Nestled in the beautiful mountains and surrounded by untouched nature, 美瑛 白金温泉 ホテルパークヒルズ boasts natural hot spring baths, a fitness centre and a relaxation massage salon. Free Wi-Fi is provided in the public area. Spacious non-smoking guest rooms are decorated with natural colours, and feature a flat-screen TV and a fridge. Toiletries and a hairdryer are included in the en suite bathroom. Japanese yukata robes are also provided. Guests at Park Hills Shirogane can enjoy a range of outdoor activities, including hiking, golfing and skiing around the hotel. Karaoke facilities can be used at an extra charge. The indoor swimming pool is open during peak seasons. The hotel is a 25-minute drive from JR Biei Station. Shirahige Waterfall is a 5-minute drive from the property. Tout Le Monde restaurant offers hearty Japanese and Western buffets for breakfast and dinner, featuring locally-grown meat and vegetables. Set meals and a la carte dishes are served for lunch.

Couples particularly like the location — they rated it 8.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.2)

Breakfast info

Buffet

Free private parking available at the hotel

Open-air bath, ​Public Bath, ​Hot spring bath


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
3 single beds
and
1 sofa bed
2 single beds
2 single beds
and
3 futon beds
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.5
Facilities
7.3
Cleanliness
7.8
Comfort
7.7
Value for money
7.3
Location
8.2
Free WiFi
9.5
Low score for Biei
Select topics to read reviews:

See what guests loved the most:

  • Paul
    Australia Australia
    The location is wonderful, the staff excellent. The breakfast and dinner were amazing.
  • Yign
    South Korea South Korea
    산속 온천마을의 힐링. 깨끗하고 낡지않은 시설. 숲을 보면서 먹는 아침식사. 음식도 좋은 편
  • 河野
    Japan Japan
    山が見える部屋だったので、景色が良かったです。お風呂も男女で交互に変わるため、翌日も入浴が楽しみでした。

Hotel surroundings

Restaurants
1 restaurant on site

  • マルシェダイニング
    • Cuisine
      Japanese • European
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly

Facilities of Biei Shirogane Onsen Hotel Park Hills

Most popular facilities
  • Free parking
  • Non-smoking rooms
  • Free WiFi
  • Restaurant
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Hairdryer
  • Bath
  • Shower
View
  • View
Kitchen
  • Electric kettle
  • Refrigerator
Activities
  • Hiking
    Off-site
  • Karaoke
    Additional charge
  • Children's playground
  • Games room
Media & Technology
  • Flat-screen TV
  • Telephone
  • TV
Food & Drink
  • Kid-friendly buffet
  • Restaurant
Internet
WiFi is available in the rooms and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Electric vehicle charging station
  • Accessible parking
Services
  • Daily housekeeping
    Additional charge
  • Vending machine (drinks)
  • Luggage storage
  • Fax/photocopying
    Additional charge
  • 24-hour front desk
  • Meeting/banquet facilities
Reception services
  • Invoice provided
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
General
  • Designated smoking area
  • Non-smoking throughout
  • Heating
  • Lift
  • Non-smoking rooms
  • Air conditioning
Accessibility
  • Upper floors accessible by elevator
Wellness
  • Public Bath
  • Open-air bath
  • Hot spring bath
  • Sauna
Languages spoken
  • English
  • Japanese

House rules

Biei Shirogane Onsen Hotel Park Hills takes special requests - add in the next step!

Check-in

From 15:00 to 20:00

Check-out

Until 10:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Refundable damage deposit

A damage deposit of JPY 200000 is required. The property charges this 7 days before arrival. That's about GBP 993. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

7+ years
Extra bed upon request
Free

The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.

There are no cots available at this property.

All extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 3 rooms, different policies and additional supplements may apply.

Mastercard Visa UC JCB Diners Club American Express Cash is not accepted Biei Shirogane Onsen Hotel Park Hills accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

You must inform the hotel in advance what time you plan to check in. If you plan to check in later than 20:00, please inform the hotel directly. If your check-in time changes, please update the hotel.

Please inform Biei Shirogane Onsen Hotel Park Hills in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.

It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.

A damage deposit of ¥200,000 is required. The property charges this days before arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about Biei Shirogane Onsen Hotel Park Hills

  • Room options at Biei Shirogane Onsen Hotel Park Hills include:

    • Triple
    • Twin
    • Family

  • Biei Shirogane Onsen Hotel Park Hills offers the following activities / services (charges may apply):

    • Sauna
    • Hiking
    • Children's playground
    • Games room
    • Karaoke
    • Hot spring bath
    • Open-air bath
    • Public Bath

  • Check-in at Biei Shirogane Onsen Hotel Park Hills is from 15:00, and check-out is until 10:00.

  • Biei Shirogane Onsen Hotel Park Hills is 11.2 miles from the centre of Biei. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Biei Shirogane Onsen Hotel Park Hills may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Guests staying at Biei Shirogane Onsen Hotel Park Hills can enjoy a highly-rated breakfast during their stay (guest review score: 10.0).

    Breakfast option(s) include:

    • Buffet

  • Yes, Biei Shirogane Onsen Hotel Park Hills is popular with guests booking family stays.

  • Biei Shirogane Onsen Hotel Park Hills has 1 restaurant:

    • マルシェダイニング