BALAM Playa - 15Th Ave is conveniently situated in Playa del Carmen, and features an outdoor swimming pool, free WiFi and a terrace. This 5-star hotel offers a 24-hour front desk and a concierge service. The hotel has family rooms. At the hotel, each room comes with a wardrobe, a flat-screen TV, a private bathroom, bed linen and towels. Guest rooms will provide guests with a fridge. Guests at BALAM Playa - 15Th Ave can enjoy a continental breakfast. Popular points of interest near the accommodation include Playacar Beach, ADO International Bus Station and Playa del Carmen Maritime Terminal. Cozumel International Airport is 34 km away.

Couples particularly like the location — they rated it 8.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of Playa del Carmen, this hotel has an excellent location score of 8.2

Breakfast info

Continental


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 single bed
and
1 double bed
1 extra-large double bed
2 double beds
and
1 sofa bed
1 double bed
1 extra-large double bed
1 extra-large double bed
and
1 sofa bed
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Guest reviews

Categories:

Staff
6.3
Facilities
6.2
Cleanliness
6.4
Comfort
6.5
Value for money
6.6
Location
8.2
Free WiFi
6.1
Low score for Playa del Carmen
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Hotel surroundings

Facilities of BALAM Playa - 15Th Ave

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Parking
  • Family rooms
  • Non-smoking rooms
  • 24-hour front desk
  • Terrace
  • Air conditioning
  • Daily housekeeping
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
Outdoors
  • Outdoor furniture
  • Sun terrace
  • Terrace
Kitchen
  • Cleaning products
  • Refrigerator
Room Amenities
  • Socket near the bed
Pets
Pets are allowed. Charges may be applicable.
Media & Technology
  • Flat-screen TV
  • Cable channels
  • TV
  • Pay-per-view channels
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is possible at a location nearby (reservation is not needed) and costs MXN 120 per day.
  • Street parking
Services
  • Daily housekeeping
  • Private check-in/check-out
  • Concierge service
  • Tour desk
  • Car hire
  • Express check-in/check-out
  • 24-hour front desk
Reception services
  • Invoice provided
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key access
  • 24-hour security
General
  • Designated smoking area
  • Air conditioning
  • Mosquito net
  • Private entrance
  • Soundproof rooms
  • Fan
  • Family rooms
  • Non-smoking rooms
Building characteristics
  • Detached
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Pool is on rooftop
  • Shallow end
  • Pool/beach towels
  • Sun umbrellas
Wellness
  • Sun umbrellas
  • Sun loungers or beach chairs
Languages spoken
  • Spanish
  • Italian

House rules
BALAM Playa - 15Th Ave takes special requests - add in the next step!

Check-in
From 15:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 5 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are allowed. Charges may be applicable.
Accepted payment methods
VisaMastercardCash

The fine print
Need-to-know information for guests at this property

Please inform BALAM Playa - 15Th Ave in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Legal information

This property is managed by a private host. EU consumer law relating to professional hosts might not apply.

FAQs about BALAM Playa - 15Th Ave

  • Room options at BALAM Playa - 15Th Ave include:

    • Suite

  • The nearest beach is just 450 yards from BALAM Playa - 15Th Ave. All distances are measured in straight lines. Actual travel distances may vary.

  • Guests staying at BALAM Playa - 15Th Ave can enjoy a highly-rated breakfast during their stay (guest review score: 5.4).

    Breakfast option(s) include:

    • Continental

  • BALAM Playa - 15Th Ave is 500 yards from the centre of Playa del Carmen. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at BALAM Playa - 15Th Ave is from 15:00, and check-out is until 12:00.

  • The prices at BALAM Playa - 15Th Ave may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • BALAM Playa - 15Th Ave offers the following activities / services (charges may apply):

    • Swimming Pool