Located in Tulum, Private pool and rooftop in Aldea Zama, 24 7 security in a gated community 15 provides accommodation with rooftop pool, free WiFi and free private parking for guests who drive. There is a private entrance at the apartment for the convenience of those who stay. Each room has a balcony with garden views. The apartment complex will provide guests with air-conditioned units with a desk, a coffee machine, an oven, a toaster, a safety deposit box, a flat-screen TV, a terrace and a private bathroom with a shower. There is also a dining area and a fully equipped kitchen equipped with a fridge, a stovetop, and kitchenware. At the apartment complex, all units are equipped with bed linen and towels. Sightseeing tours are available in the surroundings. Guests can relax in the garden at the property. Tulum Archeological Site is 5.2 km from the apartment, while Tulum Bus station is 1.8 km away. The nearest airport is Tulum International, 38 km from Private pool and rooftop in Aldea Zama, 24 7 security in a gated community 15, and the property offers a paid airport shuttle service.

Couples particularly like the location — they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.0)

FREE private parking!

Reliable info
Guests say the description and photos for this property are accurate.

Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
Bedroom 1:
1 extra-large double bed
Bedroom 2:
2 single beds
Bedroom 1:
2 single beds
Bedroom 2:
1 extra-large double bed
Living room:
1 sofa bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.1
Facilities
8.8
Cleanliness
9.1
Comfort
8.9
Value for money
8.8
Location
8.0
Free WiFi
7.5
Select topics to read reviews:

See what guests loved the most:

  • James
    United Kingdom United Kingdom
    Lovely space, roomy, clean and stylee. Good Comms with the manager. All very easy. the roof terrace and (tiny) private pool was well used.
  • Arie
    Netherlands Netherlands
    Initially we ordered the apartment in the ad but due to technical problem we had to move to a new complex, which was AMAZING. Itze, our concierge, was amazing, she always responded and gave us all the help we needed. She really tackled the issue...
  • Lance
    United Kingdom United Kingdom
    great communal pool, good facilities, great communications
Quality rating
This property is rated 4 out of 5 as compared to other homes and apartments on our site. The rating is based on overall quality using factors such as review score, facilities, size, location and service.

Managed by Arrivals México

Company review score: 9.1Based on 331 reviews from 7 properties
7 managed properties

Company information

We are passionate about people, our mission is that you can enjoy a great experience in our departments. To do this, we have tried to spend time in each one of them to see firsthand that everything is perfect. Even so, we are not perfect ;) so we will be happy if you inform us of all the points of improvement that you can find so that your experience is complete. We will be at your disposal not only during your arrival, it will be a blessing for us to meet you before your arrival so that we can answer all your questions and see if we can adapt any part of our apartment to your needs. During your stay we will leave you our information so that you can contact us and we can help you resolve all your questions. We have been working in this wonderful world for some time now and we enjoy it more and more because of the opportunity we have to meet great people, where their smile is our greatest satisfaction. We make cleaning one of our priorities, since you only have a first impression once, but we are always around the building in case we have to touch up something. One of our obsessions is to seek safe environments, which is why our janitors are in the building 24 hours a day to avoid problems or anyone who does not belong to the facilities from sneaking in. We look for sustainable and natural environments, which is why we incorporate natural plants in our departments that we take great care of so that you can enjoy a pleasant environment. We have soundproofed the windows to avoid as much noise as possible, thanks to the fact that we listen to the demands of all our guests, as it is the only way to improve. We try to ensure that you have all the necessary utensils so that you can cook at home, but if you feel like going out to enjoy the night, you can ask us and we will be happy to inform you. When we can we also take advantage!

