Situated within 6.6 km of Submarine Monument and 7 km of Gubeng Train Station, Frank's Hotel features rooms with air conditioning and a private bathroom in Surabaya. Among the facilities of this property are a restaurant, room service and a 24-hour front desk, along with free WiFi throughout the property. The property is allergy-free and is located 7.5 km from Sharp Bamboo Monument. At the hotel, rooms include a desk, a flat-screen TV, a private bathroom, bed linen and towels. The rooms have a wardrobe. Ampel Mosque is 8.7 km from Frank's Hotel, while Red Bridge Surabaya is 8.9 km from the property. Juanda International Airport is 17 km away.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Free parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
2 single beds
1 large double bed
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Guest reviews

Categories:

Staff
7.2
Facilities
6.7
Cleanliness
6.1
Comfort
6.7
Value for money
6.9
Location
7.2
Free WiFi
7.5
Low score for Surabaya
Select topics to read reviews:

Hotel surroundings

Restaurants
1 restaurant on site

Facilities of Frank's Hotel

Most popular facilities
  • Free WiFi
  • Free parking
  • Non-smoking rooms
  • Room service
  • Restaurant
  • Facilities for disabled guests
Bathroom
  • Towels
  • Private bathroom
  • Toilet
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
Kitchen
  • Dining table
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Kid meals
    Additional charge
  • Snack bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is possible on site (reservation is not needed).
  • Valet parking
Services
  • Daily housekeeping
  • Concierge service
  • Wake-up service
  • Fax/photocopying
    Additional charge
  • Express check-in/check-out
  • 24-hour front desk
  • Room service
Entertainment and family services
  • Child safety socket covers
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Security alarm
  • Key access
  • 24-hour security
General
  • Adult only
  • Hypoallergenic
  • Air conditioning
  • Tile/marble floor
  • Soundproof rooms
  • Lift
  • Facilities for disabled guests
  • Non-smoking rooms
Accessibility
  • Lower bathroom sink
  • Wheelchair accessible
  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator
Languages spoken
  • Indonesian

House rules
Frank's Hotel takes special requests - add in the next step!

Check-in
From 14:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 11:30 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children are not allowed.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardCash

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Frank's Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

FAQs about Frank's Hotel

  • Check-in at Frank's Hotel is from 14:00, and check-out is until 12:00.

  • Frank's Hotel is 4.3 miles from the centre of Surabaya. All distances are measured in straight lines. Actual travel distances may vary.

  • Frank's Hotel offers the following activities / services (charges may apply):

    • Room options at Frank's Hotel include:

      • Suite
      • Twin
      • Double

    • The prices at Frank's Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Frank's Hotel has 1 restaurant:

      • Restaurant