Hakone Yuyado Zen in Hakone provides adults-only accommodation with an open-air bath, a garden and a terrace. There is an on-site restaurant, plus free private parking and free WiFi are available. The accommodation provides free shuttle service, full-day security and luggage storage for guests. The ryokan will provide guests with air-conditioned units offering a desk, a coffee machine, a fridge, a safety deposit box, a flat-screen TV and a private bathroom with a bidet. The units are equipped with a kettle, while certain rooms here will provide you with a balcony and others also provide guests with mountain views. At the ryokan, the units include bed linen and towels. There is a coffee shop, bar and lounge. The ryokan is located in a geothermal area, with a number of hot springs nearby for guests to relax in. Sightseeing tours are available in the area. Hakone-Yumoto Station is 16 km from the ryokan, while Fuji-Q Highland is 46 km away.

Couples particularly like the location — they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.6)

Free private parking available on-site

Open-air bath, ​Hot spring bath


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
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Guest reviews

Categories:

Staff
9.7
Facilities
9.5
Cleanliness
9.7
Comfort
9.8
Value for money
8.8
Location
8.6
Free WiFi
9.0
High score for Hakone
Select topics to read reviews:

Guests who stayed here loved

  • Len
    Australia Australia
    The breakfast and dinner were fantastic but too much food. The menu was a great experience to Japanese food and culture. The staff were extremely friendly and helpful.
  • Ben
    United Kingdom United Kingdom
    I’ll struggle to put into words how wonderful this place is and the staff were unbelievably lovely. What a beautiful place to stay, food was incredible (and huge amounts so bring your appetite!) rooms were excellent, private onsen brilliant (and...
  • Henrik
    Denmark Denmark
    You feel very welcome and the staff is very polite.
  • Sandra
    Singapore Singapore
    It’s very serene and tranquil as it is hidden in the middle of the hill. Just perfect for some urban escapee like us. The condition of the facility is very well maintained and the staffs’ quality of service and attentiveness is just marvellous....
  • Wai
    Canada Canada
    Large and clean building (rooms, shared areas etc) Amazing staff and service. Photos shown on sites are same in person, no surprises in a good way.
  • S
    Samantha
    Canada Canada
    Our stay in Hakone was a major highlight of our trip. I wish we had stayed two nights instead, we will definitely do that next time! The private onsen was so relaxing after a long week of walking, it was a perfect break for the middle of our trip....
  • Franklin
    Canada Canada
    The staff were very kind and helpful and everyone tried their best to ensure we were taken care of. Our room was beautiful and even though it was a rainy day the first night and we couldn't see Mt.Fuji, we woke up early and were able to see it...
  • Sin
    Hong Kong Hong Kong
    The overall experience was superb, staff were very friendly, the facilities in my room were great. The food blew me away and the ambiance was great.
  • Andrew
    United Kingdom United Kingdom
    Superb food, staff very attentive & helpful - great ‘on demand’ taxi service to/from bus or ropeway stop.
  • Conrad
    United States United States
    Most relaxing atmosphere we have ever experienced. Food was amazing.

Property surroundings

Restaurants
2 restaurants on site

  • 御食事処 然
    • Cuisine
      Japanese • Asian
    • Open for
      Breakfast • Dinner
    • Ambiance
      Modern
  • レストラン #2

    No additional info available

Facilities of Hakone Yuyado Zen
Great facilities! Review score, 9.5

Most popular facilities
  • Non-smoking rooms
  • Free parking
  • Hot spring bath
  • Free WiFi
  • 2 restaurants
  • Room service
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Sun terrace
  • Private pool
  • Terrace
  • Garden
Kitchen
  • Coffee machine
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • CD player
  • Radio
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Bar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in the rooms and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Valet parking
Reception services
  • Concierge service
  • Luggage storage
  • Tour desk
Cleaning services
  • Daily housekeeping
Business facilities
  • Fax/photocopying
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
  • Adult only
  • Shared lounge/TV area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Carpeted
  • Non-smoking rooms
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Upper floors accessible by stairs only
Wellness
  • Open-air bath
  • Hot spring bath
  • Massage
    Additional charge
Languages spoken
  • English
  • Japanese

House rules
Hakone Yuyado Zen takes special requests - add in the next step!

Check-in
From 15:00 to 18:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
From 09:00 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Curfew
Entry to the property will be closed between the hours of 22:00 and 06:00
Children and beds

Child policies

Children older than 12 years are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardJCBUnionPay credit cardCash
Smoking
Smoking is not allowed.

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Hakone Yuyado Zen

  • Room options at Hakone Yuyado Zen include:

    • Twin
    • Double

  • Hakone Yuyado Zen is 5.6 miles from the centre of Hakone. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Hakone Yuyado Zen may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Hakone Yuyado Zen offers the following activities / services (charges may apply):

    • Massage
    • Hot spring bath
    • Open-air bath

  • Check-in at Hakone Yuyado Zen is from 15:00, and check-out is until 11:00.

  • Hakone Yuyado Zen has 2 restaurants:

    • 御食事処 然
    • レストラン #2