The Win Hotel Surabaya offers accommodation in Surabaya. Guests can enjoy the on-site restaurant. All rooms are equipped with an LED TV with cable channels. Rooms have a private bathroom. Extras include slippers and free toiletries. Electric kettle and hairdryer are available upon request. There is a 24-hour front desk at the property. Submarine Monument is 300 metres from The Win Hotel Surabaya, while Bambu Runcing Monument is 400 metres from the property. Juanda International Airport is 13 km away. Tunjungan Plaza Shopping Centre is about 3 km away and Gubeng Railway Station is around 700 metres from the hotel.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Free parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 double bed
2 single beds
2 double beds
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Guest reviews

Categories:

Staff
8.1
Facilities
5.6
Cleanliness
6.0
Comfort
6.2
Value for money
6.1
Location
7.7
Low score for Surabaya
Select topics to read reviews:

Hotel surroundings

Restaurants
1 restaurant on site

  • iCafe
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Halal

Facilities of The Win Hotel Surabaya

Most popular facilities
  • Free WiFi
  • Airport shuttle
  • Non-smoking rooms
  • Room service
  • Facilities for disabled guests
  • Restaurant
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Shower
Bedroom
  • Linen
View
  • City view
Outdoors
  • Terrace
Kitchen
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Clothes rack
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Special diet menus (on request)
  • Snack bar
  • Restaurant
Internet
WiFi is available in the rooms and is free of charge.
Parking
No parking available.
Reception services
  • Concierge service
  • Luggage storage
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Car hire
  • Lift
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
Accessibility
  • Toilet with grab rails
  • Upper floors accessible by elevator
Wellness
  • Massage
    Additional charge
Languages spoken
  • English
  • Indonesian

House rules

The Win Hotel Surabaya takes special requests - add in the next step!

Check-in

From 14:00

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children older than 1 year are welcome.

Children 6 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction

No age restriction for check-in. (Only children 1 and older are allowed)

Pets

Pets are not allowed.

Maestro Mastercard Visa Cash is not accepted The Win Hotel Surabaya accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Please inform The Win Hotel Surabaya in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

FAQs about The Win Hotel Surabaya

  • The Win Hotel Surabaya offers the following activities / services (charges may apply):

    • Massage

  • Check-in at The Win Hotel Surabaya is from 14:00, and check-out is until 12:00.

  • The Win Hotel Surabaya has 1 restaurant:

    • iCafe

  • The prices at The Win Hotel Surabaya may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • The Win Hotel Surabaya is 1.9 miles from the centre of Surabaya. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at The Win Hotel Surabaya include:

    • Double
    • Twin
    • Single