The Ritz-Carlton, Astana

Dostyk Street 16 , 010000 Astana, Kazakhstan – Excellent location - show map

<p><b>Excellent</b> location — rated 9.6/10! <small>(score from <b>596</b> reviews)</small></p> <p>Real guests • Real stays • Real opinions</p>
a tall building with a sign on the side of it at The Ritz-Carlton, Astana in Astana
a statue of a camel in a lobby at The Ritz-Carlton, Astana in Astana
a dining table on the roof of a building at The Ritz-Carlton, Astana in Astana
a bowl of food with a glass of wine and a table at The Ritz-Carlton, Astana in Astana
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The Ritz-Carlton, Astana

Lock in a great price for The Ritz-Carlton, Astana - rated 9.4 by recent guests.

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Lock in a great price for The Ritz-Carlton, Astana - rated 9.4 by recent guests. to get started.
Scored 9.4
9.4
Rated superb
Superb
596 reviews
  • City view
  • Pets allowed
  • Swimming Pool
  • Free WiFi
  • Free parking
  • Bath
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Daily housekeeping

Get the celebrity treatment with world-class service at The Ritz-Carlton, Astana

The Ritz Carlton sets the standard in elegance for business and leisure travelers worldwide. We have been perfecting the art of hospitality and have developed an approach to luxury that has never been duplicated. Discover the height of luxury at The Ritz-Carlton, Astana. Our 157 well-appointed guest rooms and suites offer breathtaking city skyline views, enveloping you in the enchanting ambiance of the capital. You'll enjoy a restful night's sleep on our signature Ritz-Carlton beds, complete with plush featherbeds and luxurious linens that embody our commitment to excellence. Pamper yourself with Diptyque amenities, and let the little ones feel just as special with Ritz Kids amenities. Our commitment to your comfort is evident in every detail, with allergy-free pillows available upon request and 24-hour in-room dining to satisfy your cravings at any time. At The Ritz-Carlton, Astana, we're dedicated to providing a luxurious experience that will exceed your expectations. Come and discover the magic of our hotel for yourself. Every room at this hotel is air conditioned and is fitted with a flat-screen TV and a mini-bar. Certain rooms feature a seating area where you can relax. The rooms are fitted with a private bathroom. For your comfort, you will find a hairdryer, bathrobes, slippers and free toiletries. Take a dip in our 25-meter heated indoor swimming pool, relax in our jacuzzi, separate saunas and hammam, and stay fit in our spectacular fitness center that's open 24/7 exclusively for our in-house guests. The spa center at Ritz Carlton Astana offers a variety of beauty treatments and massages. The hotel also offers car hire, and there is a business center at the property as well as the luxury shopping mall. For those seeking luxury shopping experiences, Talan Gallery offers a selection of high-end brands. Bayterek Monument is 1969 feet from The Ritz-Carlton, Astana, while Nurzhol Boulevard is 984 feet from the property. The nearest airport is Astana International Airport, 8.4 mi from the property.

Couples particularly like the location — they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities
  • Indoor swimming pool
  • Free WiFi
  • Free parking
  • Family rooms
  • Spa and wellness centre
  • Fitness centre
  • Non-smoking rooms
  • Tea/coffee maker in all rooms
  • Bar
The Ritz-Carlton Company, L.L.C
Hotel chain/brand
The Ritz-Carlton Company, L.L.C

Property highlights

Situated in the best rated area in Astana, this hotel has an excellent location score of 9.6

Breakfast info

Continental

Free private parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.

Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 large double beds
2 large double beds
1 extra-large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.4
Facilities
9.4
Cleanliness
9.6
Comfort
9.6
Value for money
8.9
Location
9.6
Free WiFi
9.3
High score for Astana
Select topics to read reviews:

Guests who stayed here loved

  • Irina
    Montenegro Montenegro
    “Perfect location, great views of the whole city, very stylish, beautiful and large rooms, perfect cleanliness! Very high level service, breakfasts for every taste!!! Highly recommended!”
  • Natalia
    Russia Russia
    “The most amazing luxury hotel with superior service and unmatched value for money.”
  • Evgeniia
    Sweden Sweden
    “Absolutely everything was wonderful! The staff was very polite and helpful, the suite exceptionally clean and beautifully designed, and the location is close to sights and good restaurants.”

