Get the celebrity treatment with world-class service at Casa Polanco Hotel Boutique

Casa Polanco Hotel Boutique features free bikes, fitness centre, a terrace and restaurant in Mexico City. This 5-star hotel offers a concierge service and a tour desk. The accommodation provides a 24-hour front desk, airport transfers, room service and free WiFi. The hotel will provide guests with air-conditioned rooms offering a wardrobe, a coffee machine, a minibar, a safety deposit box, a flat-screen TV and a private bathroom with a shower. At Casa Polanco Hotel Boutique each room includes bed linen and towels. Guests at the accommodation can enjoy an à la carte breakfast. National Museum of Anthropology is 1.5 km from Casa Polanco Hotel Boutique, while Chapultepec Forest is 2.7 km away. Benito Juarez International Airport is 15 km from the property.

Couples particularly like the location — they rated it 9.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the best rated area in Mexico City, this hotel has an excellent location score of 9.9


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
2 large double beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
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Guest reviews

Categories:

Staff
9.7
Facilities
9.6
Cleanliness
9.9
Comfort
9.8
Value for money
9.0
Location
9.9
Free WiFi
9.2
High score for Mexico City
Select topics to read reviews:

Guests who stayed here loved

  • Paul
    Netherlands Netherlands
    Casa Polanco is really a fantastic hotel at a very convenient location. The buidling is beautifully restored and has a mix of authentic and modern details. However, most important is the extremely customer focused staff. You feel yourself really...
  • Nicola
    United States United States
    Breakfast was delicious! And we also loved getting a drink while we waited for the Uber in the evenings. Service/staff was great! Thank you for taking such good care of us!
  • Mari
    Finland Finland
    Situation in a quiet and elegant area, close to nice restaurants
  • A
    Alice
    United States United States
    Warm, engaging service; lovely leisurely breakfast; proximity to manicured neighborhood park.
  • Nicole
    United States United States
    Wonderful breakfast included, superb service, drinks included, minibar snacks and drinks included, gorgeous property...I cannot wait to return. We had a perfect stay.
  • Hamed
    United Arab Emirates United Arab Emirates
    Breakfast was great, location was very good in the diplomatic area.
  • Muriel
    France France
    Beds & linens incredible!!! Great location, great decoration, wonderful products. everything was top!!!
  • Penny
    United States United States
    The service was exceptional and the hotel exceeded our expectations. The interior design was amazing and comfortable at the same time.
  • Geoffrey
    United States United States
    The place felt like home. The staff is amazing. The rooms are spacious and beds super comfortable. Large bathroom with big fluffy towels and bathrobes.
  • Carlos
    Mexico Mexico
    Everything its great at Casa Polanco. The house is beautifully decorated, location its good and safe, the staff are very kind and helpful. 5*

Hotel surroundings

Restaurants
1 restaurant on site

  • La Veranda
    • Open for
      Breakfast • Lunch • Dinner • High tea • Cocktail hour
    • Ambiance
      Family friendly • Modern

Facilities of Casa Polanco Hotel Boutique
Great facilities! Review score, 9.6

Most popular facilities
  • Free WiFi
  • Airport shuttle
  • Fitness centre
  • Family rooms
  • Non-smoking rooms
  • Spa and wellness centre
  • Restaurant
  • 24-hour front desk
  • Tea/coffee maker in all rooms
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Outdoor furniture
  • Terrace
Kitchen
  • Coffee machine
Room Amenities
  • Clothes rack
Activities
  • Bicycle rental
  • Happy hour
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
Media & Technology
  • Streaming service (like Netflix)
  • Flat-screen TV
  • Telephone
  • TV
Food & Drink
  • Wine/champagne
  • Special diet menus (on request)
  • Breakfast in the room
  • Minibar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in the rooms and is free of charge.
Parking
No parking available.
Reception services
  • Invoice provided
  • Concierge service
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Baby safety gates
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Laundry
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safety deposit box
General
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Allergy-free room
  • Wake-up service
  • Tile/marble floor
  • Heating
  • Soundproof rooms
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Wheelchair accessible
  • Upper floors accessible by elevator
Wellness
  • Personal trainer
  • Fitness classes
  • Fitness
  • Full body massage
  • Hand massage
  • Head massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Spa facilities
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
Languages spoken
  • English
  • Spanish

House rules
Casa Polanco Hotel Boutique takes special requests - add in the next step!

Check-in
From 15:00 to 23:30
Check-out
From 12:00 to 13:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
3+ years
Extra bed upon request
US$130 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardCash

FAQs about Casa Polanco Hotel Boutique

  • Casa Polanco Hotel Boutique is 3.7 miles from the centre of Mexico City. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Casa Polanco Hotel Boutique may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Guests staying at Casa Polanco Hotel Boutique can enjoy a highly-rated breakfast during their stay (guest review score: 10.0).

    Breakfast option(s) include:

    • À la carte

  • Room options at Casa Polanco Hotel Boutique include:

    • Suite
    • Double

  • Casa Polanco Hotel Boutique offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Massage
    • Back massage
    • Walking tours
    • Hand massage
    • Spa facilities
    • Foot massage
    • Happy hour
    • Fitness
    • Bicycle rental
    • Neck massage
    • Personal trainer
    • Full body massage
    • Spa/wellness packages
    • Head massage
    • Bike tours
    • Fitness classes

  • Check-in at Casa Polanco Hotel Boutique is from 15:00, and check-out is until 13:00.

  • Casa Polanco Hotel Boutique has 1 restaurant:

    • La Veranda