Hard Rock Hotel Riviera Maya- Heaven Section (Adults Only) All Inclusive
Km. 72 Carretera Cancun-Tulum, 77710 Puerto Aventuras, Mexico – Great location - show map
Hard Rock Hotel Riviera Maya- Heaven Section (Adults Only) All Inclusive
- Kitchen
- Sea view
- Garden
- Swimming Pool
- Free WiFi
- Terrace
- Balcony
- Free parking
- Bath
- Air conditioning
Experience world-class service at Hard Rock Hotel Riviera Maya- Heaven Section (Adults Only) All Inclusive
Hard Rock Hotel Riviera Maya- Heaven Section (Adults Only) All Inclusive is an adults-only enclave within the Hard Rock Riviera Maya resort. Set on the beautiful beachfront, it features 4 fine restaurants, 4 bars, a nightclub with a grotto pool and 2 hot tubs, plus a fully equipped spa on site. The modern guestrooms feature a hot tub that fits 2 guests, rain shower and trademark toiletries. Guests can take guitar lessons while watching a teacher in the flat-screen TV. Coffee maker and a bottle of wine are also featured. Slippers and bathrobes are provided. The fine restaurants include a Spanish tapas bar, a French cuisine restaurant, an Italian restaurant and a cafeteria. The Heaven Bar offers a large selection of drinks and cocktails, previous entering the nightclub that features a live DJ playing. Rock Spa, the fully equipped wellness centre, offers a unique service of massages utilizing amplified vibrations, pressure and patterns called 'Rhythm and Motion'. There are also several outdoor pools, terraces with sun loungers and a tranquil beach area to enjoy the Caribbean at the Hard Rock Hotel Riviera Maya- Heaven Section (Adults Only) All Inclusive.
Couples particularly like the location — they rated it 8.1 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
- Outdoor swimming pool
- Free WiFi
- Beachfront
- Airport shuttle
- Free parking
- Non-smoking rooms
- 9 restaurants
- Bar
- Private beach area
- Breakfast
Categories:
Guests who stayed here loved
Nduhaime
Canada“the faro for adult only was amazing. lots of choices. great view. never over crowded, waitresses were exceptional (elisabeth) knew our order by heart by the third day. very nice. we went back every morning and lunch. our room was very spacious,...”- Kadri
Estonia“Hotel was nice and cleaned, excellent wifi. Good food and variability in buffee and restaurants. Staff was very firendly and provided a quick service. Enough beach chairs to everyone, no need to go early in the morning, do not miss the spot,...” 
Ana
Mexico“Buena cocina, la idea de la alberca de agua corriente salva que no se tenga acceso al mar. Personal amable.”- JJeff
United States“The property was spacious but not too big. Well lit at night and the employees were always busy keeping the property clean of seaweed and trash.” 
Erika Mexico“Falta algo de snaks en el Heaven.. En la zona de la alberca”
Roberto Mexico“Bonita playa para nadar y hacer snorkel , comida excelente en el restaurante francés , personal de la recepción excelente”- Oscar Mexico“Las cenas en los restaurant y tuvios una excelente cena inolvidable en la playa. atendida por los excelentes personal y excelente alimentos.”
Wilfrido Mexico“Las excelentes instalaciones, piscina y playa.. además de la comida y el show del restaurante Zen tepanyaki”- VVicente United States“It was a great experience and great costumer service.”
Gilberto United States“La ubicación las piscinas y la atención del personal”
Property questions and answersBrowse questions from guests for anything extra you want to know about the propertyThe property usually replies within a few days
Hi there, I’ve booked a room in March (2 adults)just realised there are 2 sides, I’ve booked Hacienda, can we still use facilities on the heaven side?
As long as guests are 18 years or over they can access the Heaven side.Answered on 5 November 2021Hello, I'm very interested in this property. I just have a couple of questions... is this package the limitless all-inclusive? If so, please explain ..
Hello Alana, I would like to mention our reservations have the benefit of a specific amount of Limitless All-Inclusive promotion® to be used for boo..Answered on 11 November 2019Is your private beach next to the property or do I need to use a means of transportation to go there?
Dear customer, The hotel beach is private. Regards,Answered on 15 October 2019If booking 2 rooms at once, can they be connecting or next to each other?
Subject to availabilityAnswered on 26 February 2024Is alcohol included in the all inclusive?
Dear Customer, Yes, alcohol is included in your stay (some wines and premium liquors have an additional cost). Regards,Answered on 14 August 2020Do you provide shuttle service to and from airport
we have a shuttle service available with an extra charge, please send an inbox in order we can provide you the contact. Cordially,Answered on 13 March 2021- Still looking?
