Overlooking the Bay of Naples, Hotel Excelsior features a terrace and a rooftop restaurant. Set 984 feet from Castel dell'Ovo, it offers air-conditioned rooms and free WiFi throughout. With an elegant décor, all rooms come with a flat-screen TV and a kettle. The bathroom includes bathrobes and free toiletries. Some rooms have a sea view. A continental buffet breakfast is available daily and includes homemade pastries, fresh local products, bacon and eggs, cold cuts and fresh fruit. Guests can also enjoy Mediterranean and international cuisine at Ristorante La Terrazza. Among the other facilities there are a fitness center, an on-site bar and conference facilities. Piazza del Plebiscito is a 10-minute walk from the hotel, while Maschio Angioino is 0.6 mi away. Napoli International Airport is 9.9 mi from the property.

Couples in particular like the location – they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Eurostars Hotels
Hotel chain/brand
Eurostars Hotels

Property highlights

Located in the best-rated area in Naples, this hotel has an excellent location score of 9.7

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Italian

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 twin bed
and
1 queen bed
or
3 twin beds
1 king bed
and
1 queen bed
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
8.9
Facilities
8.6
Cleanliness
9.0
Comfort
9.1
Value for money
8.1
Location
9.7
Free Wifi
8.1
Select topics to read reviews:

See what guests loved the most:

  • Douglas
    United States of America United States of America
    Great hotel. Stunning views from the rooftop. Very nice staff, Francesca especially. The hotel breakfast was very good. I had a great time in this hotel and in Napoli overall. I love that it is right next to the water, near good restaurants...
  • Jane
    United States of America United States of America
    Everything! Our son just happened to stubble on this hotel for our last night in Italy after his brothers wedding on Amalfi Coast! Absolutely incredible in everyway! It was the first time in 10 days I had really lush fluffy pillows and we stayed...
  • Irmi
    United States of America United States of America
    Location was excellent near the piers and many restaurants.

Hotel area info

Amenities of Eurostars Hotel Excelsior
Great facilities! Review score, 8.6

Most popular amenities
  • Free Wifi
  • Non-smoking rooms
  • Fitness center
  • 24-hour front desk
  • Facilities for disabled guests
  • Terrace
  • Room service
  • Elevator
  • Bar
Outdoors
  • Sun deck
  • Terrace
Activities
  • Bicycle rental
    Additional charge
Food & Drink
  • Wine/Champagne
    Additional charge
  • Bar
Internet
Wifi is available in all areas and is free of charge.
Parking
No parking available.
Front Desk Services
  • Concierge
  • Baggage storage
  • Tour desk
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Safe
General
  • Shared lounge/TV area
  • Air conditioning
  • Heating
  • Elevator
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Wheelchair accessible
Spa
  • Hot tub/Jacuzzi
  • Fitness center
Languages Spoken
  • German
  • English
  • Spanish
  • French
  • Italian
  • Russian

House rules

Eurostars Hotel Excelsior takes special requests – add in the next step!

Check-in

From 2:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

From 11:30 AM to 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Groups

When booking more than 3 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa CartaSi JCB Diners Club American Express Cash Eurostars Hotel Excelsior accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

FAQs about Eurostars Hotel Excelsior

  • Check-in at Eurostars Hotel Excelsior is from 2:00 PM, and check-out is until 12:00 PM.

  • Eurostars Hotel Excelsior offers the following activities/services (charges may apply):

    • Fitness center
    • Hot tub/Jacuzzi
    • Bicycle rental

  • The prices at Eurostars Hotel Excelsior may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Eurostars Hotel Excelsior is 0.9 miles from the center of Naples. All distances are measured in straight lines. Actual travel distances may vary.

  • Guests staying at Eurostars Hotel Excelsior can enjoy a highly-rated breakfast during their stay (guest review score: 8.4).

    Breakfast option(s) include:

    • Continental
    • Italian

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Eurostars Hotel Excelsior on this page.

  • Room options at Eurostars Hotel Excelsior include:

    • Single
    • Double
    • Suite
    • Triple
    • Family