Get the celebrity treatment with world-class service at Grand Lagoi Hotel Bintan

Boasting an outdoor pool with sweeping bay views and an 3 dining options, Grand Lagoi Hotel Bintan provides a relaxing get away in Lagoi. It is located just a 5-minute walk from Plaza Lagoi as well as Bintan Market and offers free WiFi access throughout. The sophisticated rooms here are all air-conditioned and features a flat-screen satellite TV, a personal safe and wardrobe. The room is also fitted with an electric kettle and minibar. En suite bathroom comes with a shower and hairdryer. The on-site restaurant serves international food and offers panoramic views of Lake Lagoi Bay. Operating a 24-hour front desk, the friendly staff at Grand Lagoi Hotel Bintan can assist guests with laundry and dry cleaning services at additional charges. Guests can workout at the gym or have a relaxing massage at the spa and wellness centre. Other facilities offered include meeting/banqueting facilities. The concierge service can help with luggage storage at no extra cost, while daily maid service is available for free. The hotel is a 15-minute drive from Bandar Bentan Telani Ferry Terminal.

Couples particularly like the location — they rated it 8.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Breakfast info

Continental, Buffet


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
or
1 large double bed
2 single beds
or
1 large double bed
Bedroom :
1 large double bed
Living room:
1 sofa bed
1 large double bed
or
2 single beds
Bedroom 1:
1 single bed
Bedroom 2:
1 extra-large double bed
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Guest reviews

Categories:

Staff
9.2
Facilities
7.8
Cleanliness
8.7
Comfort
8.6
Value for money
8.2
Location
7.6
Free WiFi
9.2
High score for Lagoi
Select topics to read reviews:

Guests who stayed here loved

  • S
    Shounak
    India India
    The property is clean , spacious and close to beach & lake .
  • M
    Singapore Singapore
    Friendly & helpful staff,free shuttle to and fro ,fast check in,room as requested by guest,clean & spacious room,easy taxi booking,in room dining food was superb,near to the Lagoi beach and few nearby restaurant
  • Syauqi
    Singapore Singapore
    Hotel staff were very welcoming and helpful. Room & facilities were clean & good. Close to the beach and Plaza Lagoi. I received the traditional Indonesian spa treatment from the wellness centre, and it was just the relaxation I was looking for....
  • Kuo
    Taiwan Taiwan
    breakfast have many choice ,various food ,average is great just few not so taste but it's ok ,location is great which near Lagio beach ,great swimming pool at 7F ,nice staff ,we had a nice voaction there. thanks a lot
  • Ben
    United Kingdom United Kingdom
    Lovely place, extremely friendly staff and very helpful
  • Nerissa
    Singapore Singapore
    The room is spacious and clean. We had free transportation from ferry terminal to the hotel. Staffs are friendly. Great sunset view on the rooftop by the pool. Outstanding massage service!
  • Nadiawati
    Singapore Singapore
    The huge room, its near the beach where you can do snorkelling trip, near to firefly and local food court. Comfortable bed and pillow and bicycles is given complimentary for usage of 1hr. My family had a great time cycling around the whole lake.
  • Jade
    Singapore Singapore
    1.All the staff were friendly and helpful. Even before arriving, my questions were replied to promptly and in detail. 2.Free shuttle to & fro ferry terminal. 3.Pool with fantastic view & breeze at 7th flr. 4.Restaurant allowed booking & set up...
  • Thel
    Myanmar Myanmar
    Room is clean and nice. The staffs are very friendly. Roof top pool is relaxing and the breakfast is acceptable. We also can enjoy some activities on beach.
  • Pamela
    Singapore Singapore
    My family enjoyed our stay. The staff were exceptionally warm and accommodating. The rooms and facilities were clean

Hotel surroundings

Restaurants
2 restaurants on site

  • Grand Cafe
    • Cuisine
      Indonesian • Asian • International
    • Ambiance
      Family friendly • Modern
  • Bar7 Rooftop Bar & Grill
    • Cuisine
      Indonesian • International • Grill/BBQ
    • Ambiance
      Family friendly • Modern • Romantic

