Situated in Hakone, 8.7 km from Hakone-Yumoto Station, Suiun provides accommodation with a sauna, a hot spring bath and a public bath. This property offers access to a balcony, free private parking and free WiFi. The accommodation features a 24-hour front desk, a lift and luggage storage for guests. The ryokan will provide guests with air-conditioned units with a desk, a coffee machine, a fridge, a safety deposit box, a flat-screen TV, a terrace and a private bathroom with a bidet. The ryokan offers some units with garden views, and each unit includes a kettle. The units are equipped with heating facilities. The ryokan is located in a geothermal area, with a number of hot springs nearby for guests to relax in. Guests can also relax in the garden or in the shared lounge area. Fuji-Q Highland is 48 km from the ryokan, while Shuzen-ji Temple is 49 km from the property.

Couples particularly like the location — they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.3)

Free private parking available on-site

Open-air bath, ​Public Bath, ​Hot spring bath


Availability

Select dates to see this property's availability and prices

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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.7
Facilities
9.7
Cleanliness
9.7
Comfort
9.8
Value for money
8.6
Location
9.3
Free WiFi
8.5
High score for Hakone
Select topics to read reviews:

Guests who stayed here loved

  • Kara
    United Kingdom United Kingdom
    Once you get into the property it oozes luxury there is a few bar, snacks and of course access to public and private onsens.
  • Shagufta
    Canada Canada
    This place is just magical, it is a beautiful ryokan style hotel with lovely gardens and private onsens. The location is perfect as it is very close to Gora Station, mind you it is an uphill walk. Close to many restaurants and a small grocery like...
  • Mikhail
    Cyprus Cyprus
    The hotel left us with the warmest memories. We even regretted staying for just one night. The staff were incredibly welcoming, the location is great, and the bath complex with private onsens is excellent. Only positive impressions. Highly recommend!

Property surroundings

Facilities of Suiun
Great facilities! Review score, 9.7

Most popular facilities
  • Non-smoking rooms
  • Free parking
  • Hot spring bath
  • Free WiFi
  • 24-hour front desk
  • Tea/coffee maker in all rooms
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Alarm clock
Outdoors
  • Terrace
  • Balcony
  • Garden
Kitchen
  • Coffee machine
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Living Area
  • Sofa
  • Desk
Media & Technology
  • Flat-screen TV
  • Telephone
  • TV
Food & Drink
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is needed).
  • Accessible parking
Services
  • Daily housekeeping
  • Shared lounge/TV area
  • Luggage storage
  • 24-hour front desk
Reception services
  • Invoice provided
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Adult only
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Lift
  • Non-smoking rooms
Accessibility
  • Upper floors accessible by elevator
Wellness
  • Public Bath
  • Open-air bath
  • Hot spring bath
  • Massage
    Additional charge
  • Sauna
Bath/Hot spring
  • Open-air bath
Languages spoken
  • English
  • Japanese

House rules
Suiun takes special requests - add in the next step!

Check-in
From 14:00 to 18:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children older than 13 years are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBNICOSUCCash
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests must be quiet between 23:00 and 07:00.

The fine print
Need-to-know information for guests at this property

Please inform Suiun in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

This property will not accommodate hen, stag or similar parties.

Quiet hours are between 23:00:00 and 07:00:00.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about Suiun

  • Check-in at Suiun is from 14:00, and check-out is until 11:00.

  • The prices at Suiun may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Suiun offers the following activities / services (charges may apply):

    • Sauna
    • Massage
    • Open-air bath
    • Hot spring bath
    • Public Bath

  • Suiun is 3.1 miles from the centre of Hakone. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Suiun include:

    • Twin
    • Quadruple