Set in Mahahual, 500 metres from Mahahual Beach, Aquastar Hotel & Apartments offers accommodation with an outdoor swimming pool, free private parking, a garden and a terrace. Among the facilities of this property are a restaurant, room service and a 24-hour front desk, along with free WiFi throughout the property. Some units at the property feature a balcony with a sea view. Certain rooms also offer a kitchen with a fridge, an oven and a stovetop. The nearest airport is Chetumal International Airport, 140 km from the hotel.

Couples particularly like the location — they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.7)

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 sofa bed
and
1 large double bed
1 extra-large double bed
2 double beds
1 large double bed
1 extra-large double bed
and
1 sofa bed
Bedroom 1:
1 large double bed
Bedroom 2:
1 bunk bed
Living room:
1 sofa bed
Bedroom 1:
1 large double bed
Bedroom 2:
2 double beds
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Guest reviews

Categories:

Staff
8.1
Facilities
7.6
Cleanliness
7.8
Comfort
7.9
Value for money
7.4
Location
8.7
Free WiFi
7.0
Low score for Mahahual
Select topics to read reviews:

See what guests loved the most:

  • Wendy
    Canada Canada
    It was a great little spot the pools were nice and the restaurant was good
  • Masterpeter777
    Sweden Sweden
    I don’t understand some previous guests opinions about this place. Wifi worked for me ok. There was hot water in the shower. Jacuzzi works fine. Music was from 8am not from 7am so it’s just about the time to move from bed😊. There is no elevator...
  • Nair
    Mexico Mexico
    The hotel is well located, it is clean, relatively new

Hotel surroundings

Restaurants
1 restaurant on site

  • Restaurante #1

    No additional info available

Facilities of Aquastar Hotel & Apartments

Most popular facilities
  • Outdoor swimming pool
  • Beachfront
  • Free parking
  • Free WiFi
  • Spa and wellness centre
  • Restaurant
  • Room service
  • Family rooms
  • Bar
Outdoors
  • Outdoor furniture
  • Beachfront
  • Sun terrace
  • Terrace
  • Garden
Activities
  • Bicycle rental
    Additional charge
  • Happy hour
    Additional charge
  • Beach
  • Snorkelling
    Additional charge
  • Fishing
    Additional charge
Food & Drink
  • Wine/champagne
    Additional charge
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is needed).
    Reception services
    • Invoice provided
    • Private check-in/check-out
    • Concierge service
    • Luggage storage
    • Tour desk
    • Express check-in/check-out
    • 24-hour front desk
    Cleaning services
    • Daily housekeeping
    • Laundry
      Additional charge
    Safety & security
    • Fire extinguishers
    • 24-hour security
    • Safety deposit box
    General
    • Designated smoking area
    • Air conditioning
    • Family rooms
    • Non-smoking rooms
    • Room service
    Outdoor swimming pool
    Free!
    • Open all year
    • All ages welcome
    • Pool is on rooftop
    • Pool with view
    • Pool/beach towels
    • Sun loungers or beach chairs
    • Sun umbrellas
    Wellness
    • Couples massage
    • Foot massage
    • Neck massage
    • Back massage
    • Sun loungers or beach chairs
    • Public Bath
    • Massage
    • Spa and wellness centre
      Additional charge
    • Solarium
    Languages spoken
    • English
    • Spanish
    • French

    Property practices

    This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

    House rules

    Aquastar Hotel & Apartments takes special requests - add in the next step!

    Check-in

    From 15:00 to 00:00

    Check-out

    From 10:00 to 12:00

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Children and beds

    Child policies

    Children older than 1 year are welcome.

    Children 12 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    Cots and extra beds are not available at this property.

    Age restriction

    No age restriction for check-in. (Only children 1 and older are allowed)

    Pets

    Pets are not allowed.

    Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

    Maestro Mastercard Visa Discover Diners Club Cash Aquastar Hotel & Apartments accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Need-to-know information for guests at this property

    Please note a Conservation fee of 17.00 MXN per night per room will be charged at the reception desk at check in, thank you very much.

    In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

    FAQs about Aquastar Hotel & Apartments

    • The prices at Aquastar Hotel & Apartments may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

    • Aquastar Hotel & Apartments offers the following activities / services (charges may apply):

      • Spa and wellness centre
      • Massage
      • Snorkelling
      • Fishing
      • Beachfront
      • Solarium
      • Neck massage
      • Happy hour
      • Bicycle rental
      • Beach
      • Couples massage
      • Public Bath
      • Back massage
      • Swimming Pool
      • Foot massage

    • Check-in at Aquastar Hotel & Apartments is from 15:00, and check-out is until 12:00.

    • Room options at Aquastar Hotel & Apartments include:

      • Suite
      • Double
      • Apartment

    • Aquastar Hotel & Apartments is 400 yards from the centre of Mahahual. All distances are measured in straight lines. Actual travel distances may vary.

    • Aquastar Hotel & Apartments has 1 restaurant:

      • Restaurante #1