Featuring 3-star accommodation, JR-EAST Hotel Mets Niigata is situated in Niigata, 100 metres from Niigata Station and 3.6 km from Niigata Prefectural Civic Centre. Among the facilities of this property are a restaurant, a shared lounge and a 24-hour front desk, along with free WiFi. Yahiko Shrine is 39 km from the hotel. All rooms are fitted with air conditioning, a flat-screen TV with satellite channels, a fridge, a kettle, a shower, free toiletries and a desk. The rooms come with a private bathroom with a bath, a hairdryer and slippers. At the hotel every room is equipped with bed linen and towels. Toki Messe is 3.6 km from JR-EAST Hotel Mets Niigata, while Suntopia World is 32 km from the property. The nearest airport is Niigata Airport, 11 km from the accommodation.

Couples particularly like the location — they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.7)

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.7
Facilities
8.5
Cleanliness
8.8
Comfort
8.8
Value for money
7.8
Location
8.7
Free WiFi
8.9
High score for Niigata
Select topics to read reviews:

See what guests loved the most:

  • Neill
    Australia Australia
    Location right next to the main railway station. Comfortable bed. Ice machines Room size ok. Staff spoke English.
  • Chek
    Singapore Singapore
    Convenient. Near train station. Alot of amenities. Clean n functionable
  • Yoshi
    United States United States
    We always stay at this JR hotel when we are in Niigata. It is very easy to find from the train station and is very close to several shops we enjoy going to. Our room was very spacious - very easy to relax in and wind down after a day of...

Hotel surroundings

Facilities of JR-EAST Hotel Mets Niigata
Great facilities! Review score, 8.5

Most popular facilities
  • Non-smoking rooms
  • Parking
  • Free WiFi
  • Facilities for disabled guests
Bathroom
  • Toilet paper
  • Towels
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
Kitchen
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
Living Area
  • Seating Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
Internet
WiFi is available in the rooms and is free of charge.
Parking
Public parking is possible at a location nearby (reservation is not needed) and costs ¥1,000 per day.
    Services
    • Daily housekeeping
    • Shared lounge/TV area
    • Vending machine (drinks)
    • Luggage storage
    • Laundry
      Additional charge
    • 24-hour front desk
    • Meeting/banquet facilities
      Additional charge
    General
    • Designated smoking area
    • Air conditioning
    • Heating
    • Carpeted
    • Lift
    • Facilities for disabled guests
    • Pants press
    • Non-smoking rooms
    Accessibility
    • Upper floors accessible by elevator
    Languages spoken
    • Japanese

    House rules

    JR-EAST Hotel Mets Niigata takes special requests - add in the next step!

    Check-in

    From 15:00 to 00:00

    Check-out

    Until 11:00

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Children and beds

    Child policies

    Children of any age are welcome.

    Children 18 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    Cots and extra beds are not available at this property.

    No age restriction

    There is no age requirement for check-in

    Pets

    Pets are not allowed.

    Maestro Mastercard Visa UC JCB Diners Club American Express Cash JR-EAST Hotel Mets Niigata accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Need-to-know information for guests at this property

    Please inform JR-EAST Hotel Mets Niigata in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

    In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

    Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

    Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.

    It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.

    FAQs about JR-EAST Hotel Mets Niigata

    • Check-in at JR-EAST Hotel Mets Niigata is from 15:00, and check-out is until 11:00.

    • JR-EAST Hotel Mets Niigata is 1.3 miles from the centre of Niigata. All distances are measured in straight lines. Actual travel distances may vary.

    • JR-EAST Hotel Mets Niigata offers the following activities / services (charges may apply):

      • The prices at JR-EAST Hotel Mets Niigata may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

      • Room options at JR-EAST Hotel Mets Niigata include:

        • Single
        • Double
        • Twin