Get the celebrity treatment with world-class service at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International

Offering direct access to Ciputra World Surabaya, Hotel Ciputra World Surabaya managed by Swiss-Belhotel International offers modern accommodation with an outdoor swimming pool and free WiFi access throughout the entire property. Each room comes with IPTV and i-home system. It takes a 10-minute drive from the property to Bukit Darmo Golf Course, and a 20-minute drive to Submarine Monument. Getting to Juanda International Airport will take around 30 minutes by car. The rooms at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International are all air-conditioned. Each one is fitted with a wardrobe, personal safe, an electric kettle, and en suite bathroom featuring shower facilities with free toiletries. Fresh fluffy towels and linen are provided in the room. Guests can enjoy a panoramic view of the city from the room. The staff a the 24-hour front desk are always available to help you with laundry requests, arranging airport shuttle service, and organise relaxing treatments at the on-site spa and wellness centre at additional charges. Other facilities available at this property include a business centre, and meeting/banquet facility. For dining option, this hotel offers on-site restaurant and bar. The Gallery Restaurant serves Indonesian and western dishes, while The Lounge serves refreshing beverages. Alternatively, guests can explore the surrounding area where various eateries can be found at Ciputra World Surabaya Mall.

Couples particularly like the location — they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Hotel Ciputra
Hotel chain/brand
Hotel Ciputra

Property highlights

Top location: Highly rated by recent guests (8.9)

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Asian, Buffet

Free parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
1 large double bed
Bedroom :
1 extra-large double bed
Living room:
1 sofa bed
1 large double bed
2 single beds
1 large double bed
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Guest reviews

Categories:

Staff
9.2
Facilities
8.8
Cleanliness
9.0
Comfort
9.1
Value for money
8.7
Location
8.9
Free WiFi
9.5
High score for Surabaya
Select topics to read reviews:

Guests who stayed here loved

  • I
    Indonesia Indonesia
    I attend graduation ceremony of my son in the same building. So location is great for this occasion. Room is clean, comfortable and classy design. Good quality towel, room linen and bathroom amenities. Excellent service from the staff from...
  • Yichia
    Taiwan Taiwan
    the location is great, and the staff is really helpful
  • Nadia
    Singapore Singapore
    The room is spacious and clean. Staff was helpful and friendly.
  • Meilie
    Australia Australia
    The rooms were elegant. The bed was fantastically comfortable. The meal areas were gorgeous, and the layout was great for dining. Health area access was awesome with gym, massage and sauna. The bar lounge was great for sitting and having a quiet...
  • Db
    Australia Australia
    Room was excellent Staff always willing to help and smiling Pool was lovely
  • Pyf
    Singapore Singapore
    The location is just beside ciputra mall. The room size is acceptable but not much space to open the luggage. The staffs are very friendly and attentive. The bathroom are very clean and good lightings. The roof top swimming pool is stunning.
  • Cyan
    Singapore Singapore
    Never has a 5-star hotel reached my expectations like this one. Decorated a friend's bed and sent up complimentary cake, extended our check out time, was in a fantastic location right next to a mall and in the city center. Check in was smooth,...
  • Jie
    Germany Germany
    Very friendly stuff, close to shopping mall, so super easy to find restaurants.
  • Farrall
    Australia Australia
    The staff were super amazing and helped us out with difficult upcoming travel arrangements. We can not thank them enough. This hotel is second to none. We have been there 3 times now. Location, staff, food and rooms very high standard
  • Wiseman
    Netherlands Netherlands
    Breakfast was very nice with lots of options, restaurant was well staffed who were very efficient. Very nice room with large comfortable bed. On the whole a very nice hotel.

Hotel surroundings

Restaurants
1 restaurant on site

  • The Gallery Restaurant
    • Cuisine
      American • Chinese • Indian • Indonesian • Pizza • Seafood • Asian • International • European • Grill/BBQ
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly • Modern • Romantic
    • Dietary options
      Halal • Vegetarian

Facilities of Hotel Ciputra World Surabaya managed by Swiss-Belhotel International
Great facilities! Review score, 8.8

Most popular facilities
  • 2 swimming pools
  • Free WiFi
  • Airport shuttle
  • Free parking
  • Non-smoking rooms
  • Fitness centre
  • Spa and wellness centre
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
View
  • City view
  • View
Kitchen
  • Electric kettle
Activities
  • Golf course (within 3 km)
    Additional charge
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Snack bar
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is possible on site (reservation is not needed).
  • Valet parking
  • Parking garage
  • Accessible parking
Reception services
  • Concierge service
  • Luggage storage
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Soundproofing
  • Car hire
  • Lift
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
2 swimming pools
Pool 1 - outdoorFree!
  • Pool with view
  • Pool/beach towels
Pool 2 - outdoorFree!
  • Open all year
  • All ages welcome
  • Pool is on rooftop
  • Pool/beach towels
  • Fence around pool
Wellness
  • Fitness
  • Hot tub/Jacuzzi
  • Massage
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna
Languages spoken
  • English
  • Indonesian

House rules
Hotel Ciputra World Surabaya managed by Swiss-Belhotel International takes special requests - add in the next step!

Check-in
From 14:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
Rp 500,000 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
Rp 500,000 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardJCBCash

The fine print
Need-to-know information for guests at this property

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about Hotel Ciputra World Surabaya managed by Swiss-Belhotel International

  • Check-in at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International is from 14:00, and check-out is until 12:00.

  • Hotel Ciputra World Surabaya managed by Swiss-Belhotel International has 1 restaurant:

    • The Gallery Restaurant

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International on this page.

  • The prices at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Hotel Ciputra World Surabaya managed by Swiss-Belhotel International offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Golf course (within 3 km)
    • Swimming Pool
    • Fitness

  • Yes, Hotel Ciputra World Surabaya managed by Swiss-Belhotel International is popular with guests booking family stays.

  • Room options at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International include:

    • Double
    • Twin/Double
    • Suite
    • Twin

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Hotel Ciputra World Surabaya managed by Swiss-Belhotel International is 1.2 miles from the centre of Surabaya. All distances are measured in straight lines. Actual travel distances may vary.

  • Guests staying at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International can enjoy a highly-rated breakfast during their stay (guest review score: 8.4).

    Breakfast option(s) include:

    • Continental
    • Asian
    • Buffet