Situated in Pangkalan Bun, Arsela Hotel Pangkalan Bun has a shared lounge, a terrace and a restaurant. With a garden, the 2-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The accommodation features evening entertainment and room service. All rooms are fitted with a flat-screen TV with satellite channels, a kettle, a bidet, free toiletries and a desk. At the hotel the rooms have bed linen and towels. Speaking English and Indonesian, staff are always on hand to help at the 24-hour front desk. Iskandar Airport is 3 km from the property.

Couples particularly like the location — they rated it 8.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.1)

Free parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
2 single beds
2 single beds
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Guest reviews

Categories:

Staff
8.7
Facilities
7.7
Cleanliness
8.1
Comfort
8.2
Value for money
8.2
Location
8.1
Free WiFi
7.1
Select topics to read reviews:

Guests who stayed here loved

  • Jari
    Finland Finland
    Arsela was more luxury place than I'm used to. Very friendly and helpful staff helped to arrange my tour to nature park. Nice and very large room, also large yard with voices of jungle. Good restarurant.
  • Vergel13
    Australia Australia
    Location very close to the airport as well as a supermarket. Buffet breakfast in the morning although they don't have much to choose from. Everything was very clean 😊 and the staff was very nice.
  • Boguslawa
    Germany Germany
    This Hotel has a nice rooms and restaurant with delicious food.
  • Johanna
    Netherlands Netherlands
    Very good hotel. Room large and clean. Staff very friendly. Breakfast is very good. The coffee in the restaurant was very good, also the juices.
  • Karl
    United Kingdom United Kingdom
    Great stay night before Klotok.. Food good, breakfast good..
  • Sanja
    Croatia Croatia
    Big rooms, clean, air conditioning worked well, breakfast good (mostly local), staff excellent, helpful with information we needed for our flight. Airport is very near, 10min by car.
  • Karl
    United Kingdom United Kingdom
    Great hotel.. Nice and clean.. Nice garden.. Brek nice, but a little limited..
  • Jordan
    United Kingdom United Kingdom
    Close to airport and easy pick up for boat trip. Clean and tidy. Friendly staff
  • Justyna
    France France
    We had a good stay. Nice hotel with a garden. We enjoyed our breakfast outside in the morning
  • Radim
    Czech Republic Czech Republic
    big confortable room and bed, everything was clean, easy check-in process, can pay by card

Hotel surroundings

Restaurants
1 restaurant on site

  • Quizas Resto & Cafe
    • Cuisine
      Chinese • Indonesian • Local • Asian • European
    • Ambiance
      Family friendly • Traditional • Modern • Romantic
    • Dietary options
      Halal

Facilities of Arsela Hotel Pangkalan Bun

Most popular facilities
  • Room service
  • Restaurant
  • Free parking
  • Free WiFi
  • Non-smoking rooms
  • Tea/coffee maker in all rooms
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Additional toilet
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Extra long beds (> 2 metres)
View
  • Landmark view
  • Garden view
  • View
Outdoors
  • Outdoor furniture
  • Sun terrace
  • Terrace
  • Garden
Kitchen
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Drying rack for clothing
Activities
  • Live music/performance
  • Evening entertainment
Living Area
  • Sofa
  • Seating Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is possible on site (reservation is not needed).
    Reception services
    • Luggage storage
    • Express check-in/check-out
    • 24-hour front desk
    Entertainment and family services
    • Child safety socket covers
    Cleaning services
    • Daily housekeeping
    • Ironing service
      Additional charge
    • Dry cleaning
      Additional charge
    • Laundry
      Additional charge
    Business facilities
    • Fax/photocopying
      Additional charge
    • Meeting/banquet facilities
      Additional charge
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • Key card access
    • 24-hour security
    General
    • Shared lounge/TV area
    • Designated smoking area
    • Air conditioning
    • Wake-up service
    • Tile/marble floor
    • Soundproofing
    • Car hire
    • Soundproof rooms
    • Non-smoking rooms
    • Room service
    Languages spoken
    • English
    • Indonesian

    House rules
    Arsela Hotel Pangkalan Bun takes special requests - add in the next step!

    Check-in
    From 13:00
    Guests are required to show a photo identification and credit card upon check-in
    You'll need to let the property know in advance what time you'll arrive.
    Check-out
    Until 12:00
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
    Refundable damage deposit
    A damage deposit of Rp 100,000 is required on arrival. That's about £4. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
    Children and beds

    Child policies

    Children of any age are welcome.

    Children 13 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    12+ years
    Extra bed upon request
    Rp 236,000 per person, per night

    Prices for extra beds are not included in the total price, and will have to be paid for separately during your stay.

    The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.

    There are no cots available at this property.

    All extra beds are subject to availability.

    No age restriction
    There is no age requirement for check-in
    Pets
    Pets are not allowed.
    Accepted payment methods
    VisaMastercardCash

    The fine print
    Need-to-know information for guests at this property

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform Arsela Hotel Pangkalan Bun in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

    In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

    Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

    Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

    In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

    A damage deposit of Rp 100,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

    FAQs about Arsela Hotel Pangkalan Bun

    • The prices at Arsela Hotel Pangkalan Bun may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Check-in at Arsela Hotel Pangkalan Bun is from 13:00, and check-out is until 12:00.

    • Arsela Hotel Pangkalan Bun has 1 restaurant:

      • Quizas Resto & Cafe

    • Room options at Arsela Hotel Pangkalan Bun include:

      • Double
      • Twin

    • Arsela Hotel Pangkalan Bun is 2.4 miles from the centre of Pangkalan Bun. All distances are measured in straight lines. Actual travel distances may vary.

    • Arsela Hotel Pangkalan Bun offers the following activities / services (charges may apply):

      • Evening entertainment
      • Live music/performance