The Onson was fabulous, the free hot drinks downstairs’ , the welcoming drink were all very generous and welcoming. 3 weeks travelling in Japan and this has been our best hotel.

Barb Australia

Loved the communal feel created by the franchise - you have to take off your shoes at the entrance and sanitise luggage wheel, I really enjoyed walking around the hotel without shoes, it makes the place feels like home. We thoroughly enjoy the welcome drinks, the night soba where all the guests congregate, the well-equipped onsen area although very busy at times, the manga area, the popsicles etc. I also think the room is optimally designed and anticipates every need, so although the room was the smallest on our trip, I did not feel claustrophobic and actually felt very cozy instead.

Nandeska Singapore

We like the tatami floors everywhere including the hallways and the elevator. We like everything. Best accommodation we stayed in Japan. Relaxing. Good value. And also the complementary hot/cold drinks, yakult in the morning, soba in the evening, and ice block/ ice cream on stick after the hot bath was lovely. Really nice view and facillities we’ll come back again. Very friendly staff too. Thank you! We enjoyed our stay 😊❤️

Annie New Zealand

Amazing hotel in the centre of Matsumoto. The room was big enough for two people. The double bed was slightly smaller than a western double but still comfortable. Very nice onsen with indoor and outdoor baths. Staff was very welcoming. Would definitely stay here again.

Marta Italy

Well designed, lovely hotel with tatami throughout. It feels much higher end than its price suggests. Happy staff giving off good vibe. Great onsen facilities, better than the 5* we were in the following day and well located close to the station. Excellent laundry facilities. We would definitely stay here again when visiting Matsumoto.

Martin United Kingdom

Japanese style bedroom is nice and clean. Good location. Free yummy soba noodles for supper every evening.

Goh Malaysia

noodels soup at the end of day was awesome!!! small but cute onsen. fair price, clean room

שיר Israel

Lovely place located within walking distance from Matsumoto station. Clean comfortable rooms and lovely Onsen at level 10

Audrey Malaysia

The Onsen was a real added bonus after a long day walking

Beverley United Kingdom

Excellent welcome from the staff, who couldn’t be more helpful and accommodating. We loved the short locker where you left you shoes and changed into a pair of their slippers for your time there. Fab facilities, including free ice lollies and nighttime ramen.

Lizzie United Kingdom