Hot spring baths at Toya Kanko Hotel are located in a cave, or indoors and outdoors offering panoramic lake views. The hotel offers Japanese-style rooms with lake views, a Japanese stone sauna and bicycle rentals. Free Wi-Fi can be accessed at the lobby and in rooms with a lake view. Featuring a tatami (woven mat) floor and traditional futon bedding, rooms are furnished with a TV, a small fridge and a safe. A bathroom, toiletries and green tea are provided. A yukata robe can be chosen at the front desk. Guests at Kanko Toya can relax in a public hot spring bath, or rent a private one with an indoor and outdoor bath. The hotel has a Japanese stone sauna, a playroom for children and a games corner. Coin-operated laundry facilities are available. A Japanese breakfast and a traditional multi-course dinner with local specialities are served at the guest room. The restaurant serves Japanese dishes, and alcoholic drinks can be enjoyed at the bar. On advance request, Toya Kanko Hotel offers free pick-up from JR Toya Station, a 15-minute drive away (subject to availability). The hotel is a 10-minute drive from Mount Usuzan, and a 15-mimn drive from Sobetsu Park.

Couples particularly like the location — they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.0)

Breakfast info

Buffet

Free private parking available on-site

Open-air bath, ​Public Bath, ​Hot spring bath


Availability

Select dates to see this property's availability and prices

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Guest reviews

Categories:

Staff
8.5
Facilities
7.5
Cleanliness
7.8
Comfort
7.8
Value for money
7.6
Location
9.0
Free WiFi
6.5
Low score for Lake Toya
Select topics to read reviews:

See what guests loved the most:

  • Jun
    Singapore Singapore
    Very cozy and pleasant stay. Initially I had an issue getting replies to my questions over email, probably due to language barrier, but after reaching the hotel, everything was fantastic - from free shuttle service from Toya station, assistance to...
  • Jia
    Singapore Singapore
    Room has amazing lake view. Hotel is located just right next to the lake Toya which can view the fireworks at night. Dinner set was yummy with generous portion. There is a small arcade area for kids to play.
  • Chonticha
    Thailand Thailand
    The view from the window in my room was fantastic, you can see the fireworks display on the lake right from your window. We chose the Japanese style room which is the futon mattress but it was super comfy. Breakfast was buffet style which is...

Property surroundings

Restaurants
1 restaurant on site

  • レストラン「湖畔」
    • Open for
      Breakfast • Dinner

Facilities of Toya Kanko Hotel

Most popular facilities
  • Free parking
  • Free WiFi
  • Family rooms
  • Restaurant
  • Room service
  • Bar
  • Breakfast
Bathroom
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Wardrobe or closet
View
  • View
Kitchen
  • Electric kettle
  • Refrigerator
Activities
  • Bicycle rental
    Additional charge
  • Table tennis
  • Children's playground
  • Games room
Living Area
  • Seating Area
Media & Technology
  • Flat-screen TV
  • Telephone
  • Pay-per-view channels
Food & Drink
  • Bar
Internet
WiFi is available in public areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
    Services
    • Shuttle service
    • Vending machine (drinks)
    • Luggage storage
    • Wake-up service
    • Laundry
    • 24-hour front desk
    • Room service
    Safety & security
    • Safety deposit box
    General
    • Air conditioning
    • Non-smoking throughout
    • Heating
    • Lift
    • Family rooms
    Wellness
    • Public Bath
    • Open-air bath
    • Hot spring bath
    • Sauna
    Languages spoken
    • English
    • Japanese
    • Chinese

    House rules

    Toya Kanko Hotel takes special requests - add in the next step!

    Check-in

    From 14:00 to 19:00

    Check-out

    Until 10:00

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Children and beds

    Child policies

    Children of any age are welcome.

    Children 6 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    Cots and extra beds are not available at this property.

    No age restriction

    There is no age requirement for check-in

    Mastercard Visa UnionPay credit card UC JCB Diners Club American Express Cash Toya Kanko Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.


    Smoking

    Smoking is not allowed.

    Parties

    Parties/events are not allowed

    Pets

    Pets are not allowed.

    The fine print
    Need-to-know information for guests at this property

    Public hot spring baths inside a cave are available from 13:00 until 23:00. Saunas at these spas are available until 22:00.

    The hotel's free shuttle service from JR Toya Station begins at 14:00. Guests who wish to take the shuttle must make a reservation in advance (subject to availability). Contact details can be found on the booking confirmation.

    When booking 5 rooms or more, different policies and additional supplements may apply.

    Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

    Guests must check in by 19:30:00 to eat dinner at this property. Guests who check in after this time may not be served dinner, and no refund will be given.

    This property will not accommodate hen, stag or similar parties.

    FAQs about Toya Kanko Hotel

    • Toya Kanko Hotel is 400 yards from the centre of Lake Toya. All distances are measured in straight lines. Actual travel distances may vary.

    • Toya Kanko Hotel offers the following activities / services (charges may apply):

      • Sauna
      • Children's playground
      • Games room
      • Table tennis
      • Open-air bath
      • Public Bath
      • Bicycle rental
      • Hot spring bath

    • Yes, Toya Kanko Hotel is popular with guests booking family stays.

    • Toya Kanko Hotel has 1 restaurant:

      • レストラン「湖畔」

    • Room options at Toya Kanko Hotel include:

      • Family
      • Quadruple
      • Suite
      • Twin

    • Guests staying at Toya Kanko Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 6.2).

      Breakfast option(s) include:

      • Buffet

    • Check-in at Toya Kanko Hotel is from 14:00, and check-out is until 10:00.

    • The prices at Toya Kanko Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.