Located in Tulum, 15 miles from Tulum Archeological Site, Aldea Balam has accommodations with free bikes, free private parking, an outdoor swimming pool and a garden. Featuring a terrace, the 3-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. Guests can enjoy American and Caribbean dishes at the restaurant or have a drink at the bar. At the hotel, every room comes with a desk. Aldea Balam provides some accommodations with pool views, and rooms include a balcony. At the accommodation rooms are equipped with bed linen and towels. With staff speaking English and Spanish, round-the-clock advice is available at the reception. Tulum Bus station is 14 miles from Aldea Balam, while Bus station Tulum Ruins is 14 miles from the property. The nearest airport is Tulum International, 40 miles from the hotel, and the property offers a paid airport shuttle service.

Couples in particular like the location – they rated it 8.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.2)

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
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No credit card needed. All options are bookable without a credit card.

Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.2
Facilities
8.9
Cleanliness
9.3
Comfort
9.3
Value for money
9.0
Location
8.2
Free WiFi
10
High score for Tulum
Select topics to read reviews:

See what guests loved the most:

  • Melissa
    United States of America United States of America
    The most comfortable bed! Pool area was beautiful lots of foliage. The restaurant was great we shared fried whole fish and it was so terrific! The salsa macha still has me thinking about it.
  • Taha
    Poland Poland
    everything! specially food. The food is Michelin star quality and any time I got to Tulum I am going to Aldea Balam to eat.
  • Claudia
    Switzerland Switzerland
    Super nice staff and the chef in the kitchen was great!

Hotel area info

Restaurants
1 Restaurant On Site

  • Bugambilia
    • Cuisine
      American • Caribbean • Mexican
    • Open for
      Breakfast • Lunch

Amenities of Aldea Balam
Great facilities! Review score, 8.9

Most popular amenities
  • Outdoor swimming pool
  • Free WiFi
  • Free parking
  • Airport shuttle
  • Family rooms
  • Restaurant
  • Non-smoking rooms
  • Room service
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
View
  • View
Outdoors
  • Picnic area
  • Outdoor furniture
  • Balcony
  • Terrace
  • Garden
Kitchen
  • Dining table
Room Amenities
  • Socket near the bed
  • Clothes rack
Pets
Pets are allowed. No extra charges.
Activities
  • Bicycle rental
Living Area
  • Dining area
  • Desk
Food & Drink
  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Breakfast in the room
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Street parking
Front Desk Services
  • Baggage storage
  • Tour desk
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
Business Facilities
  • Fax/Photocopying
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Key access
  • 24-hour security
General
  • Shuttle service
    Additional charge
  • Pet bowls
  • Air conditioning
  • Smoke-free property
  • Packed lunches
  • Family rooms
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
Spa
  • Beach chairs/Loungers
  • Public Bath
Languages Spoken
  • English
  • Spanish

House rules

Aldea Balam takes special requests – add in the next step!

Check-in

From 3:00 PM to 12:00 AM

Check-out

From 5:00 AM to 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Free! Pets are allowed. No extra charges.

Cash only

This property only accepts cash payments.

FAQs about Aldea Balam

  • Aldea Balam offers the following activities/services (charges may apply):

    • Public Bath
    • Bicycle rental
    • Swimming pool

  • Check-in at Aldea Balam is from 3:00 PM, and check-out is until 12:00 PM.

  • Room options at Aldea Balam include:

    • Villa
    • Bungalow
    • Double

  • Aldea Balam is 12.4 miles from the center of Tulum. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Aldea Balam may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Aldea Balam has 1 restaurant:

    • Bugambilia

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.