Located in Ooty, within 2.9 km of Ooty Lake and 600 metres of Ooty Bus Station, West Downs - The Heritage Resort provides accommodation with a garden and free WiFi throughout the property as well as free private parking for guests who drive. This 4-star resort offers a concierge service and valet parking. The accommodation offers room service, a 24-hour front desk and currency exchange for guests. Guest rooms are equipped with a flat-screen TV with satellite channels, fridge, a kettle, a shower, free toiletries and a desk. Each room includes a safety deposit box and selected rooms are fitted with garden views. All units include a private bathroom, a hairdryer and bed linen. At the resort you will find a restaurant serving American, Indian and Asian cuisine. Vegetarian, halal and gluten-free options can also be requested. The area is popular for cycling, and car hire is available at West Downs - The Heritage Resort. Ooty Railway Station is 500 metres from the accommodation, while Ooty Rose Garden is 2.5 km away. The nearest airport is Coimbatore International, 97 km from West Downs - The Heritage Resort, and the property offers a paid airport shuttle service.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Want a great night's sleep? This property was highly rated for its very comfy beds.

Free private parking available on-site

Activities:

Golf course (within 3 km)

Fishing

Cycling


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 large double bed
1 extra-large double bed
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Guest reviews

Categories:

Staff
7.4
Facilities
6.0
Cleanliness
7.1
Comfort
7.2
Value for money
5.5
Location
7.7
Low score for Ooty
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Property surroundings

Restaurants
2 restaurants on site

  • Commonwealth Cafe
    • Cuisine
      American • Indian • Asian
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly
    • Dietary options
      Halal • Vegetarian • Gluten-free
  • Ibn Battuta Cuisine Restaurant
    • Cuisine
      Indian • Asian
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly
    • Dietary options
      Halal • Vegetarian

Resort facilities of West Downs - The Heritage Resort

Most popular facilities
  • Family rooms
  • Free WiFi
  • 2 restaurants
  • Airport shuttle
  • Room service
  • Non-smoking rooms
  • BBQ facilities
  • Tea/coffee maker in all rooms
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
View
  • View
Outdoors
  • Outdoor fireplace
  • BBQ facilities
    Additional charge
  • Garden
Kitchen
  • Dining table
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Evening entertainment
  • Horse riding
    Additional chargeOff-site
  • Cycling
    Off-site
  • Fishing
    Additional chargeOff-site
  • Golf course (within 3 km)
    Additional charge
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Breakfast in the room
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Reception services
  • Lockers
  • Private check-in/check-out
  • Concierge service
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Child safety socket covers
Cleaning services
  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Minimarket on site
  • Designated smoking area
  • Wake-up service
  • Hardwood or parquet floors
  • Car hire
  • Packed lunches
  • Carpeted
  • Soundproof rooms
  • Family rooms
  • Ironing facilities
  • Pants press
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
Accessibility
  • Entire unit located on ground floor
Languages spoken
  • English
  • Hindi
  • Tamil

Property practice

This property has told us they implemented a practice in one of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

West Downs - The Heritage Resort takes special requests - add in the next step!

Check-in

From 12:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 10:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0+ years
Extra bed upon request
Rs. 1,500 per person, per night

Prices for extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.

There are no cots available at this property.

All extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Maestro Mastercard Visa Cash West Downs - The Heritage Resort accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Hot Water Timings are Morning 06 AM to 11 AM and evening 6 PM to 11 PM.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform West Downs - The Heritage Resort in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

FAQs about West Downs - The Heritage Resort

  • Room options at West Downs - The Heritage Resort include:

    • Suite
    • Double

  • West Downs - The Heritage Resort is 250 yards from the centre of Ooty. All distances are measured in straight lines. Actual travel distances may vary.

  • West Downs - The Heritage Resort offers the following activities / services (charges may apply):

    • Cycling
    • Fishing
    • Golf course (within 3 km)
    • Evening entertainment
    • Horse riding

  • Yes, West Downs - The Heritage Resort is popular with guests booking family stays.

  • The prices at West Downs - The Heritage Resort may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • West Downs - The Heritage Resort has 2 restaurants:

    • Commonwealth Cafe
    • Ibn Battuta Cuisine Restaurant

  • Check-in at West Downs - The Heritage Resort is from 12:00, and check-out is until 10:00.