Set in Kumamoto, within 0.7 mi of Kumamoto Castle and 1.6 mi of Hosokawa Residence Gyobutei, REF Kumamoto by VESSEL HOTELS offers accommodations with a spa and wellness center and free WiFi throughout the property. Featuring a 24-hour front desk, this property also provides guests with a restaurant. Attractions in the area include Suizenji Park, 2.6 mi away, or Shimada Museum of Art, located 1.8 mi from the property. A continental breakfast is available every morning at the hotel. REF Kumamoto by VESSEL HOTELS offers a sauna. Children's amenities are available at the front desk free of charge. Popular points of interest near the accommodations include Contemporary Art Museum Kumamoto, Former Residence of Natsume Soseki and Kumamoto City Museum. The nearest airport is Kumamoto Airport, 11 mi from REF Kumamoto by VESSEL HOTELS.

Couples in particular like the location – they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the best-rated area in Kumamoto, this hotel has an excellent location score of 8.9

Breakfast Info

Buffet

Open-air bath, ​Public Bath


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
or
1 twin bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.0
Facilities
9.1
Cleanliness
9.2
Comfort
9.2
Value for money
8.7
Location
8.9
Free Wifi
9.0
High score for Kumamoto
Select topics to read reviews:

Guests who stayed here loved

  • Paige
    United States of America United States of America
    The staff were friendly and helpful, the rooms were very clean and comfortable and the breakfast was delicious. Great location as it was right in the heart of downtown Kumamoto so it was easy to walk around, take public transit and close to rental...
  • Hana
    United States of America United States of America
    Breakfast excellent, both Japanese and western dietary options. Staff, responsive and kind. Public onsen bath was perfect, plenty of space both evening and morning hours, bonus they have Dyson hair dryer's in women's locker room. Extremely...
  • Andrea
    Canada Canada
    Room was quiet clean, bright, and well designed. The garden and spa/bath/onsen area were gorgeous and immaculate.

Hotel area info

Amenities of REF Kumamoto by VESSEL HOTELS
Great facilities! Review score, 9.1

Most popular amenities
  • Parking
  • Non-smoking rooms
  • Free Wifi
  • Spa
  • Facilities for disabled guests
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Alarm clock
Kitchen
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • TV
Food & Drink
  • Kid-friendly buffet
Internet
Wifi is available in all areas and is free of charge.
Parking
Public parking is available at a location nearby (reservation is not possible) and costs ¥1,200 per day.
  • Parking garage
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Strollers
Cleaning Services
  • Daily housekeeping
  • Suit press
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
General
  • Shared lounge/TV area
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Heating
  • Elevator
  • Facilities for disabled guests
  • Non-smoking rooms
  • Wake-up service/Alarm clock
Accessibility
  • Bathroom emergency cord
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
Spa
  • Locker rooms
  • Massage chair
  • Full-body massage
  • Foot massage
  • Back massage
  • Spa/Wellness packages
  • Public Bath
  • Open-air bath
  • Massage
    Additional charge
  • Spa
  • Sauna
Languages Spoken
  • English
  • Japanese
  • Chinese

House rules
REF Kumamoto by VESSEL HOTELS takes special requests – add in the next step!

Check-in
From 14:00 to 0:00
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 11:00
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCBUnionPay credit card Cash is not accepted

The fine print
Must-know information for guests at this property

Please note that discounted breakfast rates for children are available at this property:

- Children aged 0 to 5 years: children can breakfast for free

- Children aged 6 to 12 years: breakfast costs JPY 900 per child per day

Children aged 13 years and older are charged the adult rate for breakfast.

Please inform REF Kumamoto by VESSEL HOTELS of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about REF Kumamoto by VESSEL HOTELS

  • The prices at REF Kumamoto by VESSEL HOTELS may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • REF Kumamoto by VESSEL HOTELS offers the following activities/services (charges may apply):

    • Spa
    • Sauna
    • Massage
    • Spa/Wellness packages
    • Open-air bath
    • Massage chair
    • Locker rooms
    • Foot massage
    • Public Bath
    • Back massage
    • Full-body massage

  • Guests staying at REF Kumamoto by VESSEL HOTELS can enjoy a highly-rated breakfast during their stay (guest review score: 9.0).

    Breakfast option(s) include:

    • Buffet

  • REF Kumamoto by VESSEL HOTELS is 2 miles from the center of Kumamoto. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at REF Kumamoto by VESSEL HOTELS include:

    • Double
    • Twin
    • Triple

  • Check-in at REF Kumamoto by VESSEL HOTELS is from 2:00 PM, and check-out is until 11:00 AM.