Situated in Astana, 5.7 km from Bayterek Monument, JELSOMINOHotel features accommodation with a shared lounge, free private parking, a restaurant and a bar. This 3-star hotel offers a concierge service and a tour desk. The accommodation offers a 24-hour front desk, airport transfers, room service and free WiFi throughout the property. The rooms at the hotel are fitted with a seating area, a flat-screen TV with satellite channels and a private bathroom with free toiletries and a shower. The units at JELSOMINOHotel have air conditioning and a desk. The accommodation offers a buffet or continental breakfast. Expo 2017 Astana is 10 km from JELSOMINOHotel, while Kazakhstan Sports Palace is 2.3 km from the property. The nearest airport is Nursultan Nazarbayev International Airport, 19 km from the hotel.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Breakfast info

Continental, Buffet

Free private parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
2 single beds
1 large double bed
Bedroom :
1 extra-large double bed
Living room:
1 sofa bed
Bedroom :
1 extra-large double bed
Living room:
1 sofa bed
Bedroom :
1 extra-large double bed
Living room:
1 sofa bed
Bedroom 1:
1 extra-large double bed
Bedroom 2:
1 extra-large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
7.7
Facilities
7.1
Cleanliness
7.2
Comfort
7.1
Value for money
7.5
Location
7.5
Free WiFi
7.1
Low score for Astana
Select topics to read reviews:

Hotel surroundings

Restaurants
1 restaurant on site

  • Ресторан #1
    • Cuisine
      Italian • Japanese • European
    • Open for
      Brunch • Lunch • Dinner • High tea • Cocktail hour
    • Ambiance
      Family friendly • Romantic
    • Dietary options
      Halal

Facilities of JELSOMINOHotel

Most popular facilities
  • Free WiFi
  • Airport shuttle
  • Free parking
  • Family rooms
  • Non-smoking rooms
  • Restaurant
  • 24-hour front desk
  • Room service
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Dressing room
  • Extra long beds (> 2 metres)
View
  • City view
  • Garden view
Outdoors
  • Outdoor furniture
Kitchen
  • Dining table
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Bicycle rental
    Additional charge
  • Live sport events (broadcast)
  • Karaoke
    Additional charge
Living Area
  • Dining area
  • Seating Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
  • Pay-per-view channels
Food & Drink
  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Special diet menus (on request)
  • Snack bar
  • Bar
  • Minibar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is needed).
  • Street parking
  • Valet parking
  • Accessible parking
Transport
  • Public transport tickets
    Additional charge
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Baby safety gates
  • Kids' outdoor play equipment
  • Board games/puzzles
  • Baby safety gates
  • Books, DVDs, or music for children
  • Board games/puzzles
Cleaning services
  • Ironing service
    Additional charge
  • Laundry
Business facilities
  • Fax/photocopying
  • Business centre
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
    Additional charge
General
  • Shuttle service
    Additional charge
  • Grocery deliveries
    Additional charge
  • Minimarket on site
  • Shared lounge/TV area
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Mosquito net
  • Wake-up service
  • Heating
  • Private entrance
  • Car hire
  • Packed lunches
  • Carpeted
  • Fan
  • Family rooms
  • Barber/beauty shop
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Upper floors accessible by stairs only
Wellness
  • Hot tub/Jacuzzi
Languages spoken
  • English
  • Russian

House rules

JELSOMINOHotel takes special requests - add in the next step!

Check-in

From 14:00 to 00:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Refundable damage deposit

A damage deposit of KZT 10000 is required on arrival. That's about GBP 17. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Maestro Mastercard Visa UnionPay credit card Discover JCB Cash Bankcard JELSOMINOHotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform JELSOMINOHotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

A damage deposit of KZT 10,000 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about JELSOMINOHotel

  • Check-in at JELSOMINOHotel is from 14:00, and check-out is until 12:00.

  • JELSOMINOHotel is 800 yards from the centre of Astana. All distances are measured in straight lines. Actual travel distances may vary.

  • JELSOMINOHotel has 1 restaurant:

    • Ресторан #1

  • The prices at JELSOMINOHotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Room options at JELSOMINOHotel include:

    • Double
    • Twin
    • Suite

  • Guests staying at JELSOMINOHotel can enjoy a highly-rated breakfast during their stay (guest review score: 6.7).

    Breakfast option(s) include:

    • Continental
    • Buffet

  • Yes, there is a hot tub. You can find out more about this and the other facilities at JELSOMINOHotel on this page.

  • JELSOMINOHotel offers the following activities / services (charges may apply):

    • Hot tub/Jacuzzi
    • Karaoke
    • Live sport events (broadcast)
    • Bicycle rental