Stela Hotel in Shymkent has 4-star accommodation with a bar. Among the facilities of this property are a restaurant, room service and a 24-hour front desk, along with free WiFi throughout the property. Guests can have a drink at the snack bar. An à la carte breakfast is available each morning at the hotel. The nearest airport is Shymkent International Airport, 10 km from Stela Hotel.

Couples particularly like the location — they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.8)

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 double bed
2 single beds
1 single bed
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Guest reviews

Categories:

Staff
9.2
Facilities
8.7
Cleanliness
8.9
Comfort
8.8
Value for money
8.5
Location
8.8
Free WiFi
8.0
Select topics to read reviews:

Guests who stayed here loved

  • Peter
    New Zealand New Zealand
    Good location next to a large park. Staff were incredibly helpful and went beyond what you would expect. Restaurant adjacent, so not far to get a feed. Rooms were large and very clean. Parking on site.
  • Cheyenne
    Netherlands Netherlands
    We stayed for one night. Room was big and provided everything we needed. Location is very nice next to the park. Not all staff members speak English, but they are very helpful and kind and we managed well in our communication.
  • Jeffrey
    Australia Australia
    Good location, large comfortable room, shower worked well in so did the air conditioning which was especially appreciated as it has been around 35C

Hotel surroundings

Restaurants
2 restaurants on site

  • Stella Restobar
    • Cuisine
      European
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea
    • Ambiance
      Modern • Romantic
    • Dietary options
      Kosher
  • Ресторан #2

    No additional info available

Facilities of Stela Hotel
Great facilities! Review score, 8.7

Most popular facilities
  • Free WiFi
  • Free parking
  • Room service
  • Non-smoking rooms
  • 2 restaurants
  • Family rooms
  • Bar
Pets
Pets are allowed on request. Charges may be applicable.
Food & Drink
  • Coffee house on site
  • Snack bar
  • Breakfast in the room
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is needed).
    Services
    • Shuttle service
      Additional charge
    • Vending machine (drinks)
    • Private check-in/check-out
    • Luggage storage
      Additional charge
    • Express check-in/check-out
      Additional charge
    • 24-hour front desk
    • Room service
    Reception services
    • Invoice provided
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • 24-hour security
    • Safety deposit box
    General
    • Air conditioning
    • Non-smoking throughout
    • Family rooms
    • Non-smoking rooms
    Languages spoken
    • English
    • Russian
    • Turkish

    Property practice

    This property has told us they implemented a practice in one of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

    House rules
    Stela Hotel takes special requests - add in the next step!

    Check-in
    From 14:00 to 23:30
    Guests are required to show a photo identification and credit card upon check-in
    You'll need to let the property know in advance what time you'll arrive.
    Check-out
    From 11:30 to 12:00
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
    Refundable damage deposit
    A damage deposit of KZT 10,000 is required on arrival. That's about £15. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
    Children and beds

    Child policies

    Children of any age are welcome.

    Children 18 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    Cots and extra beds are not available at this property.

    No age restriction
    There is no age requirement for check-in
    Pets
    Pets are allowed on request. Charges may be applicable.
    Accepted payment methods
    VisaMastercardBankcardCash
    Parties
    Parties/events are not allowed

    The fine print
    Need-to-know information for guests at this property

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform Stela Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

    This property will not accommodate hen, stag or similar parties.

    A damage deposit of KZT 10,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

    FAQs about Stela Hotel

    • Stela Hotel has 2 restaurants:

      • Stella Restobar
      • Ресторан #2

    • Stela Hotel offers the following activities / services (charges may apply):

      • Yes, Stela Hotel is popular with guests booking family stays.

      • Room options at Stela Hotel include:

        • Double
        • Suite
        • Twin
        • Single

      • The prices at Stela Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

      • Stela Hotel is 1.1 miles from the centre of Shymkent. All distances are measured in straight lines. Actual travel distances may vary.

      • Guests staying at Stela Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 7.1).

        Breakfast option(s) include:

        • À la carte

      • Check-in at Stela Hotel is from 14:00, and check-out is until 12:00.