Offering an outdoor pool and hot spring baths, Hotel Shikanoyu is nestled among the rich nature in Jozankei. Featuring a historic charm, the hotel comes with free WiFi access at the lobby and an on-site restaurant serving various meals. All rooms come with a seating area, a TV and air conditioning. The private bathroom has a bathtub and free toiletries. The Shikanoyu Hotel offers a 24-hour front desk, luggage/ski storage and a gift shop. The public bathing area features an open-air hot spring bath, a steam sauna and hot tubs. Guests can also enjoy massages or table tennis on site. The hotel is a 50-minute drive from downtown Sapporo, and free pick-up shuttles are available from NHK Sapporo Branch building. Shin Chitose Airport is a 90-minute drive away. Guests can enjoy seasonal Japanese dinner prepared with fresh ingredients from Hokkaido, which is served either at the restaurant, in a private dining room or in the guest room depending on the rate type and availability. The breakfast buffet includes Japanese and Western dishes.

Couples particularly like the location — they rated it 8.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.1)

Free private parking available on-site

Open-air bath, ​Public Bath, ​Hot spring bath


Availability

Select dates to see this property's availability and prices

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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.4
Facilities
7.7
Cleanliness
8.0
Comfort
8.0
Value for money
7.5
Location
8.1
Free WiFi
7.5
Select topics to read reviews:

See what guests loved the most:

  • Haolybert
    France France
    Even though a tad expansive, the staff was just marvellous to provide the best (I guess you’re paying for that) Yukatas are available for the guests, so cool for foreigners to wear them The onsen is great also Lastly we got a wonderful gift to our...
  • Chee
    Malaysia Malaysia
    Booked a room with 4 beds and a tatami for 2. Spacious room, nice buffet dinner and breakfast. Onsen facility is good. Free shuttle bus must be booked 2-3 months a head as always fully booked. Easy to take public bus (790Y) from JR Sapporo but the...
  • Zherwin
    Philippines Philippines
    The buffet spread for both dinner and breakfast were excellent. They have noodle/ramen station, sashimi, curry, salad, dessert station. They also have variety of soda and other drinks. Beer and other alcoholic drinks are charged separately but...

Managed by 株式会社ホテル鹿の湯

Company review score: 8.4Based on 137 reviews from 1 property
1 managed property

Property information

The Japanese Spirit That We Continue to Protect "Hotel Shikanoyu" is located in the heart of the hot spring district and has continued to protect the development of Jozankei since its inception. The tradition of Japan and the culture of the northland lives in the Japanese architecture that symbolizes Jozankei. The harmony between calmness and brilliance is also part of the spirit of "hospitality" that we continue to protect.

Neighbourhood information

Seasonal travel enjoyed with all of the senses. Jozankei, which has been recognized as a national park, is a treasure trove of untouched nature formed by steep mountains and rivers and magnificent landscapes that can only be seen in Hokkaido. In addition, the various experiences and dramatic events that utilize these blessings of nature charm visitors.

Languages spoken

English,Japanese

Property surroundings

Restaurants
1 restaurant on site

  • 華宴
    • Cuisine
      Japanese • Local
    • Ambiance
      Traditional

Facilities of Hotel Shikanoyu

Most popular facilities
  • Free parking
  • Free WiFi
  • Restaurant
Bathroom
  • Toilet paper
  • Towels
  • Slippers
  • Toilet
  • Free toiletries
  • Hairdryer
Bedroom
  • Linen
  • Wardrobe or closet
Kitchen
  • Electric kettle
  • Refrigerator
Room Amenities
  • Tatami (traditional Japanese flooring)
Activities
  • Bicycle rental
    Additional charge
  • Nightclub/DJ
    Additional charge
  • Canoeing
    Additional chargeOff-site
  • Karaoke
    Additional charge
  • Table tennis
  • Games room
  • Skiing
    Off-site
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
Food & Drink
  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Special diet menus (on request)
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Accessible parking
Reception services
  • Luggage storage
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Trouser press
Business facilities
  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
  • Shared lounge/TV area
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Heating
  • Lift
Accessibility
  • Upper floors accessible by elevator
Wellness
  • Massage chair
  • Full body massage
  • Public Bath
  • Open-air bath
  • Hot spring bath
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
Languages spoken
  • English
  • Japanese

House rules

Hotel Shikanoyu takes special requests - add in the next step!

Check-in

From 15:00 to 19:30

Check-out

From 07:00 to 10:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 3 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction

There is no age requirement for check-in

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Mastercard Visa UnionPay credit card UC NICOS JCB Diners Club American Express Cash Hotel Shikanoyu accepts these cards and reserves the right to temporarily hold an amount prior to arrival.


Quiet hours

Guests must be quiet between 21:00 and 07:00.

Pets

Pets are not allowed.

The fine print
Need-to-know information for guests at this property

Guests must check in by 19:30 to eat dinner at the property. Guests who check in after this time may not be served dinner, and no refund will be given. Please also note that guests without a dinner-inclusive plan cannot eat dinner at the restaurant.

Children’s dinner menu is available upon request. Reservations must be made 7 days prior to the check-in date.

To use the property's free shuttle from NHK Sapporo Branch, please make a reservation at least 1 day in advance (subject to availability). The shuttle departs at 15:00.

The shuttle from the property to Sapporo departs at 10:00.

When booking 5 or more rooms, please note that the following conditions apply:

- A non-refundable deposit is obliged 30 days prior to your day of arrival. If you have booked within 30 days of arrival, the deposit will be charged after you book.

- Your booking will be cancelled if the deposit cannot be processed.

- Your booking will also be cancelled if the property is unable to contact you prior to your stay.

- Different cancellation policies are applied

- Different conditions and additional supplements may apply depending on the day of your stay and number of guests. Please contact the property directly for more details.

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

Quiet hours are between 21:00:00 and 07:00:00.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

FAQs about Hotel Shikanoyu

  • The prices at Hotel Shikanoyu may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Hotel Shikanoyu on this page.

  • Room options at Hotel Shikanoyu include:

    • Quadruple
    • Twin
    • Family

  • Hotel Shikanoyu offers the following activities / services (charges may apply):

    • Hot tub/Jacuzzi
    • Massage
    • Skiing
    • Games room
    • Table tennis
    • Canoeing
    • Karaoke
    • Massage chair
    • Hot spring bath
    • Bicycle rental
    • Open-air bath
    • Nightclub/DJ
    • Public Bath
    • Full body massage

  • Hotel Shikanoyu has 1 restaurant:

    • 華宴

  • Check-in at Hotel Shikanoyu is from 15:00, and check-out is until 10:00.

  • Hotel Shikanoyu is 650 yards from the centre of Jozankei. All distances are measured in straight lines. Actual travel distances may vary.