Property information

Welcome to your peaceful getaway to Tulum, where nature and luxury combine perfectly. This new intimate and secure gated community of only 30 units is located in Aldea Zama, Tulum's first planned community. The architecture combines the beautiful, lush jungle environment with modern, sustainable design. The community area includes a swimming pool, rest area, hammocks, palapa bar + bathroom and mediation area. Located in nature, but a short bike or car ride to town and the beach. This multi-level loft apartment with 2 bedrooms, 2 bathrooms and is fully equipped with everything you need for a comfortable stay in Tulum. Enjoy the private rooftop hot tub to soak in the tropical rays and treetop views. No details were spared in terms of comfort and design. Chukum flooring, wall finishes and modern furniture make the space aesthetically pleasing while providing maximum comfort. On the first floor of the unit you will find a fully equipped kitchen with a countertop for 4 people and additional space for 6 people at the dining room table. Off the hallway you will find a full bathroom, utility room and the first bedroom with two single beds and plenty of closet space. You can count on air conditioning in all rooms and common areas, as well as fans if you prefer to sleep at night with natural air. The amenities have a swimming pool so you can relax with all your friends and family, as well as enjoy a delicious meal. In these common areas you can find hammocks so you can rest peacefully after a hard day of visiting. We have a reception to make your arrival as easy as possible, as well as the possibility of parking outside if you need it. We will be waiting for you!

Neighbourhood information

Tulum (which should be called Tulum Pueblo for what will help distinguish it from the archaeological zone) is a city in the Mexican state of Quintana Roo. Since March 13, 2008, it has been the head of the municipality of the same name and is located at the southern end of the so-called Riviera Maya, one of the main international tourist destinations. It was founded between the years of 1860 and 1870 by the Mayan priestess María Uicab under the name of Santo Kaaj Tulum, this because the town is located next to archaeological ruins of the ancient Mayan city of Tulum (from which it receives its name). and where a temple to the Holy Cross was built. It is a destination where you can mix many attractions for the best vacations: Family, where you can enjoy the best beaches with fantastic Beach Clubs for the whole family, as well as its beaches where you can enjoy dreamlike sunsets. Culture, discovering one of the only Mayan cities close to the beach, you will be able to make a total immersion in one of the most outstanding cultures of the Americas. The Tulum Archaeological Center is fully equipped so you can enjoy a wonderful experience with your family and friends. Gastronomy and Leisure, with a spectacular offer of restaurants and nightclubs that will adapt to all tastes and budgets. Relax and disconnect from your daily life doing Yoga or meditating in one of the many locations available. Take the opportunity to do it outside, the experience will be much better. Tulum has all the services you need to make your stay as comfortable and safe as possible. Shopping centers, airports, taxis and everything you need to have a dream vacation. From our side we will be happy to give you all the advice you need to be able to reach your destinations, go out to dinner or have a drink. We are here to help you make your experience unforgettable.

Languages spoken

English,Spanish

Property surroundings

Facilities of Private pool and rooftop in Aldea Zama, 24 7 security in a gated community 15
Great facilities! Review score, 8.8

Most popular facilities
  • 2 swimming pools
  • Free WiFi
  • Free parking
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • Air conditioning
  • Daily housekeeping
Parking
Free private parking is possible at a location nearby (reservation is not needed).
    Internet
    WiFi is available in the rooms and is free of charge.
    Kitchen
    • Dining table
    • Coffee machine
    • Toaster
    • Stovetop
    • Oven
    • Tumble dryer
    • Kitchenware
    • Electric kettle
    • Kitchen
    • Washing machine
    • Refrigerator
    • Kitchenette
    Bedroom
    • Linen
    • Wardrobe or closet
    Bathroom
    • Toilet paper
    • Towels
    • Bath or shower
    • Private bathroom
    • Toilet
    • Free toiletries
    • Hairdryer
    • Shower
    Living Area
    • Dining area
    • Sofa
    • Seating Area
    • Desk
    Media & Technology
    • Flat-screen TV
    • TV
    Room Amenities
    • Socket near the bed
    • Sofa bed
    • Private entrance
    • Fan
    • Iron
    Outdoors
    • Outdoor furniture
    • Sun terrace
    • Private pool
    • Balcony
    • Terrace
    • Garden
    2 swimming pools
    Pool 1 - outdoorFree!
    • Open all year
    • All ages welcome
    • Pool is on rooftop
    • Plunge pool
    • Shallow end
    • Pool/beach towels
    • Sun loungers or beach chairs
    Pool 2 - outdoorFree!
    • Open all year
    • All ages welcome
    • Pool/beach towels
    • Sun loungers or beach chairs
    Wellness
    • Full body massage
    • Hand massage
    • Head massage
    • Couples massage
    • Foot massage
    • Neck massage
    • Back massage
    • Sun loungers or beach chairs
    • Massage
      Additional charge
    Food & Drink
    • Grocery deliveries
      Additional charge
    • Tea/Coffee maker
    Activities
    • Cooking class
      Additional charge
    • Snorkelling
      Additional chargeOff-site
    • Diving
      Additional chargeOff-site
    Outdoor & View
    • Garden view
    • View
    Building characteristics
    • Private apartment in building
    • Detached
    Transport
    • Shuttle service
      Additional charge
    • Airport shuttle
      Additional charge
    Reception services
    • Invoice provided
    • Tour desk
    Entertainment and family services
    • Babysitting/child services
      Additional charge
    Cleaning services
    • Daily housekeeping
      Additional charge
    Miscellaneous
    • Air conditioning
    • Non-smoking throughout
    • Family rooms
    • Non-smoking rooms
    Safety & security
    • Key access
    • 24-hour security
    • Safety deposit box
    Languages spoken
    • English
    • Spanish

