Located in Kumamoto, within a 18-minute walk of Kumamoto Castle and 1.6 miles of Hosokawa Residence Gyobutei, Candeo Hotels Kumamoto Shinshigai has free WiFi throughout the property. This 4-star hotel provides a spa experience, with its sauna and hot tub. Suizenji Park is 2.5 miles from the hotel and Egao Kenko Stadium Kumamoto is 7.3 miles away. All guest rooms at the hotel are equipped with a seating area. Every room has air conditioning and a flat-screen TV, and certain units at Candeo Hotels Kumamoto Shinshigai have a safety deposit box. At the accommodation rooms include bed linen and towels. A buffet breakfast is available daily at Candeo Hotels Kumamoto Shinshigai. Languages spoken at the reception include English, Japanese, Korean and Chinese, and guests are invited to request guidance on the area when needed. Popular points of interest near the hotel include Contemporary Art Museum Kumamoto, Former Residence of Natsume Soseki and Kumamoto City Museum. Kumamoto Airport is 9.3 miles away.

Couples in particular like the location – they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Candeo Hotels
Hotel chain/brand

Property highlights

Located in the best-rated area in Kumamoto, this hotel has an excellent location score of 8.9

Breakfast Info

Buffet

Open-air bath, ​Public Bath


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 full bed
2 twin beds
1 king bed
2 twin beds
and
1 sofa bed
1 full bed
2 twin beds
3 twin beds
and
1 sofa bed
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Guest reviews

Categories:

Staff
8.8
Facilities
9.1
Cleanliness
9.2
Comfort
9.2
Value for money
8.5
Location
8.9
Free Wifi
9.0
High score for Kumamoto
Select topics to read reviews:

Guests who stayed here loved

  • Jonathan
    Indonesia Indonesia
    Everything exceeds my expectations! The room was much more spacious than I expected. Bed was so soft & comfortable, I instantly fell asleep. Wi-Fi was great & able to play online games with no connection problem. The Sky Spa has really good...
  • Chu-an
    Taiwan Taiwan
    The location and breakfast are very good. The space of the room is bigger than I've ever stayed in Japan.
  • Leticia
    Brazil Brazil
    The room was nice, the bed was very comfortable. Breakfast options are plentiful and the view of Kumamoto Castle outside the window added to the overall experience.
  • Yoko
    United States of America United States of America
    The room is very clean and has everything for staying couple days. The location is perfect, everything is so close by.
  • Laura
    Germany Germany
    The Sky Spa with fantastic view and great facilities including outdoor spa and sauna. Room was spacious, comfortable and very efficiently equipped. Parking was available at very reasonable rates and close by. The breakfast was very good,...
  • Fannie
    China China
    Stunning rooftop pool and view, if that's what you want, this one can do. Nice breakfast, but a bit crowded. I had my favorite cold dish with fish on day one, but no more for day two. I guess you need to be there earlier. Walking distance to the...
  • Ilikemylife
    Singapore Singapore
    Really like the indoor and outdoor onsen. Nice and clean. Parking was easy and fairly cheap. Location of the hotel was excellent. Good place overall.
  • Yoko
    United States of America United States of America
    The breakfast has a lot of food including the local food and the location was wonderful. It is close to most of the tourism spots easy to walk from the hote.
  • Sharon
    Japan Japan
    Location was very convenient. The staff, the amenities, the food and the spa were perfect.
  • Alison
    Switzerland Switzerland
    Excellent value for money. Spacious room. Beautiful spa.

Hotel area info

Amenities of Candeo Hotels Kumamoto Shinshigai
Great facilities! Review score, 9.1

Most popular amenities
  • Non-smoking rooms
  • Free Wifi
  • Facilities for disabled guests
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Bathtub or shower
  • Slippers
  • Toilet
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Linens
Kitchen
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Living Area
  • Sitting area
Media & Technology
  • Streaming service (like Netflix)
  • Flat-screen TV
  • TV
Food & Drink
  • Kid-friendly buffet
Internet
Wifi is available in all areas and is free of charge.
Parking
No parking available.
Services
  • Daily housekeeping
    Additional charge
  • Suit press
  • Baggage storage
  • Laundry
    Additional charge
  • 24-hour front desk
Front Desk Services
  • Invoice provided
Safety & security
  • Key card access
  • Safe
General
  • Air conditioning
  • Heating
  • Soundproof rooms
  • Elevator
  • Facilities for disabled guests
  • Non-smoking rooms
Accessibility
  • Auditory guidance
  • Bathroom emergency cord
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
Spa
  • Public Bath
  • Open-air bath
  • Hot tub/Jacuzzi
  • Sauna
Languages Spoken
  • English
  • Japanese
  • Korean
  • Chinese

House rules
Candeo Hotels Kumamoto Shinshigai takes special requests – add in the next step!

Check-in
From 3:00 PM to 12:00 AM
Check-out
Available 24 hours
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardJCBUnionPay credit cardCash

FAQs about Candeo Hotels Kumamoto Shinshigai

  • The prices at Candeo Hotels Kumamoto Shinshigai may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Candeo Hotels Kumamoto Shinshigai is 1.9 miles from the center of Kumamoto. All distances are measured in straight lines. Actual travel distances may vary.

  • Guests staying at Candeo Hotels Kumamoto Shinshigai can enjoy a highly-rated breakfast during their stay (guest review score: 8.4).

    Breakfast option(s) include:

    • Buffet

  • Check-in at Candeo Hotels Kumamoto Shinshigai is from 3:00 PM, and check-out is until 11:00 AM.

  • Candeo Hotels Kumamoto Shinshigai offers the following activities/services (charges may apply):

    • Hot tub/Jacuzzi
    • Sauna
    • Open-air bath
    • Public Bath

  • Room options at Candeo Hotels Kumamoto Shinshigai include:

    • Double
    • Twin
    • Triple
    • Quad

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Candeo Hotels Kumamoto Shinshigai on this page.