Set in Cancún, a 4-minute walk from Coco Bongo, Altitude at Krystal Grand Cancun - All Inclusive offers an outdoor swimming pool and fitness center. The property has a bar, as well as a restaurant serving Mexican cuisine. Free WiFi is available. At the hotel, each room includes a wardrobe and a flat-screen TV. Rooms are equipped with a coffee machine and a private bathroom, while certain rooms come with a balcony. A continental breakfast can be enjoyed at the property. Altitude at Krystal Grand Cancun - All Inclusive offers a terrace. Speaking English and Spanish at the reception, staff are ready to help around the clock. La Isla Shopping Mall is 2.1 mi from the accommodations. The nearest airport is Cancún International Airport, 11 mi from the property.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the top-rated area in Cancún, this property has an excellent location score of 9.3!

Breakfast Info

Continental, American, Buffet

Free Private Parking Available On Site

Activities:

Fitness center

Game room

Spa


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
Bedroom :
1 king bed
and
1 sofa bed
Living room:
1 sofa bed
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Guest reviews

Categories:

Staff
8.4
Facilities
8.4
Cleanliness
8.7
Comfort
9.0
Value for money
7.8
Location
9.3
Free Wifi
9.3
High score for Cancún
Select topics to read reviews:

Guests who stayed here loved

  • John
    United States of America United States of America
    I recently stayed at Altitude by Krystal Grand Cancun and was thoroughly impressed. The property is exceptionally clean and well-maintained, which really enhanced my experience. Initially, I had my doubts, but after my stay, I can confidently say...
  • Jennifer
    United States of America United States of America
    Good food but hard to reserve the restaurants for dinner. Not strong waves at the beaches. Nice room with the balcony. Very nice staffs. Good location on the hotel zones.
  • Arnold
    United States of America United States of America
    Amazing place the drinks at the tower were just amazing and the staff pretty awesome guy name jaiher that was the bartender was just amazing to us

Area info

Restaurants
7 Restaurants On Site

  • Restaurant O
    • Cuisine
      Mexican • International
    • Open for
      Breakfast • Dinner
    • Ambience
      Family-friendly
  • Risotto
    • Cuisine
      Italian
    • Open for
      Dinner
    • Ambience
      Family-friendly
  • Ayami
    • Cuisine
      Asian
    • Open for
      Dinner
    • Ambience
      Family-friendly
  • The Grill
    • Cuisine
      Steakhouse • Grill/BBQ
    • Open for
      Lunch • Dinner
    • Ambience
      Family-friendly
  • Red Fish
    • Cuisine
      Seafood
    • Open for
      Brunch • Lunch
    • Ambience
      Family-friendly
  • La Taqueria
    • Cuisine
      Mexican
    • Open for
      Dinner
    • Ambience
      Family-friendly
  • The Beach Bar & Grill
    • Cuisine
      American • Mexican
    • Open for
      Brunch • Lunch
    • Ambience
      Family-friendly

Resort facilities at Altitude at Krystal Grand Cancun - All Inclusive
Great facilities! Review score, 8.4

Most popular amenities
  • Outdoor swimming pool
  • Free Wifi
  • Beachfront
  • Free parking
  • Family rooms
  • 7 restaurants
  • Spa
  • Tea/Coffee Maker in All Rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
View
  • Landmark view
  • View
Outdoors
  • Picnic area
  • Outdoor furniture
  • Beachfront
  • Sun deck
  • Balcony
  • Terrace
  • Garden
Kitchen
  • Dining table
  • Coffee machine
Room Amenities
  • Socket near the bed
Activities
  • Aerobics
  • Live music/Performance
  • Cooking class
  • Happy hour
    Additional charge
  • Themed dinners
    Additional charge
  • Beach
  • Evening entertainment
  • Kids' club
  • Entertainment staff
  • Pool table
  • Playground
  • Game room
Living Area
  • Sitting area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
Wifi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Valet parking
Front Desk Services
  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
    Additional charge
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Entertainment & Family Services
  • Indoor play area
  • Board games/Puzzles
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Daily housekeeping
  • Suit press
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Grocery deliveries
  • Convenience store on site
  • Air conditioning
  • Executive lounge access
  • Tile/Marble floor
  • Soundproof
  • Packed lunches
  • Elevator
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Bathroom emergency cord
  • Lowered sink
  • Toilet with grab rails
  • Wheelchair accessible
  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator
Outdoor swimming pool
Free!
  • Open all year
  • Pool with view
  • Heated pool
  • Pool bar
Spa
  • Kids' pool
  • Locker rooms
  • Fitness classes
  • Yoga classes
  • Fitness
  • Massage chair
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Hairstyling
  • Hair coloring
  • Haircut
  • Pedicure
  • Manicure
  • Hair treatments
  • Makeup services
  • Waxing services
  • Facial treatments
  • Beauty services
  • Beach umbrellas
  • Beach chairs/Loungers
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna
    Additional charge
Languages Spoken
  • English
  • Spanish

House rules
Altitude at Krystal Grand Cancun - All Inclusive takes special requests – add in the next step!

Check-in
From 15:00 to 00:00
Check-out
From 04:00 to 12:00
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children over 4 are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardCash

FAQs about Altitude at Krystal Grand Cancun - All Inclusive

  • The prices at Altitude at Krystal Grand Cancun - All Inclusive may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • The nearest beach is 350 feet from Altitude at Krystal Grand Cancun - All Inclusive. All distances are measured in straight lines. Actual travel distances may vary.

  • Altitude at Krystal Grand Cancun - All Inclusive has 7 restaurants:

    • La Taqueria
    • Risotto
    • Restaurant O
    • The Grill
    • The Beach Bar & Grill
    • Ayami
    • Red Fish

  • Altitude at Krystal Grand Cancun - All Inclusive is 5.6 miles from the center of Cancún. All distances are measured in straight lines. Actual travel distances may vary.

  • Guests staying at Altitude at Krystal Grand Cancun - All Inclusive can enjoy a highly-rated breakfast during their stay (guest review score: 7.1).

    Breakfast option(s) include:

    • Continental
    • American
    • Buffet

  • Altitude at Krystal Grand Cancun - All Inclusive offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Sauna
    • Massage
    • Playground
    • Pool table
    • Game room
    • Beachfront
    • Kids' club
    • Evening entertainment
    • Cooking class
    • Locker rooms
    • Beach
    • Themed dinners
    • Live music/Performance
    • Happy hour
    • Swimming pool
    • Aerobics
    • Beauty services
    • Facial treatments
    • Waxing services
    • Makeup services
    • Hair treatments
    • Manicure
    • Pedicure
    • Haircut
    • Hair coloring
    • Hairstyling
    • Body treatments
    • Body scrub
    • Body wrap
    • Spa facilities
    • Steam room
    • Spa/Wellness packages
    • Back massage
    • Neck massage
    • Foot massage
    • Couples' massage
    • Head massage
    • Hand massage
    • Full-body massage
    • Massage chair
    • Entertainment staff
    • Fitness
    • Yoga classes
    • Fitness classes

  • Check-in at Altitude at Krystal Grand Cancun - All Inclusive is from 3:00 PM, and check-out is until 12:00 PM.

  • Room options at Altitude at Krystal Grand Cancun - All Inclusive include:

    • Suite
    • Double

  • Yes, Altitude at Krystal Grand Cancun - All Inclusive is popular with guests booking family stays.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.