Boasting chargeable natural hot spring baths, Kobe Bay Sheraton Hotel and Towers is a 3-minute walk from the Island Center Station and 9 km from the Rokko Cable Shita (cable car) Station. It features 5 dining options, a spa and all-year indoor pool. Air-conditioned guest rooms are fitted with a fridge, a work desk and a flat-screen TV. The en suite bathroom comes with toiletries and a bathtub. The hotel has a tennis court and a fitness centre. Guests can enjoy a massage or unwind in the sauna room. Bicycle rental is available for those who wish to explore the area. Garden Cafe offers a variety of buffet dishes. Japanese dishes can be enjoyed at Matsukaze Restaurant. Drinks and light snacks can be found at Sky 21 Lounge Bar. Hotel Kobe Bay Sheraton is a 25-minute drive from Kobe Port Tower and Nankin-Machi. It is a 45-minute drive from Kobe Airport.

Distance in property description is calculated using © OpenStreetMap

Sheraton
Hotel chain/brand

Property highlights

Top location: Highly rated by recent guests (8.1)

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Buffet

Free private parking available at the hotel

Open-air bath, ​Public Bath, ​Hot spring bath


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
and
1 sofa bed
2 single beds
and
1 sofa bed
1 large double bed
2 single beds
and
3 futon beds
2 single beds
or
1 large double bed
1 sofa bed
and
1 large double bed
1 sofa bed
and
1 large double bed
2 single beds
and
1 sofa bed
2 single beds
and
1 sofa bed
2 single beds
and
1 sofa bed
2 single beds
and
1 sofa bed
1 sofa bed
and
1 large double bed
1 sofa bed
and
1 large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.6
Facilities
8.7
Cleanliness
9.0
Comfort
8.7
Value for money
8.1
Location
8.1
Free WiFi
9.2
High score for Kobe
Select topics to read reviews:

Guests who stayed here loved

  • Maria
    Denmark Denmark
    The room was big and bed was comfortable. The onsen was so relaxing. The access to club lounge was great. Afternoon drinks with snacks overlooking central Kobe in club lounge.
  • Jingru
    China China
    Amazing facility and friendly staffs! The outdoor hot spring is definitely a plus!
  • Jose
    Spain Spain
    Un hotel de calidad y limpio. Habitaciones grandes

Hotel surroundings

Restaurants
5 restaurants on site

  • ダイニング Kobe Grill
    • Cuisine
      French • European • Grill/BBQ
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly • Traditional • Modern • Romantic
  • Garden Cafe
    • Cuisine
      Japanese • European
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly • Traditional • Modern • Romantic
  • 日本料理 松風
    • Cuisine
      Japanese
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly • Traditional • Modern • Romantic
  • 中国料理 翠亨園
    • Cuisine
      Chinese
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly • Traditional • Modern • Romantic
  • 鉄板焼 神戸グリル
    • Cuisine
      Steakhouse
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly • Traditional • Modern • Romantic

Facilities of Kobe Bay Sheraton Hotel & Towers
Great facilities! Review score, 8.7

Most popular facilities
  • Indoor swimming pool
  • Non-smoking rooms
  • Free parking
  • Free WiFi
  • Family rooms
  • Spa and wellness centre
  • Airport shuttle
  • 5 restaurants
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
View
  • City view
  • View
Outdoors
  • BBQ facilities
    Additional charge
  • Terrace
Kitchen
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Bicycle rental
  • Tennis equipment
    Additional charge
  • Darts
    Additional charge
  • Tennis court
    Additional chargeOff-site
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Radio
  • Telephone
  • Pay-per-view channels
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Minibar
Internet
WiFi is available in the rooms and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Electric vehicle charging station
Reception services
  • Concierge service
  • Luggage storage
  • Currency exchange
  • 24-hour front desk
Entertainment and family services
  • Indoor play area
Cleaning services
  • Daily housekeeping
  • Trouser press
  • Ironing service
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Security alarm
  • Key card access
  • Safety deposit box
General
  • Minimarket on site
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Heating
  • Soundproofing
  • Chapel/shrine
  • Soundproof rooms
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
Accessibility
  • Upper floors accessible by elevator
Indoor swimming pool
Additional charge
  • Open all year
  • All ages welcome
  • Heated pool
  • Pool/beach towels
Wellness
  • Fitness/spa locker rooms
  • Fitness
  • Massage chair
  • Full body massage
  • Hand massage
  • Head massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa lounge/relaxation area
  • Spa facilities
  • Body treatments
  • Hair styling
  • Hair colouring
  • Hair cut
  • Pedicure
  • Manicure
  • Hair treatments
  • Make up services
  • Facial treatments
  • Beauty Services
  • Public Bath
  • Open-air bath
  • Hot spring bath
  • Hot tub/Jacuzzi
    Additional charge
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Sauna
Languages spoken
  • English
  • Japanese

House rules
Kobe Bay Sheraton Hotel & Towers takes special requests - add in the next step!

Check-in
From 15:00
Check-out
From 06:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCBOther Cash is not accepted

The fine print
Need-to-know information for guests at this property

Please note that guests with a tattoo may not be permitted to use the hotel’s pools or other facilities where the tattoo might be visible to other guests.

Wi-Fi connection may be weaker in some rooms/areas. The hotel cannot guarantee the safety of the network. Please contact the hotel for more information.

When booking 8 rooms or more, different policies and additional supplements may apply. Please contact the property directly for more details.

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travellers, during dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be cancelled on arrival.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

FAQs about Kobe Bay Sheraton Hotel & Towers

  • Yes, Kobe Bay Sheraton Hotel & Towers is popular with guests booking family stays.

  • Room options at Kobe Bay Sheraton Hotel & Towers include:

    • Twin
    • Double
    • Family
    • Triple
    • Suite
    • Quadruple
    • Single

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Kobe Bay Sheraton Hotel & Towers on this page.

  • Check-in at Kobe Bay Sheraton Hotel & Towers is from 15:00, and check-out is until 12:00.

  • Guests staying at Kobe Bay Sheraton Hotel & Towers can enjoy a highly-rated breakfast during their stay (guest review score: 9.2).

    Breakfast option(s) include:

    • Buffet

  • Kobe Bay Sheraton Hotel & Towers is 3.7 miles from the centre of Kobe. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Kobe Bay Sheraton Hotel & Towers may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Kobe Bay Sheraton Hotel & Towers offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Tennis court
    • Darts
    • Open-air bath
    • Fitness/spa locker rooms
    • Bicycle rental
    • Public Bath
    • Swimming Pool
    • Hot spring bath
    • Tennis equipment
    • Beauty Services
    • Facial treatments
    • Make up services
    • Hair treatments
    • Manicure
    • Pedicure
    • Hair cut
    • Hair colouring
    • Hair styling
    • Body treatments
    • Spa facilities
    • Spa lounge/relaxation area
    • Back massage
    • Neck massage
    • Foot massage
    • Head massage
    • Hand massage
    • Full body massage
    • Massage chair
    • Fitness

  • Kobe Bay Sheraton Hotel & Towers has 5 restaurants:

    • ダイニング Kobe Grill
    • Garden Cafe
    • 日本料理 松風
    • 鉄板焼 神戸グリル
    • 中国料理 翠亨園