Get the celebrity treatment with world-class service at Shangri-La Eros New Delhi

The recently refurbished Shangri-La Eros New Delhi offers 5 dining options and an outdoor swimming pool. India Gate is 2.5 km and Jantar Mantar is 1.3 km away. Free WiFi is available in the entire property. The well designed rooms feature views of Lutyens Delhi. All rooms are equipped with a bathtub and certain rooms feature a DVD player. When it comes to culinary offerings, the hotel definitely leaves you spoiled for choice. Savour the mystical Yunnan cuisine along with Cantonese and Sichuan at the Shangri-La brand’s 39th signature restaurant Shang Palace. You can also indulge in authentic Italian experience at Sorrento, certified with the Golden Q from Ospitalita’ Italiana. If you’re in the mood for taking a culinary trip around the world, visit Tamra - the multi-cuisine dining restaurant offering the ‘world on your platter’ concept. Enjoy the robust flavours of Indian street food, packed in a plush, luxurious setting at Mister Chai. Commence your evening sipping our signature barrel-aged cocktails at the Italian bar Grappa. Guests can relax at the Chi Spa and exercise in the state-of-the-art Fitness Centre. Indira Gandhi International Airport is 14.3 km away. Connaught place is 2 km from the accommodation.

Couples particularly like the location — they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Shangri-La Group
Hotel chain/brand
Shangri-La Group

Property highlights

Situated in the best rated area in New Delhi, this hotel has an excellent location score of 9.2

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Full English/Irish, Vegetarian, Gluten-free, Asian, American, Buffet, Breakfast to go

Free private parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

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Guest reviews

Categories:

Staff
8.9
Facilities
8.8
Cleanliness
9.1
Comfort
9.1
Value for money
8.1
Location
9.2
Free WiFi
9.0
High score for New Delhi
Select topics to read reviews:

Guests who stayed here loved

  • Abby
    Canada Canada
    Very comfortable room, hotel was very clean, lovely ambience in lounge and restaurant. We appreciated the early check-in and the happy hour - thank you to Muskan, Namira and Anjali for their help and attention in the lounge. We were very pleased...
  • Elena
    Switzerland Switzerland
    Hospitality, cleanliness, attention to detail, quiet, service.
  • Vik
    United Kingdom United Kingdom
    Amazing hotel in the centre of Delhi. Definitely a 5* hotel ! Staff were excellent, rooms & view from room (we were lucky to be on 19th floor) was amazing.
  • Eileen
    South Africa South Africa
    Sparkling clean hotel beautifully equipped and furnished with outstanding service
  • N
    Navjeet
    United Kingdom United Kingdom
    Breakfast was great. Check in was great. The room was clean.
  • P
    Pardeep
    Hong Kong Hong Kong
    Excellent hotel, great rooms, super restaurants and the staff were first class. Checking in and out was very easy. Service in the restaurants and bars was fantastic.
  • San-dune
    United Kingdom United Kingdom
    Staff are professional and were helpful. The facilities were good and Tamra was a nice restaurant.
  • Johan
    Belgium Belgium
    Centrally located, well maintained facility. Clean rooms and good bathrooms. Very friendly personnel. Good restaurants.
  • Martelle
    Australia Australia
    The hotel was in great location, breakfast was superb and Amit, Awanish, Aditi and Namira in the lounge on the top level were excellent and lovely to us. Thank you
  • Interiors
    New Zealand New Zealand
    Given extension of time to vacate Had cartons delivered and staff very helpful in managing

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • Can I decorate my room for a birthday purpose ?? Please ?

    Unfortunately , we are not in a position to decorate the rooms considering the flowers cannot be disinfected however we can place cake in the room on ..
    Answered on 17 October 2020
  • Smoking Room Available Airport Drop Available

    Yes , we do have smoking rooms in the Hotel , same is subject to availability due to limited rooms . Hotel does every effort to ensure guest request i..
    Answered on 17 October 2020
  • Is it near to Ashoka Estate tower? how many minutes by taxi

    Following to your message, please note it is 1.5 kms from the Hotel.
    Answered on 1 August 2022
  • Do i have a pick up feom airport

    Yes , we do have an airport pick up facility at an additional cost of INR 3650 + 05% GST per way per car by Toyota Camry / Innova
    Answered on 17 October 2020
  • Do we have bathtab

    Yes , we have limited rooms with bathtub in Deluxe category .
    Answered on 4 June 2021
  • For the half board booking, will breakfast and dinner be provided? If so, is it a la carte or buffet service? And what are the cuisine options. TY.

    Please note half board booking includes buffet breakfast and buffet dinner at our all day dinning restaurant TAMRA. Please note TAMRA is a multicuisin..
    Answered on 31 December 2020
  • Still looking?