Facilities of Grand Lagoi Hotel Bintan

Most popular facilities
  • 2 swimming pools
  • Free WiFi
  • Airport shuttle
  • Spa and wellness centre
  • Fitness centre
  • Room service
  • 2 restaurants
  • Tea/coffee maker in all rooms
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
View
  • Garden view
  • View
Outdoors
  • Picnic area
  • Outdoor furniture
  • Garden
Kitchen
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Bicycle rental
    Additional charge
  • Archery
    Additional chargeOff-site
  • Beach
  • Kids' club
    Additional charge
  • Snorkelling
    Additional chargeOff-site
  • Horse riding
    Additional chargeOff-site
  • Diving
    Additional chargeOff-site
  • Bowling
    Additional chargeOff-site
  • Cycling
  • Canoeing
    Additional chargeOff-site
  • Karaoke
    Additional charge
  • Billiards
    Additional charge
  • Games room
  • Fishing
    Additional chargeOff-site
  • Golf course (within 3 km)
    Additional charge
Living Area
  • Seating Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Bar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in the rooms and is free of charge.
Parking
No parking available.
Reception services
  • Concierge service
  • Luggage storage
  • Tour desk
  • 24-hour front desk
Entertainment and family services
  • Babysitting/child services
    Additional charge
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Soundproofing
  • Car hire
  • Soundproof rooms
  • Lift
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
Accessibility
  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator
2 swimming pools
Pool 1 - outdoorFree!
  • Open all year
  • Pool with view
  • Pool/beach towels
  • Pool bar
  • Sun loungers or beach chairs
Pool 2 - outdoor (kids)Free!
  • Suitable for kids
Wellness
  • Kids' pool
  • Fitness
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Spa facilities
  • Sun loungers or beach chairs
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
Languages spoken
  • English
  • Indonesian
  • Malay
  • Chinese

House rules
Grand Lagoi Hotel Bintan takes special requests - add in the next step!

Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
Free
12+ years
Extra bed upon request
Rp 550,000 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Cards accepted at this hotel
American ExpressVisaMastercardUnionPay credit card Cash is not accepted

The fine print
Need-to-know information for guests at this property

The name on the credit card used for the booking should correspond to the guest staying at the property.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Grand Lagoi Hotel Bintan in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

FAQs about Grand Lagoi Hotel Bintan

  • Check-in at Grand Lagoi Hotel Bintan is from 15:00, and check-out is until 12:00.

  • The nearest beach is just 400 yards from Grand Lagoi Hotel Bintan. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Grand Lagoi Hotel Bintan may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Grand Lagoi Hotel Bintan has 2 restaurants:

    • Grand Cafe
    • Bar7 Rooftop Bar & Grill

  • Guests staying at Grand Lagoi Hotel Bintan can enjoy a highly-rated breakfast during their stay (guest review score: 5.0).

    Breakfast option(s) include:

    • Continental
    • Buffet
    • À la carte

  • Grand Lagoi Hotel Bintan is 1 miles from the centre of Lagoi. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Room options at Grand Lagoi Hotel Bintan include:

    • Twin/Double
    • Suite

  • Grand Lagoi Hotel Bintan offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Massage
    • Cycling
    • Billiards
    • Games room
    • Bowling
    • Snorkelling
    • Diving
    • Fishing
    • Canoeing
    • Karaoke
    • Golf course (within 3 km)
    • Kids' club
    • Foot massage
    • Bicycle rental
    • Spa lounge/relaxation area
    • Beach
    • Full body massage
    • Archery
    • Horse riding
    • Swimming Pool
    • Head massage
    • Back massage
    • Fitness
    • Spa facilities
    • Couples massage
    • Spa/wellness packages
    • Hand massage
    • Neck massage