Hotel surroundings

Restaurants
3 restaurants on site

  • Mokki
    • Cuisine
      Local • European • Grill/BBQ
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambiance
      Family friendly • Modern • Romantic
    • Dietary options
      Vegetarian • Gluten-free • Dairy-free
  • ӨZEN
    • Cuisine
      American • Local • International • European • Grill/BBQ
    • Open for
      Breakfast • Lunch • Dinner • High tea • Cocktail hour
    • Ambiance
      Modern • Romantic
    • Dietary options
      Halal • Vegetarian • Gluten-free • Dairy-free
  • Selfie
    • Cuisine
      Local • International • European
    • Open for
      Lunch • Dinner • Cocktail hour
    • Ambiance
      Family friendly • Modern • Romantic
    • Dietary options
      Vegetarian • Gluten-free • Dairy-free

Facilities of The Ritz-Carlton, Astana
Great facilities! Review score, 9.4

Most popular facilities
  • Indoor swimming pool
  • Free WiFi
  • Free parking
  • Family rooms
  • Spa and wellness centre
  • Fitness centre
  • Non-smoking rooms
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Wardrobe or closet
  • Alarm clock
View
  • View
Outdoors
  • Outdoor furniture
  • Terrace
Kitchen
  • Coffee machine
  • Tumble dryer
  • Electric kettle
Room Amenities
  • Socket near the bed
Pets
Pets are allowed. Charges may be applicable.
Activities
  • Bicycle rental
  • Live music/performance
  • Cooking class
    Additional charge
  • Tour or class about local culture
    Additional charge
  • Themed dinner nights
    Additional charge
  • Walking tours
    Additional charge
  • Stand-up comedy
    Additional chargeOff-site
  • Temporary art galleries
    Additional chargeOff-site
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
  • Pay-per-view channels
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Electric vehicle charging station
Reception services
  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Board games/puzzles
Cleaning services
  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Pet bowls
  • Pet basket
  • Grocery deliveries
    Additional charge
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Tile/marble floor
  • Heating
  • Car hire
  • Laptop safe
  • Carpeted
  • Soundproof rooms
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
Indoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Heated pool
  • Sun loungers or beach chairs
Wellness
  • Fitness/spa locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Hair styling
  • Hair colouring
  • Hair cut
  • Pedicure
  • Manicure
  • Hair treatments
  • Make up services
  • Facial treatments
  • Beauty Services
  • Sun loungers or beach chairs
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna
Languages spoken
  • English
  • Russian

House rules
The Ritz-Carlton, Astana takes special requests - add in the next step!

Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
3+ years
Extra bed upon request
KZT 22,400 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are allowed. Charges may be applicable.
Accepted payment methods
American ExpressVisaMastercardDiners ClubUnionPay credit cardCash

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Ritz-Carlton, Astana in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

FAQs about The Ritz-Carlton, Astana

  • The Ritz-Carlton, Astana has 3 restaurants:

    • ӨZEN
    • Selfie
    • Mokki

  • The Ritz-Carlton, Astana offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Temporary art galleries
    • Personal trainer
    • Tour or class about local culture
    • Walking tours
    • Live music/performance
    • Fitness/spa locker rooms
    • Bicycle rental
    • Stand-up comedy
    • Cooking class
    • Themed dinner nights
    • Beauty Services
    • Swimming Pool
    • Facial treatments
    • Make up services
    • Hair treatments
    • Manicure
    • Pedicure
    • Hair cut
    • Hair colouring
    • Hair styling
    • Body treatments
    • Body scrub
    • Body wrap
    • Spa facilities
    • Steam room
    • Spa lounge/relaxation area
    • Spa/wellness packages
    • Back massage
    • Neck massage
    • Foot massage
    • Couples massage
    • Head massage
    • Hand massage
    • Full body massage
    • Fitness
    • Yoga classes
    • Fitness classes

  • Yes, there is a hot tub. You can find out more about this and the other facilities at The Ritz-Carlton, Astana on this page.

  • Check-in at The Ritz-Carlton, Astana is from 15:00, and check-out is until 12:00.

  • The Ritz-Carlton, Astana is 2.9 miles from the centre of Astana. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Room options at The Ritz-Carlton, Astana include:

    • Double
    • Suite
    • Twin

  • Guests staying at The Ritz-Carlton, Astana can enjoy a highly-rated breakfast during their stay (guest review score: 8.8).

    Breakfast option(s) include:

    • Continental

  • The prices at The Ritz-Carlton, Astana may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.