Well set in the Centro district of Playa del Carmen, Casa Palma Hotel is located a 4-minute walk from Playacar Beach, 200 yards from ADO International Bus Station and a 4-minute walk from Playa del Carmen Maritime Terminal. Among the facilities at this property are a 24-hour front desk and a concierge service, along with free WiFi throughout the property. The property is a 3-minute walk from Playa del Carmen Beach, and within 0.6 miles of the city center. At the hotel, every room includes a desk, a flat-screen TV, a private bathroom, bed linen and towels. All guest rooms feature a closet. Church of Guadalupe is 2.1 miles from Casa Palma Hotel, while Xel Ha is 29 miles away. The nearest airport is Cozumel International Airport, 21 miles from the accommodation.

Couples in particular like the location – they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the heart of Playa del Carmen, this hotel has an excellent location score of 9.1


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
and
1 full bed
1 twin bed
and
2 full beds
1 twin bed
and
1 full bed
1 king bed
1 twin bed
and
1 full bed
3 full beds
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Guest reviews

Categories:

Staff
8.3
Facilities
7.1
Cleanliness
7.9
Comfort
7.4
Value for money
7.8
Location
9.1
Free Wifi
9.1
High score for Playa del Carmen
Low score for Playa del Carmen
Select topics to read reviews:

See what guests loved the most:

  • Alon
    Israel Israel
    Location was perfect, so close to the beach, across from Oxxo and so close to ADO bus station. Very satisfied, and extremely good value for your money :)
  • A
    Anonymous
    Croatia Croatia
    Location is perfect. It is 3 min walking from the sandy beach and from the city center. Privacy in the rooms are on good level. Stuff are nice.
  • Deniseangela
    Switzerland Switzerland
    Very friendly receptionist. Room was clean and check in was fast. We got towels and soap. The beds were quite comfortable and there was enough space for two people. There was one big and one single bed. We even had a balcony.

Hotel area info

Amenities of Casa Palma Hotel

Most popular amenities
  • Free Wifi
  • Family rooms
  • Non-smoking rooms
  • 24-hour front desk
  • Air conditioning
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
Outdoors
  • Outdoor furniture
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Beach
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • TV
Food & Drink
  • Coffee house on site
  • Fruit
Internet
Wifi is available in all areas and is free of charge.
Parking
No parking available.
Services
  • Private check-in/out
  • Concierge
  • Wake-up service
  • Tour desk
  • Wake-up service/Alarm clock
  • 24-hour front desk
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Key access
  • 24-hour security
General
  • Air conditioning
  • Smoke-free property
  • Mosquito net
  • Tile/Marble floor
  • Private entrance
  • Family rooms
  • Non-smoking rooms
Languages Spoken
  • Spanish

House rules

Casa Palma Hotel takes special requests – add in the next step!

Check-in

From 12:30 PM to 10:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

From 11:00 AM to 11:30 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa American Express Cash Casa Palma Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Casa Palma Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about Casa Palma Hotel

  • The nearest beach is 650 feet from Casa Palma Hotel. All distances are measured in straight lines. Actual travel distances may vary.

  • Casa Palma Hotel offers the following activities/services (charges may apply):

    • Beach

  • The prices at Casa Palma Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at Casa Palma Hotel include:

    • Twin
    • Quad
    • Family
    • Double

  • Casa Palma Hotel is 1,650 feet from the center of Playa del Carmen. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Casa Palma Hotel is from 12:30 PM, and check-out is until 11:30 AM.