The hotel grounds were excellent. We never left the compound for two days while we relaxed on our private deck with our own onsen and garden. The room was spacious and traditional. The kaiseki set menu food was awesome. There was an English speaking staff assigned to attend us and she did an excellent job, as did her colleagues, of making us welcome. Even though we were reluctant to leave our sanctuary we did reserve time in a private onsen facing the forest and really enjoyed it. Lovely time out in the gardens enjoying the sunshine in our yukata. Best hotel experience on our trip.

Greg Canada

A lovely inn tucked up against the hill in a nice part of Toi. A bit worn at the seams, but clean and a very nice onsen.

Robert Japan

This was great. We had a nice room, the public and private bath was nice. Everything was clean. Staff was very friendly and helpful. The tried very hard to help us and we could only speak Japanese with the Translate app. It worked out very well.

Ronny United States of America

The service was excellent, and the food was great. I like the onsen. It’s private outdoor onsen is very comfortable. At night, you could see the stars while bathing. The room is spacious. Great experience, the only disadvantage is it’s price…

Duo China

we stay one night in this hotel ,they upgraded our room for free! sea view is available from our room. we can enjoy the hot spring from bathtub in our room . One of the best Onsen hotel I have been.next time will try their kaiseki dinner too. Close to Toi Gold mint, and ferry to shimizu port.

Wing United Kingdom

The staffs where professioned, and the room was superb!! No words can describe, the onsen and bed was so so comfortable. The location of this place might be too convenient but as a place for leisure, me and my friend were happy that this place wasn’t too commercialized. Highly recommend:):):)

Valerie China

Glad I read reviews after booking as they made me worried but it was actually a great place. It's an old school Japansese ryokan, yes it could do with some renovations but it wasn't smelly or dirty and I found the setup pleasant and enjoyable. We had the room with a spa on the patio which was amazing, food was really good though it is very Japanese so can be a bit much for those not used to it. Staff were very friendly and warm we really appreciated the service and kindness. Multiple onsens both private and public, nice outdoor rock baths very relaxing and quiet. In short if you like a classic, warm and comfy Japanese style ryokan then don't hesitate to book it's a lovely place.

Michael Australia

The staff was really gentle and especially Sumi(her english was perfect). An amazing experience that everyone has to try. It will for sure remain to our memory. The food was good quality and a lot of quantity. The onsen was something magical. Hope to come back soon. Thank you for everything!

Manuele Italy

The room is actually a suit comprise of living area, dining area and bedroom. There is a large veranda facing a garden. Sumptuous dinner and breakfast were served in our dining room. We had seafood dinner and the food quality was exceptional.The whole experience was homely.

Stephen Hong Kong

Food - evening meal and breakfast were excellent. The suite was spacious - much bigger than I had expected. The private outdoor bath was very good as was the little courtyard it was in. I was also surprised that the room was 'barrier free'.

Steven Japan