A 5-minute walk from lake Toya, Hotel Grand Toya offers Japanese-style rooms with free Wi-Fi. Indoor and outdoor hot spring baths are available at the property. Each room comes with of tatami-mat (woven straw) flooring, futon bedding and views of Toya Lake. A flat-screen TV, refrigerator and safe are included. Each room has a private toilet, while bathroom is shared by guests. Hotel Grand Toya also has a vending machine, gift shop and provides private parking for free. Japanese dishes are served for guests with a meal-inclusive plan at the property. JR Toya Station is a 10-minute drive away. It takes 30 minutes by car to reach Rusutsu Ski Resort.

Couples particularly like the location — they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.8)

Breakfast info

Asian

Free private parking available on-site

Open-air bath, ​Public Bath, ​Hot spring bath


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
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Guest reviews

Categories:

Staff
8.4
Facilities
6.9
Cleanliness
7.5
Comfort
7.7
Value for money
7.6
Location
8.8
Free WiFi
8.2
Low score for Lake Toya
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Property surroundings

Facilities of Hotel Grand Toya

Most popular facilities
  • Free parking
  • Non-smoking rooms
  • Free WiFi
  • Family rooms
  • Spa and wellness centre
  • Breakfast
Bathroom
  • Toilet
Kitchen
  • Refrigerator
Activities
  • Badminton equipment
  • Horse riding
    Additional chargeOff-site
  • Canoeing
    Additional chargeOff-site
Media & Technology
  • Flat-screen TV
  • Telephone
Food & Drink
  • Kid meals
    Additional charge
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
    Services
    • Vending machine (drinks)
    • Luggage storage
    • Wake-up service
    • Fax/photocopying
    • 24-hour front desk
    Safety & security
    • Safety deposit box
    General
    • Air conditioning
    • Heating
    • Lift
    • Family rooms
    • Non-smoking rooms
    Wellness
    • Public Bath
    • Open-air bath
    • Hot spring bath
    • Massage
    • Spa and wellness centre
    Languages spoken
    • English
    • Japanese

    House rules

    Hotel Grand Toya takes special requests - add in the next step!

    Check-in

    From 14:00 to 19:00

    Guests are required to show a photo identification and credit card upon check-in

    Check-out

    From 07:30 to 10:00

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Children and beds

    Child policies

    Children of any age are welcome.

    Children 7 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    0 - 6 years
    Extra bed upon request
    ¥2,200 per child, per night
    7+ years
    Extra bed upon request
    100% per person, per night

    Prices for extra beds are not included in the total price, and will have to be paid for separately during your stay.

    The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.

    There are no cots available at this property.

    All extra beds are subject to availability.

    No age restriction

    There is no age requirement for check-in

    Mastercard Visa UnionPay credit card UC JCB American Express Cash Hotel Grand Toya accepts these cards and reserves the right to temporarily hold an amount prior to arrival.


    Pets

    Pets are not allowed.

    The fine print
    Need-to-know information for guests at this property

    Please note that all children from 2 to 6 years can stay using existing beds at an extra charge. Please see Children and extra beds policy.

    This hotel only accepts Visa, JCB, American Express and MasterCard to guarantee a booking. Union Pay cards can still be used to pay at the property.

    Guests with a dinner-inclusive plan must be at the property restaurant by 19:30 to eat dinner at the property. Guests who arrive at a later time may not be served dinner, and no refund will be given.

    Rates differ according to the number of guests. Please make sure to book with the correct number of guests.

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform Hotel Grand Toya in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

    In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

    In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

    FAQs about Hotel Grand Toya

    • Hotel Grand Toya offers the following activities / services (charges may apply):

      • Spa and wellness centre
      • Massage
      • Canoeing
      • Horse riding
      • Open-air bath
      • Hot spring bath
      • Public Bath
      • Badminton equipment

    • Guests staying at Hotel Grand Toya can enjoy a highly-rated breakfast during their stay (guest review score: 6.9).

      Breakfast option(s) include:

      • Asian

    • Hotel Grand Toya is 150 yards from the centre of Lake Toya. All distances are measured in straight lines. Actual travel distances may vary.

    • Room options at Hotel Grand Toya include:

      • Quadruple
      • Twin

    • Check-in at Hotel Grand Toya is from 14:00, and check-out is until 10:00.

    • The prices at Hotel Grand Toya may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.