Get the celebrity treatment with world-class service at Bumi Surabaya City Resort

Located just a 5-minute drive from Tunjungan Plaza Shopping mall, Hotel Bumi Surabaya offers an elegant and cosy getaway featuring an outdoor swimming pool, free WiFi access throughout the entire property, and free on-site private parking for guests who drive. Guests can also enjoy various dining options within the property. It takes a 5-minute drive from the property to the iconic Bambu Runcing Monument and about a 10-minute drive to the famed Joko Dolog Statue. Getting to Juanda International Airport will take around 40 minutes by car. The rooms at Hotel Bumi Surabaya are all air-conditioned and fitted with carpet and seating area. There are aslow a wardrobe, personal safe, and an en suite bathroom featuring hot and cold shower and bath facilities. Fresh towels and bed linens are provided in the room. As for dining, guests can choose from a range of on-site options. The Arumanis Restaurant serves Indonesian and Chinese dishes, while Kizahashi Restaurant offers great Japanese selections. Cascade Restaurant presents hearty Mediterranean food, and Siti Inggil Restaurant serves a wide range of Indonesian food. Lobby Lounge and Club Lounge offer refreshing beverages as well as tasty treats.

Couples particularly like the location — they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the best rated area in Surabaya, this hotel has an excellent location score of 9.1

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
2 single beds
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Guest reviews

Categories:

Staff
9.3
Facilities
8.7
Cleanliness
8.7
Comfort
8.8
Value for money
8.8
Location
9.1
Free WiFi
8.1
High score for Surabaya
Select topics to read reviews:

Guests who stayed here loved

  • Maaarryy
    Switzerland Switzerland
    Nice hotel in Balinese style. Especially all the staff and the food at the restaurant was great! Hotel is clean and closs to a big mall.
  • Shivram
    Indonesia Indonesia
    This is the second time I have stayed here. Old property but nicely maintained.
  • Alejandro
    Spain Spain
    Excellent facilities, great rooms, very clean, good breakfast buffet and incredibly generous and varied dinner buffet
  • Nadzeya
    Belarus Belarus
    We stayed at that hotel in Surabaya for 3 nights. It is situated in the very center of the city in the busy street. There is a corner shop nearby and some catering places. We lived in the room on the 22nd floor, the view overlooks the city, it is...
  • Herison
    Indonesia Indonesia
    The garden is awesome, a good facility for relaxing.
  • Noramiza
    Malaysia Malaysia
    The food is exquisite,Ethereal environment and pleasant customer service
  • Ghia
    Singapore Singapore
    The property was very spacious and clean. They also have really good amenities! We particularly enjoyed the breakfast and lunch buffets! The staff were very friendly and helpful! I really enjoyed my stay here!
  • Alexander
    Germany Germany
    The hotel is a little quiet escape from the city, the garden is very pretty and relaxing. There's also a pool area for a refreshing dip. All of the staff was amazing, so helpful and friendly. My room was great as well, spacious and had everything...
  • Heather
    United States United States
    This is an old style luxury hotel that is somewhat past its prime. The rooms are large and comfortable with all necessary amenities (hairdryer, safe, fridge, coffee/tea etc.) albeit a little run down. All you can eat breakfast buffet with both...
  • Valerie
    United Kingdom United Kingdom
    The staff are so welcoming, very friendly and eager to please. We made great use of the facilities, pool, sauna, hot tub and it was Independence Day and there were lots of festivities that guests were encouraged to get involved in. Comfortable bed...

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • Hi, do you have parking available? (The main text says there is parking, but the Facilities section says there is no parking.)

    we available a parking area, for guests in house we can help free parking for 1 vehicle/ room. thanks
    Answered on 5 June 2022
  • Do you have any rooms with a balcony or direct access to outside?

    Dear sir/madam, All of our rooms has no balcony. Thank you
    Answered on 21 May 2021
  • Do you have room- smoking ?

    Yes, we have room smoking
    Answered on 4 March 2022
  • Hi , sorry for asking . Does your hotel serve halal foods or pork free? Sorry and thank u 🙏🏻

    Dear Sir/Madam, Warm greetings from Bumi Surabaya City Resort All the food at our hotel is halal and pork free.
    Answered on 7 November 2022
  • hi do you have interconnecting room

    Yes we have connecting room combine of 1 room KING bed and connect with TWIN beds
    Answered on 20 March 2024
  • Can I order go food while I stay in Bumi hotel?

    Dear Sir/Madam. Warm greeting from Bumi Surabaya City Resort. For online food you can pick up your self at security body check at main lobby. Best Reg..
    Answered on 2 November 2021
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Hotel surroundings

Restaurants
2 restaurants on site

  • Arumanis
    • Cuisine
      Chinese • Indonesian
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Traditional
    • Dietary options
      Halal
  • Sitiinggil
    • Cuisine
      Indonesian
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Traditional
    • Dietary options
      Halal

Facilities of Bumi Surabaya City Resort
Great facilities! Review score, 8.7

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Non-smoking rooms
  • Room service
  • 2 restaurants
  • Facilities for disabled guests
Outdoors
  • Garden
Food & Drink
Internet
WiFi is available in the rooms and is free of charge.
Parking
No parking available.
Services
  • Fax/photocopying
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
  • 24-hour front desk
  • Meeting/banquet facilities
    Additional charge
  • Room service
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safety deposit box
General
  • Air conditioning
  • Lift
  • Facilities for disabled guests
  • Non-smoking rooms
Outdoor swimming pool
Free!
    Languages spoken
    • English
    • Indonesian

    House rules
    Bumi Surabaya City Resort takes special requests - add in the next step!

    Check-in
    From 15:00
    Check-out
    Until 12:00
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
    Children and beds

    Child policies

    Children of any age are welcome.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    Cots and extra beds are not available at this property.

    No age restriction
    There is no age requirement for check-in
    Pets
    Pets are not allowed.
    Groups
    When booking more than 10 rooms, different policies and additional supplements may apply.
    Accepted payment methods
    American ExpressVisaMastercardCash

    The fine print
    Need-to-know information for guests at this property

    Please note that the name on the credit card used to make reservations must be the same with the guests name. The hotel's staff will also ask guests to present the credit card used to make the booking.

    FAQs about Bumi Surabaya City Resort

    • Bumi Surabaya City Resort offers the following activities / services (charges may apply):

      • Swimming Pool

    • Yes, Bumi Surabaya City Resort is popular with guests booking family stays.

    • Check-in at Bumi Surabaya City Resort is from 15:00, and check-out is until 12:00.

    • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

    • Room options at Bumi Surabaya City Resort include:

      • Double
      • Twin

    • Bumi Surabaya City Resort is 1.7 miles from the centre of Surabaya. All distances are measured in straight lines. Actual travel distances may vary.

    • Bumi Surabaya City Resort has 2 restaurants:

      • Sitiinggil
      • Arumanis

    • The prices at Bumi Surabaya City Resort may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.