Hotel surroundings

Restaurants
5 restaurants on site

  • Tamra
    • Cuisine
      American • Chinese • Indian • Japanese • Korean • Malaysian • Mediterranean • Mexican • Middle Eastern
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Halal • Vegetarian
  • Shang Palace
    • Cuisine
      Cantonese • Chinese
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly • Modern • Romantic
    • Dietary options
      Halal • Vegetarian
  • Sorrento
    • Cuisine
      Italian
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly • Modern • Romantic
    • Dietary options
      Halal • Vegetarian
  • Grappa Bar
    • Cuisine
      American • Argentinian • Belgian • Brazilian • French • Indian
    • Open for
      Brunch • Lunch • Dinner • High tea
    • Ambiance
      Modern • Romantic
  • Mister Chai
    • Cuisine
      Indian
    • Open for
      Breakfast • Brunch • Lunch • High tea
    • Ambiance
      Family friendly
    • Dietary options
      Vegetarian

Facilities of Shangri-La Eros New Delhi
Great facilities! Review score, 8.8

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Fitness centre
  • Free parking
  • Spa and wellness centre
  • 5 restaurants
  • Non-smoking rooms
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Additional toilet
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
View
  • City view
  • View
Outdoors
  • Garden
Room Amenities
  • Socket near the bed
Living Area
  • Sofa
  • Seating Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid meals
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is needed).
  • Valet parking
  • Accessible parking
Reception services
  • Invoice provided
  • Lockers
  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Baby safety gates
  • Babysitting/child services
    Additional charge
Cleaning services
  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Heating
  • Soundproofing
  • Private entrance
  • Car hire
  • Packed lunches
  • Carpeted
  • Soundproof rooms
  • Lift
  • Barber/beauty shop
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Auditory guidance
  • Visual aids: Tactile signs
  • Visual aids: Braille
  • Emergency cord in bathroom
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator
Outdoor swimming pool
Wellness
  • Kids' pool
  • Fitness/spa locker rooms
  • Fitness
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Light therapy
  • Body wrap
  • Body scrub
  • Body treatments
  • Hair styling
  • Hair colouring
  • Hair cut
  • Pedicure
  • Manicure
  • Hair treatments
  • Make up services
  • Waxing services
  • Facial treatments
  • Beauty Services
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna
Languages spoken
  • English
  • Hindi

House rules
Shangri-La Eros New Delhi takes special requests - add in the next step!

Check-in
From 14:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
Rs. 1,500 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
Rs. 1,500 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print
Need-to-know information for guests at this property

Shangri-La Eros New Delhi Undergoing a Makeover of Selected Facilities Starting July 1st, 2024. During this period Chi The Spa, swimming pool, fitness centre and the event spaces will not be operational. Our dedicated colleagues at Shangri-La will continue to extend our signature heartfelt hospitality to guests and local diners. We apologize for any inconvenience this may cause and thank you for your understanding as we undertake this important milestone.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Shangri-La Eros New Delhi in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about Shangri-La Eros New Delhi

  • The prices at Shangri-La Eros New Delhi may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Shangri-La Eros New Delhi on this page.

  • Yes, Shangri-La Eros New Delhi is popular with guests booking family stays.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Shangri-La Eros New Delhi has 5 restaurants:

    • Tamra
    • Shang Palace
    • Grappa Bar
    • Mister Chai
    • Sorrento

  • Guests staying at Shangri-La Eros New Delhi can enjoy a highly-rated breakfast during their stay (guest review score: 9.1).

    Breakfast option(s) include:

    • Continental
    • Full English/Irish
    • Vegetarian
    • Gluten-free
    • Asian
    • American
    • Buffet
    • Breakfast to go

  • Room options at Shangri-La Eros New Delhi include:

    • Twin
    • Double

  • Shangri-La Eros New Delhi offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Fitness/spa locker rooms
    • Swimming Pool
    • Beauty Services
    • Facial treatments
    • Waxing services
    • Make up services
    • Hair treatments
    • Manicure
    • Pedicure
    • Hair cut
    • Hair colouring
    • Hair styling
    • Body treatments
    • Body scrub
    • Body wrap
    • Light therapy
    • Spa facilities
    • Steam room
    • Spa lounge/relaxation area
    • Spa/wellness packages
    • Back massage
    • Neck massage
    • Foot massage
    • Couples massage
    • Head massage
    • Hand massage
    • Full body massage
    • Fitness

  • Check-in at Shangri-La Eros New Delhi is from 14:00, and check-out is until 12:00.

  • Shangri-La Eros New Delhi is 1 miles from the centre of New Delhi. All distances are measured in straight lines. Actual travel distances may vary.