In a prime location in the Centro district of Playa del Carmen, Casa Palma Hotel is set 400 metres from Playacar Beach, 200 metres from ADO International Bus Station and 400 metres from Playa del Carmen Maritime Terminal. Among the facilities at this property are a 24-hour front desk and a concierge service, along with free WiFi throughout the property. The property is 300 metres from Playa del Carmen Beach, and within 1 km of the city centre. At the hotel, every room has a desk, a flat-screen TV, a private bathroom, bed linen and towels. The units feature a wardrobe. Church of Guadalupe is 3.4 km from Casa Palma Hotel, while Xel Ha is 47 km away. The nearest airport is Cozumel International Airport, 34 km from the accommodation.

Couples particularly like the location — they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of Playa del Carmen, this hotel has an excellent location score of 9.1


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
and
1 double bed
1 single bed
and
2 double beds
1 single bed
and
1 double bed
1 extra-large double bed
1 single bed
and
1 double bed
3 double beds
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Guest reviews

Categories:

Staff
8.2
Facilities
7.1
Cleanliness
7.9
Comfort
7.4
Value for money
7.8
Location
9.1
Free WiFi
9.1
High score for Playa del Carmen
Low score for Playa del Carmen
Select topics to read reviews:

See what guests loved the most:

  • Deniseangela
    Switzerland Switzerland
    Very friendly receptionist. Room was clean and check in was fast. We got towels and soap. The beds were quite comfortable and there was enough space for two people. There was one big and one single bed. We even had a balcony.
  • Petroc
    United Kingdom United Kingdom
    Traditional mexican fan cooled room overlooking a garden. wifi works, water reliable and sheets clean. Freindly staff especially Lucio. Reasonably central and much quieter than Avenue 5, just 5 minutes from the beach.
  • Vincent
    Mexico Mexico
    Located on the Main Street, I thought it would be noisy. It is not. I had a nice stay with the staff always trying to be ahead of the game.

Hotel surroundings

Facilities of Casa Palma Hotel

Most popular facilities
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • 24-hour front desk
  • Air conditioning
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
Outdoors
  • Outdoor furniture
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Beach
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • TV
Food & Drink
  • Coffee house on site
  • Fruits
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Services
  • Private check-in/check-out
  • Concierge service
  • Wake-up service
  • Tour desk
  • Wake up service/Alarm clock
  • 24-hour front desk
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Key access
  • 24-hour security
General
  • Air conditioning
  • Non-smoking throughout
  • Mosquito net
  • Tile/marble floor
  • Private entrance
  • Family rooms
  • Non-smoking rooms
Languages spoken
  • Spanish

House rules

Casa Palma Hotel takes special requests - add in the next step!

Check-in

From 12:30 to 22:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

From 11:00 to 11:30

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa American Express Cash Casa Palma Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Casa Palma Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

FAQs about Casa Palma Hotel

  • Casa Palma Hotel offers the following activities / services (charges may apply):

    • Beach

  • Room options at Casa Palma Hotel include:

    • Twin
    • Quadruple
    • Family
    • Double

  • The nearest beach is just 200 yards from Casa Palma Hotel. All distances are measured in straight lines. Actual travel distances may vary.

  • Casa Palma Hotel is 550 yards from the centre of Playa del Carmen. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Casa Palma Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Check-in at Casa Palma Hotel is from 12:30, and check-out is until 11:30.