Offering free WiFi throughout the property, Hotel Zhibek Zholy is set in Shymkent. Each accommodation at the 4-star hotel has city views, and guests can enjoy access to a shared lounge and to a bar. The accommodation offers room service, a 24-hour front desk and currency exchange for guests. The hotel will provide guests with air-conditioned rooms offering a desk, a kettle, a fridge, a minibar, a safety deposit box, a flat-screen TV, a balcony and a shared bathroom with a bidet. At Hotel Zhibek Zholy every room includes bed linen and towels. At the accommodation you will find a restaurant serving Italian, Pizza and Russian cuisine. Vegetarian, dairy-free and halal options can also be requested. The nearest airport is Shymkent International Airport, 12 km from Hotel Zhibek Zholy.

Couples particularly like the location — they rated it 8.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
and
1 sofa bed
Bedroom :
1 extra-large double bed
Living room:
1 sofa bed
Bedroom :
1 large double bed
Living room:
1 sofa bed
Bedroom :
1 single bed
and
1 double bed
Living room:
1 sofa bed
Bedroom :
1 single bed
and
1 large double bed
Living room:
1 sofa bed
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Guest reviews

Categories:

Staff
7.8
Facilities
7.7
Cleanliness
7.8
Comfort
7.8
Value for money
7.4
Location
7.7
Free WiFi
7.8
Low score for Shymkent
Select topics to read reviews:

Hotel surroundings

Restaurants
1 restaurant on site

  • Silk way
    • Cuisine
      Italian • Pizza • Russian • European
    • Ambiance
      Modern • Romantic
    • Dietary options
      Halal • Vegetarian • Dairy-free

Facilities of Hotel Zhibek Zholy

Most popular facilities
  • Free WiFi
  • Free parking
  • Room service
  • Non-smoking rooms
  • Restaurant
  • Facilities for disabled guests
  • Family rooms
  • Tea/coffee maker in all rooms
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Towels/sheets (extra fee)
  • Bath or shower
  • Slippers
  • Shared toilet
  • Toilet
  • Free toiletries
  • Shared bathroom
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Dressing room
  • Extra long beds (> 2 metres)
View
  • City view
  • View
Outdoors
  • BBQ facilities
    Additional charge
  • Balcony
Kitchen
  • Dining table
  • Cleaning products
  • Tumble dryer
  • Kitchenware
  • Electric kettle
  • Washing machine
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack
Activities
  • Live sport events (broadcast)
  • Evening entertainment
  • Nightclub/DJ
  • Karaoke
Living Area
  • Dining area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
  • Pay-per-view channels
Food & Drink
  • Fruits
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Valet parking
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking
Reception services
  • Lockers
  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Child safety socket covers
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
  • Meeting/banquet facilities
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Pet basket
  • Grocery deliveries
  • Minimarket on site
  • Shared lounge/TV area
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Mosquito net
  • Executive lounge access
  • Wake-up service
  • Heating
  • Soundproofing
  • Private entrance
  • Carpeted
  • Soundproof rooms
  • Lift
  • Fan
  • Family rooms
  • Barber/beauty shop
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Higher level toilet
  • Wheelchair accessible
  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator
  • Entire unit located on ground floor
Wellness
  • Massage chair
Languages spoken
  • English
  • Russian

Property practice

This property has told us they implemented a practice in one of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

Hotel Zhibek Zholy takes special requests - add in the next step!

Check-in

From 12:00

Check-out

Until 11:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 11 years
Extra bed upon request
KZT 3,000 per child, per night

Prices for extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.

There are no cots available at this property.

All extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Maestro Mastercard Visa UnionPay credit card Discover JCB Diners Club American Express Cash Hotel Zhibek Zholy accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

FAQs about Hotel Zhibek Zholy

  • Hotel Zhibek Zholy is 1.9 miles from the centre of Shymkent. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Hotel Zhibek Zholy include:

    • Twin
    • Suite

  • Hotel Zhibek Zholy has 1 restaurant:

    • Silk way

  • The prices at Hotel Zhibek Zholy may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Check-in at Hotel Zhibek Zholy is from 12:00, and check-out is until 11:00.

  • Hotel Zhibek Zholy offers the following activities / services (charges may apply):

    • Karaoke
    • Evening entertainment
    • Nightclub/DJ
    • Live sport events (broadcast)
    • Massage chair