Featuring free WiFi, Best Western Plus Astana Hotel offers accommodation in the central area of Astana on the lively Dostyk Avenue. Guests are offered a wide selection of meals at the on-site restaurant. Every room at Best Western Plus Astana Hotel is air conditioned and fitted with a flat-screen TV as well as a minibar, a safe and tea/coffee facilities. Some rooms feature a seating area to relax in after a busy day. Each room is fitted with a private bathroom equipped with a bath or shower. For your comfort, you will find bathrobes, slippers and free toiletries. There is a 24-hour front desk, concierge service, and shops at the the Best Western Plus Astana Hotel. Bayterek Monument and Nurzhol Boulevard are within walking distance from the hotel. The nearest airport is Astana International Airport, 14 km from Best Western Plus Astana Hotel.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Best Western Plus
Hotel chain/brand
Best Western Plus

Property highlights

Situated in the best rated area in Astana, this hotel has an excellent location score of 9.4

Breakfast info

Buffet

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.5
Facilities
8.1
Cleanliness
8.3
Comfort
8.4
Value for money
8.2
Location
9.4
Free WiFi
8.5
Select topics to read reviews:

Guests who stayed here loved

  • Maria
    United Kingdom United Kingdom
    We have gone for one of the premium rooms and it was very nice and large room, with a view of the government buildings. Excellent central location. Most of the modern Astana attractions are within walking distance. A few nice cafes and restaurants...
  • This
    Australia Australia
    The hotel is very well located making for easy walking of the promenades and sights. Lots of cafes and resataurants nearby. The breakfasts were good with a wide selection. Staff were very attentive when you could get their attention.
  • Alexander
    United Kingdom United Kingdom
    Comfortable room. Staff on front desk were friendly and helped us book a trip to Alzhir with an English speaking taxi driver who was really friendly. Location is good if you want to be near the modern part of town.

Hotel surroundings

Restaurants
1 restaurant on site

  • Emerald
    • Cuisine
      European
    • Ambiance
      Traditional
    • Dietary options
      Halal

Facilities of Best Western Plus Astana Hotel
Great facilities! Review score, 8.1

Most popular facilities
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Fitness centre
  • Non-smoking rooms
  • Restaurant
  • 24-hour front desk
  • Room service
  • Bar
Bathroom
  • Toilet paper
  • Hairdryer
Outdoors
  • Outdoor furniture
  • Terrace
Activities
  • Billiards
    Additional charge
Living Area
  • Desk
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Kids' outdoor play equipment
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Minimarket on site
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Heating
  • Soundproof rooms
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
Wellness
  • Fitness
  • Full body massage
  • Hand massage
  • Head massage
  • Foot massage
  • Neck massage
  • Back massage
  • Hammam
    Additional charge
  • Massage
    Additional charge
  • Fitness centre
  • Sauna
    Additional charge
Languages spoken
  • English
  • Russian

House rules
Best Western Plus Astana Hotel takes special requests - add in the next step!

Check-in
From 14:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 00:30 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
12+ years
Extra bed upon request
KZT 15,000 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubUnionPay credit card Cash is not accepted

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Best Western Plus Astana Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

FAQs about Best Western Plus Astana Hotel

  • Check-in at Best Western Plus Astana Hotel is from 14:00, and check-out is until 12:00.

  • Best Western Plus Astana Hotel has 1 restaurant:

    • Emerald

  • Best Western Plus Astana Hotel offers the following activities / services (charges may apply):

    • Fitness centre
    • Sauna
    • Massage
    • Hammam
    • Billiards
    • Neck massage
    • Full body massage
    • Back massage
    • Head massage
    • Fitness
    • Foot massage
    • Hand massage

  • Room options at Best Western Plus Astana Hotel include:

    • Twin/Double
    • Suite
    • Double
    • Apartment

  • The prices at Best Western Plus Astana Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Guests staying at Best Western Plus Astana Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 7.3).

    Breakfast option(s) include:

    • Buffet

  • Best Western Plus Astana Hotel is 2.8 miles from the centre of Astana. All distances are measured in straight lines. Actual travel distances may vary.