The Mark Grand Hotel

330-0081 Saitama, Saitama, 3－2 Shintoshin, Chuoku, Saitamashi, Saitama, Japan – Great location - show map – Railway access

After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account.
a hotel room with a bed and two chairs and a table at The Mark Grand Hotel in Saitama
a hotel room with a couch and a bed at The Mark Grand Hotel in Saitama
a kitchen counter with a cupboard withartmentsysical at The Mark Grand Hotel in Saitama
a tall building with a glass facade at dusk at The Mark Grand Hotel in Saitama
+35 photos

The Mark Grand Hotel

Lock in a great price for The Mark Grand Hotel - rated 8.1 by recent guests.

to get started.

Lock in a great price for The Mark Grand Hotel - rated 8.1 by recent guests. to get started.
Scored 8.1
8.1
Rated very good
Very good
771 reviews

The Mark Grand Hotel is a city hotel located a 10-minute walk from Saitama-Shintoshin Station, which is one stop away from Omiya Station, a 20-minute train ride from Ikebukuro Station, and a 30-minute train ride from Ueno Station. It is ideal for tourists from abroad and offers very convenient access to popular tourist destinations in Tokyo and the Saitama area. Free Wi-Fi is available in all rooms. Private parking is also available free of charge. All rooms offer city views, have carpeted floors, and are decorated in earth tones. The air-conditioned rooms are equipped with an electric kettle, a refrigerator, and a flat-screen TV. The private bathroom comes with a bathtub, shower, washlet toilet, and free toiletries. Free luggage storage is available at the 24-hour front desk. During their stay, guests can use the gym, hot springs, saunas, and swimming pools of the "Central Wellness Club" within the hotel for an additional fee. Hikawa Shrine is a 20-minute drive from the hotel, and Saitama Stadium, a football stadium, is a 25-minute car ride away. Haneda Airport can be reached in 80 minutes by train

Couples particularly like the location — they rated it 8.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities
  • Indoor swimming pool
  • Parking on site
  • Non-smoking rooms
  • Free WiFi
  • Fitness centre
  • Facilities for disabled guests
  • 2 restaurants
  • Tea/coffee maker in all rooms
  • Bar

Property highlights

Top location: Highly rated by recent guests (8.5)

Breakfast info

Buffet

Parking available at the hotel

Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
1 extra-large double bed
2 single beds
2 single beds
or
1 sofa bed
2 single beds
or
1 sofa bed
2 single beds
or
1 sofa bed
2 single beds
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.8
Facilities
8.4
Cleanliness
8.7
Comfort
8.8
Value for money
7.6
Location
8.5
Free WiFi
8.0
High score for Saitama
Select topics to read reviews:

Guests who stayed here loved

  • Misato
    New Zealand New Zealand
    “I loved the location, close to the trains, shops and supermarkets. On the 2nd floor there is a conviniece store as well, which I found very handy. The room was clean.”
  • A
    Altantsetseg
    Mongolia Mongolia
    “It was quiet with little noise. The staff were friendly.”
  • Ulla
    Finland Finland
    “Close to Super Arena. I liked the general design of the hotel, the staff was also very professional.”

Hotel surroundings

Restaurants
2 restaurants on site

  • 日本料理 秋ヶ瀬
    • Cuisine
      Japanese
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly • Traditional
  • sereno
    • Cuisine
      Italian
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Traditional • Modern • Romantic

Facilities of The Mark Grand Hotel
Great facilities! Review score, 8.4

Most popular facilities
  • Indoor swimming pool
  • Parking on site
  • Non-smoking rooms
  • Free WiFi
  • Fitness centre
  • Facilities for disabled guests
  • 2 restaurants
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
View
  • City view
  • View
Kitchen
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Media & Technology
  • Streaming service (like Netflix)
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in the rooms and is free of charge.
Parking
Public parking is possible on site (reservation is not needed) and costs ¥1,500 per day.
  • Parking garage
  • Accessible parking
Reception services
  • Invoice provided
  • Luggage storage
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Trouser press
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Minimarket on site
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Carpeted
  • Soundproof rooms
  • Lift
  • Facilities for disabled guests
  • Pants press
  • Non-smoking rooms
  • Wake up service/Alarm clock
Accessibility
  • Emergency cord in bathroom
  • Lower bathroom sink
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
Indoor swimming pool
Additional charge
  • Open all year
  • Adult only
  • Heated pool
Wellness
  • Fitness
  • Hot tub/Jacuzzi
    Additional charge
  • Fitness centre
    Additional charge
  • Sauna
    Additional charge
Languages spoken
  • English
  • Japanese

House rules
The Mark Grand Hotel takes special requests - add in the next step!

Check-in
From 15:00 to 00:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 6 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 1 year
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBDiscoverUCUnionPay credit cardCash

The fine print
Need-to-know information for guests at this property

Please inform The Mark Grand Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

Guests under the age of 18 can only check in with a parent or official guardian.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.

FAQs about The Mark Grand Hotel

  • The prices at The Mark Grand Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, The Mark Grand Hotel is popular with guests booking family stays.

  • The Mark Grand Hotel has 2 restaurants:

    • sereno
    • 日本料理 秋ヶ瀬

  • The Mark Grand Hotel is 2.1 miles from the centre of Saitama. All distances are measured in straight lines. Actual travel distances may vary.

  • Guests staying at The Mark Grand Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 7.5).

    Breakfast option(s) include:

    • Buffet

  • Check-in at The Mark Grand Hotel is from 15:00, and check-out is until 12:00.

  • Room options at The Mark Grand Hotel include:

    • Double
    • Twin

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • The Mark Grand Hotel offers the following activities / services (charges may apply):

    • Fitness centre
    • Hot tub/Jacuzzi
    • Sauna
    • Fitness
    • Swimming Pool

  • Yes, there is a hot tub. You can find out more about this and the other facilities at The Mark Grand Hotel on this page.