Property surroundings
Restaurants9 restaurants on site
- IPANEMA
- CuisineBrazilian
- AmbianceModern
- ZEN
- CuisineJapanese • Asian
- AmbianceTraditional
- FRIDA
- CuisineMexican
- AmbianceTraditional
- CIAO
- CuisineItalian
- AmbianceTraditional • Modern
- TORO
- CuisineSteakhouse
- AmbianceModern
- LE PETIT COCHON
- CuisineFrench
- AmbianceModern
- THE MARKET
- CuisineMexican
- AmbianceFamily friendly
- IN-ROOM DINING
- CuisineInternational
- AmbianceFamily friendly
- PIZZETO
- CuisineAmerican
- AmbianceFamily friendly
Resort facilities of Hard Rock Hotel Riviera Maya- Heaven Section (Adults Only) All InclusiveGreat facilities! Review score, 8.3
- Outdoor swimming pool
- Free WiFi
- Beachfront
- Airport shuttle
- Free parking
- Non-smoking rooms
- 9 restaurants
- Bar
- Private beach area
- Breakfast
- Beachfront
- Private beach area
- Garden
- Bicycle rental
- Live music/performance
- Themed dinner nights
- Beach
- Tennis equipment
- Water park
- Evening entertainment
- Nightclub/DJ
- Entertainment staff
- Diving
- Cycling
- Games room
- Golf course (within 3 km)
- Tennis court
- Fruits
- Wine/champagne
- Snack bar
- Breakfast in the room
- Bar
- Valet parking
- ATM/cash machine on site
- Luggage storage
- Tour desk
- Currency exchange
- 24-hour front desk
- Daily housekeeping
- Ironing serviceAdditional charge
- LaundryAdditional charge
- Fax/photocopyingAdditional charge
- Business centreAdditional charge
- Meeting/banquet facilities
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Safety deposit box
- Pet bowls
- Adult only
- Minimarket on site
- Air conditioning
- Heating
- Car hire
- Lift
- Barber/beauty shop
- Facilities for disabled guests
- Airport shuttleAdditional charge
- Non-smoking rooms
- Room service
- Open all year
- Pool with view
- Salt-water pool
- Pool/beach towels
- Pool bar
- Sun loungers or beach chairs
- Yoga classes
- Sun loungers or beach chairs
- Hot tub/Jacuzzi
- MassageAdditional charge
- Spa and wellness centreAdditional charge
- Fitness centre
- SaunaAdditional charge
- English
- Spanish
House rulesHard Rock Hotel Riviera Maya- Heaven Section (Adults Only) All Inclusive takes special requests - add in the next step!
Child policies
Children are not allowed.
Cot and extra bed policies
Cots and extra beds are not available at this property.
The fine printNeed-to-know information for guests at this property
Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Infants from 0-3 years old are free.
All children from 4 to 17 years old extra charges apply.
When travelling with pets, please note that the property proposes an optional program at an extra charge of USD 150 per pet, per stay. It includes a pet memory foam bed and access to pet friendly areas where the leash is not required.
Only dogs and cats of less than 18 kg are permitted, and 2 pets maximum per room.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Hard Rock Hotel Riviera Maya- Heaven Section (Adults Only) All Inclusive in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
FAQs about Hard Rock Hotel Riviera Maya- Heaven Section (Adults Only) All Inclusive
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Hard Rock Hotel Riviera Maya- Heaven Section (Adults Only) All Inclusive has 9 restaurants:
- LE PETIT COCHON
- IN-ROOM DINING
- TORO
- FRIDA
- IPANEMA
- THE MARKET
- ZEN
- PIZZETO
- CIAO
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Hard Rock Hotel Riviera Maya- Heaven Section (Adults Only) All Inclusive is 0.8 miles from the centre of Puerto Aventuras. All distances are measured in straight lines. Actual travel distances may vary.
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Room options at Hard Rock Hotel Riviera Maya- Heaven Section (Adults Only) All Inclusive include:
- Quadruple
- Double
- Suite
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Check-in at Hard Rock Hotel Riviera Maya- Heaven Section (Adults Only) All Inclusive is from 15:00, and check-out is until 12:00.
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Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.
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Yes, there is a hot tub. You can find out more about this and the other facilities at Hard Rock Hotel Riviera Maya- Heaven Section (Adults Only) All Inclusive on this page.
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Hard Rock Hotel Riviera Maya- Heaven Section (Adults Only) All Inclusive offers the following activities / services (charges may apply):
- Spa and wellness centre
- Fitness centre
- Hot tub/Jacuzzi
- Sauna
- Massage
- Cycling
- Games room
- Diving
- Tennis court
- Golf course (within 3 km)
- Beachfront
- Water park
- Evening entertainment
- Bicycle rental
- Tennis equipment
- Swimming Pool
- Themed dinner nights
- Yoga classes
- Live music/performance
- Entertainment staff
- Beach
- Nightclub/DJ
- Private beach area
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The nearest beach is just 700 yards from Hard Rock Hotel Riviera Maya- Heaven Section (Adults Only) All Inclusive. All distances are measured in straight lines. Actual travel distances may vary.
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The prices at Hard Rock Hotel Riviera Maya- Heaven Section (Adults Only) All Inclusive may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.
