Offering fantastic views of the Nichupté Lagoon and the Caribbean Sea, Hotel Casa Maya is 8 minutes’ drive from downtown Cancún. It offers an outdoor swimming pool, a hot tub and a restaurant. Hotel Casa Maya features spacious, air-conditioned Junior Suites with terraces overlooking the sea. They all come with cable TV, a private bathroom and a fully-equipped kitchenette. The hotel also offers studios with cable TV, a private bathroom and a small kitchenette. The hotel has 1 restaurant, La Veranda, which serves a delicious international buffet, offering a variety of Mexican food, seafood dishes as well as international cuisine. Other facilities at this hotel include a snack bar, a 24-hour reception and a water park. Hotel Casa Maya is only 8 minutes’ drive from Pok-ta-pok golf course, shopping malls, restaurants and night clubs. Cancun International Airport is 25 minutes’ drive from the hotel.

Couples particularly like the location — they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.7)

Great Food: Meals here are highly recommended

Breakfast info

Buffet

FREE private parking!


Availability

Select dates to see this property's availability and prices

Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.3
Facilities
8.0
Cleanliness
8.4
Comfort
8.5
Value for money
8.1
Location
8.7
Free WiFi
8.4
Select topics to read reviews:

See what guests loved the most:

  • João
    Portugal Portugal
    I received a room upgrade. It has excellent, with pool and beach view.
  • Stephanie
    United States United States
    They upgrade me to a suite for no reason. Absolutely comfortable stay. Would stay again. so clean and lovely and the beach is wonderful. Really easy access to whatever you need and the location isn't too far from the main "party" areas of cancun...
  • Proprofondo
    Spain Spain
    The hotel has all you need. For a short stay you may just stay in the hotel without going anywhere out. There is the sea, pools, food, souvenirs, small grocery shop, water slides (cost extra), basic gym. Pools are open till pretty late evening....

Hotel surroundings

Restaurants
3 restaurants on site

  • Coco Loco
    • Cuisine
      American • Mexican • Pizza • Seafood • Local • Grill/BBQ
    • Open for
      Lunch
    • Ambiance
      Family friendly
  • Lobby Bar
    • Cuisine
      American • Mexican • Local • International
    • Open for
      Dinner
    • Ambiance
      Family friendly
  • La Veranda
    • Cuisine
      American • Mexican • Local • International
    • Open for
      Breakfast
    • Ambiance
      Family friendly

Facilities of Hotel Casa Maya
Great facilities! Review score, 8

Most popular facilities
  • 2 swimming pools
  • Free WiFi
  • Beachfront
  • Airport shuttle
  • Free parking
  • Family rooms
  • Tea/coffee maker in all rooms
  • Bar
  • Private beach area
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
  • Dressing room
View
  • View
Outdoors
  • Outdoor furniture
  • Beachfront
  • Terrace
  • Sun terrace
  • Private beach area
  • Balcony
  • Garden
Kitchen
  • Coffee machine
  • Microwave
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Bingo
  • Aerobics
  • Live sport events (broadcast)
  • Beach
  • Water park
    Additional charge
  • Water sport facilities on site
    Additional charge
  • Entertainment staff
  • Snorkelling
    Additional charge
  • Diving
    Additional charge
  • Darts
  • Windsurfing
    Additional charge
  • Karaoke
  • Children's playground
  • Fishing
    Additional charge
Living Area
  • Seating Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
  • Pay-per-view channels
Food & Drink
  • Kid meals
  • Snack bar
  • Breakfast in the room
  • Bar
  • Tea/Coffee maker
Internet
WiFi is available in public areas and is free of charge.
Parking
Free private parking is possible at a location nearby (reservation is not needed).
  • Valet parking
  • Accessible parking
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Board games/puzzles
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Business centre
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Minimarket on site
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Private entrance
  • Car hire
  • Packed lunches
  • Carpeted
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Wheelchair accessible
  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator
  • Entire unit located on ground floor
2 swimming pools
Pool 1 - outdoorFree!
  • Open all year
  • Pool with view
  • Heated pool
  • Shallow end
  • Pool/beach towels
  • Sun loungers or beach chairs
Pool 2 - indoorFree!
  • Open all year
  • All ages welcome
  • Pool with view
  • Swimming pool toys
  • Pool/beach towels
  • Pool bar
  • Sun umbrellas
Wellness
  • Kids' pool
  • Fitness
  • Massage chair
  • Beauty Services
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Water slide
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Fitness centre
Languages spoken
  • English
  • Spanish

House rules

Hotel Casa Maya takes special requests - add in the next step!

Check-in

From 14:00 to 00:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

From 10:30 to 11:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 3 rooms, different policies and additional supplements may apply.

Mastercard Visa American Express Cash is not accepted Hotel Casa Maya accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

The name on the credit card used for the booking should correspond to the guest staying at the property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.