Set within 3.5 km of Playa del Carmen Maritime Terminal and 3.7 km of ADO International Bus Station, Casa Gem B&B provides rooms with air conditioning and a private bathroom in Playa del Carmen. This recently renovated bed and breakfast is located 6.2 km from Church of Guadalupe and 44 km from Xel Ha. The bed and breakfast offers an outdoor swimming pool, hot tub and a 24-hour front desk. Accommodation for disabled guests is also available at the property. At the bed and breakfast, all units are fitted with a wardrobe. Each unit comes with a coffee machine, a flat-screen TV, a safety deposit box and free WiFi, while certain rooms will provide you with a terrace. The units feature a private bathroom, a hair dryer and bed linen. À la carte and continental breakfast options with warm dishes, local specialities and pancakes are available every morning at the bed and breakfast. There is a coffee shop, and packed lunches are also available. The bed and breakfast boasts a variety of wellness options, including a hammam, spa facilities and yoga classes. Car hire and free use of bicycles are available at Casa Gem B&B and the area is popular for cycling and walking tours. Kids pool is also available at the accommodation, while guests can also relax in the garden. Cenote Dos Ojos is 50 km from Casa Gem B&B, while Kantenah Bay is 30 km from the property. Cozumel International Airport is 31 km away, and the property offers a paid airport shuttle service.

Couples particularly like the location — they rated it 8.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.4)

Breakfast info

Continental, Vegetarian, Gluten-free, American

FREE parking!


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
and
1 sofa bed
1 single bed
and
2 double beds
1 extra-large double bed
and
1 sofa bed
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Guest reviews

Categories:

Staff
9.9
Facilities
9.2
Cleanliness
9.6
Comfort
9.5
Value for money
9.5
Location
8.4
Free WiFi
9.4
High score for Playa del Carmen
Select topics to read reviews:

Guests who stayed here loved

  • Emanuel
    Portugal Portugal
    Everything was beyond our expectations! The house is amazing… spacious, clean and very well located. The service is top, always ready to give a special tip or any support to guarantee our stay is even better. We recommend this house 100%!
  • Camilla
    United Kingdom United Kingdom
    We loved the fact they were so friendly and attentive. The little pool was great and we also loved the cat, Cherry.
  • Shuyuan
    United States United States
    Breakfast is great, room is clean, the host/staffs are very friendly
  • Wayne
    Canada Canada
    Our hosts were amazing. Very hospitable and helpful. The pickup from the ADO bus terminal was really appreciated as well as dropping us off the next day so we could see more of the town and beachfront. The breakfast was just right and was a great...
  • Xanne
    Belgium Belgium
    Convenient stop coming from the ferry at Playa Del Carmen, only 15min drive. The hostess was incredibly friendly and conversed fluently in English. Cute pool and very clean rooms. Enormous bed and good pillows. Hotel cat was very vocal and cuddly...
  • Paul_häussler
    Mexico Mexico
    Hosts Itzel and Serafín are just the finest people. They made us feel comfortable from the beginning until the end. If you like to stay in a quiet place and away from all the tourist spots, this is the place. Small, cozy and comfortable. Totally...
  • Don
    New Zealand New Zealand
    difficult to find.....but persevere as it is worth it. Great hosts.....friendly, very helpful, and nice couple
  • Numaya
    Canada Canada
    It is indeed a hidden gem . Very clean and wonderful. The staff was helpful and genuine people. Loved the shuttle service twice a day The room was always cleaned so well , every time we returned.
  • Jeannine
    Switzerland Switzerland
    Extremely friendly hosts. Nice, cosy and clean place. It totally suited our needs. Breakfast was made with love and always fresh. The property's location was good and quiet, but it's necessary to have a car.
  • Christina
    United Kingdom United Kingdom
    Owners were very friendly and kind. The bed were very comfy Great shower Clean room Good breakfast They even gave us a lift to the ferry terminal

Quality rating

This property is rated 4 out of 5 as compared to other homes and apartments on our site. The rating is based on overall quality using factors such as review score, facilities, size, location and service.

Managed by General Manager

Company review score: 9.9Based on 286 reviews from 1 property
1 managed property

Company information

Travel enriches your experience, whenever I visit a new place I learn and enjoy to the maximum of every place and moment where I find. When i travel I always plan the journey and take care of every detail so I have a previous knowledge of the place that I visit. I am the General Manager in a magnificent Boutique Hotel in Playa del Carmen Casa Gem B&B which will make you experience the best stay while you enjoy the beautiful mayan paradise, you will enjoy an enviable relaxation with personalized service. We are ready to fulfill your needs, taking into account the form of travel from each of our travelers. Just come and find out.

Property information

Travelers who want to discover the wonders of the Mayan Riviera and have a stylish and comfortable lodging CasaGem B & B Playa del Carmen is the ideal place. Casa Gem within the Mayan paradise, our Boutique Hotel is inspired in Mexican gems. Onyx , Amber and Jade are our rooms and each one has unique design. Casa Gem gives a personalized service to our guests, giving them the best experience.