    House rules

    Private pool and rooftop in Aldea Zama, 24 7 security in a gated community 15 takes special requests - add in the next step!

    Check-in

    From 16:00 to 23:30

    You'll need to let the property know in advance what time you'll arrive.

    Check-out

    From 00:00 to 10:00

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to apartment type. Please enter the dates of your stay and check the conditions of your required room.

    Children and beds

    Child policies

    Children of any age are welcome.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    0 - 4 years
    Cot upon request
    MXN 300 per stay

    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

    There is no capacity for extra beds at this property.

    The maximum number of cots allowed depends on the room you choose. Please check the maximum capacity for the room you selected.

    All cots and extra beds are subject to availability.

    No age restriction

    There is no age requirement for check-in

    Payments by Booking.com

    Booking.com takes your payment on behalf of the property for this stay, but make sure you have cash for any extras once you get there.


    Smoking

    Smoking is not allowed.

    Parties

    Parties/events are not allowed

    Quiet hours

    Guests must be quiet between 21:00 and 09:00.

    Pets

    Pets are not allowed.

    The fine print
    Need-to-know information for guests at this property

    Please inform Private pool and rooftop in Aldea Zama, 24 7 security in a gated community 15 in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

    This property will not accommodate hen, stag or similar parties.

    Quiet hours are between 21:00:00 and 09:00:00.

    FAQs about Private pool and rooftop in Aldea Zama, 24 7 security in a gated community 15

    • Private pool and rooftop in Aldea Zama, 24 7 security in a gated community 15 is 0.7 miles from the centre of Tulum. All distances are measured in straight lines. Actual travel distances may vary.

    • Yes, there is a private pool. You can find out more about this and the other facilities at Private pool and rooftop in Aldea Zama, 24 7 security in a gated community 15 on this page.

    • Check-in at Private pool and rooftop in Aldea Zama, 24 7 security in a gated community 15 is from 16:00, and check-out is until 10:00.

    • You can choose from a number of accommodation options at Private pool and rooftop in Aldea Zama, 24 7 security in a gated community 15 (subject to availability). These can accommodate:

      • 4 guests
      • 5 guests

      For more detailed information, please check the accommodation option(s) breakdown on this page.

    • Yes, Private pool and rooftop in Aldea Zama, 24 7 security in a gated community 15 is popular with guests booking family stays.

    • Yes, there are options at this property that have a balcony. You can find out more about this and the other facilities at Private pool and rooftop in Aldea Zama, 24 7 security in a gated community 15 on this page.

    • Yes, there are options at this property that have a terrace. You can find out more about this and the other facilities at Private pool and rooftop in Aldea Zama, 24 7 security in a gated community 15 on this page.

    • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

    • Private pool and rooftop in Aldea Zama, 24 7 security in a gated community 15 has the following number of bedrooms:

      • 2 bedrooms

      For more detailed information, please check the accommodation option(s) breakdown on this page.

    • Private pool and rooftop in Aldea Zama, 24 7 security in a gated community 15 offers the following activities / services (charges may apply):

      • Massage
      • Snorkelling
      • Diving
      • Neck massage
      • Back massage
      • Hand massage
      • Cooking class
      • Couples massage
      • Swimming Pool
      • Full body massage
      • Foot massage
      • Head massage

    • The prices at Private pool and rooftop in Aldea Zama, 24 7 security in a gated community 15 may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.