotel surroundings

Restaurants
1 restaurant on site

  • Restaurant #1
    • Cuisine
      International

Facilities of Ser Casasandra Boutique Hotel
Great facilities! Review score, 9.1

Most popular facilities
  • Outdoor swimming pool
  • Beachfront
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Spa and wellness centre
  • Restaurant
  • Non-smoking rooms
  • Bar
  • Private beach area
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Wardrobe or closet
Outdoors
  • Beachfront
  • Sun terrace
  • Private beach area
  • Terrace
  • Garden
Kitchen
  • Coffee machine
Room Amenities
  • Socket near the bed
Activities
  • Live music/performance
  • Tour or class about local culture
  • Themed dinner nights
  • Movie nights
  • Beach
  • Snorkelling
  • Horse riding
  • Diving
  • Canoeing
  • Windsurfing
  • Fishing
Food & Drink
  • Fruits
  • Wine/champagne
    Additional charge
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
Internet
WiFi is available in public areas and is free of charge.
Parking
No parking available.
Services
  • Shuttle service
    Additional charge
  • Concierge service
  • Fax/photocopying
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • Laundry
  • Airport shuttle
    Additional charge
  • Room service
Safety & security
  • Safety deposit box
General
  • Air conditioning
  • Mosquito net
  • Fan
  • Family rooms
  • Non-smoking rooms
Outdoor swimming pool
  • Open all year
Wellness
  • Yoga classes
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Spa facilities
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
Languages spoken
  • English
  • Spanish

House rules
Ser Casasandra Boutique Hotel takes special requests - add in the next step!

Check-in
From 15:00 to 22:30
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 06:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
3 - 6 years
Extra bed upon request
MXN 570 per child, per night
7+ years
Extra bed upon request
MXN 1,330 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardDiscoverCash

The fine print
Need-to-know information for guests at this property

Please inform Ser Casasandra Boutique Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Coronavirus (COVID-19) PCR tests are available at this property at no extra charge for those exhibiting symptoms consistent with the virus and have been confirmed by an accredited doctor.

Medical monitoring is available for guests quarantined due to Coronavirus (COVID-19). This may be provided in person or virtually, depending on the property type and location.

FAQs about Ser Casasandra Boutique Hotel

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Ser Casasandra Boutique Hotel offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Massage
    • Snorkelling
    • Diving
    • Fishing
    • Canoeing
    • Windsurfing
    • Beachfront
    • Beach
    • Themed dinner nights
    • Spa lounge/relaxation area
    • Movie nights
    • Yoga classes
    • Tour or class about local culture
    • Swimming Pool
    • Horse riding
    • Spa/wellness packages
    • Live music/performance
    • Spa facilities
    • Private beach area

  • The prices at Ser Casasandra Boutique Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Ser Casasandra Boutique Hotel is 550 yards from the centre of Holbox Island. All distances are measured in straight lines. Actual travel distances may vary.

  • The nearest beach is just 100 yards from Ser Casasandra Boutique Hotel. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Ser Casasandra Boutique Hotel is from 15:00, and check-out is until 12:00.

  • Ser Casasandra Boutique Hotel has 1 restaurant:

    • Restaurant #1

  • Room options at Ser Casasandra Boutique Hotel include:

    • Suite
    • Double