Neighbourhood information

Located within the neighborhood los Almendros where you'll find the enviable tranquility of Playa del Carmen just a few minutes of 5th Av, but away from all the hustle and bustle.

Languages spoken

Greek,English,Spanish,French,Albanian

Property surroundings

Facilities of Casa Gem B&B
Great facilities! Review score, 9.2

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Free parking
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • Spa and wellness centre
  • Room service
  • Tea/coffee maker in all rooms
Bathroom
  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
  • Dressing room
View
  • Pool view
  • Garden view
  • View
Outdoors
  • Picnic area
  • Outdoor furniture
  • Sun terrace
  • Terrace
  • Garden
Kitchen
  • Coffee machine
  • Cleaning products
  • Tumble dryer
Room Amenities
  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack
Activities
  • Bicycle rental
  • Live music/performance
    Additional chargeOff-site
  • Cooking class
    Additional chargeOff-site
  • Tour or class about local culture
    Additional charge
  • Happy hour
  • Themed dinner nights
    Additional charge
  • Bike tours
  • Walking tours
  • Badminton equipment
  • Water park
    Additional chargeOff-site
  • Water sport facilities on site
    Additional charge
  • Snorkelling
    Additional chargeOff-site
  • Horse riding
    Additional chargeOff-site
  • Diving
    Additional chargeOff-site
  • Cycling
    Off-site
  • Windsurfing
    Additional chargeOff-site
  • Fishing
    Additional chargeOff-site
  • Golf course (within 3 km)
    Additional charge
Living Area
  • Dining area
Media & Technology
  • Streaming service (like Netflix)
  • Flat-screen TV
  • Fax
  • TV
Food & Drink
  • Coffee house on site
  • Fruits
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is possible at a location nearby (reservation is not needed).
  • Street parking
  • Accessible parking
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Strollers
  • Board games/puzzles
  • Board games/puzzles
  • Babysitting/child services
    Additional charge
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Security alarm
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Grocery deliveries
    Additional charge
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Allergy-free room
  • Mosquito net
  • Wake-up service
  • Heating
  • Private entrance
  • Car hire
  • Packed lunches
  • Soundproof rooms
  • Fan
  • Family rooms
  • Barber/beauty shop
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Wheelchair accessible
Outdoor swimming pool
Free!
  • Open all year
  • Swimming pool toys
  • Pool/beach towels
  • Sun loungers or beach chairs
Wellness
  • Kids' pool
  • Yoga classes
  • Full body massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Spa facilities
  • Body treatments
  • Hair styling
  • Hair colouring
  • Hair cut
  • Hair treatments
  • Make up services
  • Facial treatments
  • Beauty Services
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Hammam
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
Languages spoken
  • Greek
  • English
  • Spanish
  • French
  • Albanian

House rules
Casa Gem B&B takes special requests - add in the next step!

Check-in
From 15:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 12:30 to 13:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
MXN 300 per stay
12+ years
Extra bed upon request
MXN 700 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardCash
Smoking
Smoking is not allowed.
Quiet hours
Guests must be quiet between 22:00 and 07:00.

The fine print
Need-to-know information for guests at this property

Please note that the property offers free transportation in a 4 km radius from the property. Please reserve with the property in advance.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Casa Gem B&B in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Quiet hours are between 22:00:00 and 07:00:00.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about Casa Gem B&B

  • Casa Gem B&B is 1.9 miles from the centre of Playa del Carmen. All distances are measured in straight lines. Actual travel distances may vary.

  • Guests staying at Casa Gem B&B can enjoy a highly-rated breakfast during their stay (guest review score: 9.2).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • Gluten-free
    • American
    • À la carte

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Casa Gem B&B on this page.

  • The prices at Casa Gem B&B may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Room options at Casa Gem B&B include:

    • Double
    • Triple
    • Suite
    • Twin/Double

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Casa Gem B&B offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Hot tub/Jacuzzi
    • Massage
    • Hammam
    • Cycling
    • Snorkelling
    • Diving
    • Fishing
    • Windsurfing
    • Golf course (within 3 km)
    • Water park
    • Yoga classes
    • Tour or class about local culture
    • Horse riding
    • Walking tours
    • Couples massage
    • Live music/performance
    • Bicycle rental
    • Water sport facilities on site
    • Beauty Services
    • Cooking class
    • Badminton equipment
    • Themed dinner nights
    • Full body massage
    • Swimming Pool
    • Facial treatments
    • Bike tours
    • Make up services
    • Happy hour
    • Hair treatments
    • Hair cut
    • Hair colouring
    • Hair styling
    • Body treatments
    • Spa facilities
    • Spa/wellness packages
    • Back massage
    • Neck massage
    • Foot massage

  • Check-in at Casa Gem B&B is from 15:00, and check-out is until 13:00.