Offering commanding views of Victoria Harbour from its location on Hong Kong Island, JEN Hong Kong by Shangri-La provides elegant accommodation with free Wi-Fi and convenient location only steps away from HKU MTR Station. It features a 16-metre rooftop pool and a fully-equipped gym. Enjoy scenic views from the seating area. In-room comforts at JEN Hong Kong by Shangri-La include a flat-screen TV, charging stations and an attached bathroom with a bathtub or shower facility. Guests can recharge with a leisurely swim at the rooftop pool, featuring sweeping views of the city and the harbour. Staff can attend to business and childcare needs. Listed as a Bib Gourmand restaurant in Michelin Guide 2014, Café Malacca specialises in Malaysian and Singaporean street-style cuisine. Guests can dine in a casual yet stylish area, featuring long tables, day beds and an open kitchen.

Couples particularly like the location — they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

JEN by Shangri-La
Hotel chain/brand
JEN by Shangri-La

Property highlights

Top location: Highly rated by recent guests (9.0)

Breakfast info

Buffet

Private parking at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.1
Facilities
8.4
Cleanliness
8.7
Comfort
8.7
Value for money
8.1
Location
9.0
Free WiFi
9.1
High score for Hong Kong
Select topics to read reviews:

Guests who stayed here loved

  • Dr
    United Kingdom United Kingdom
    Good location just around the corner from the HKU train station, with plenty of shops nearby. The room was quiet and beds were firm and comfortable. The room doesn't have a bathroom, it has separate toilet and shower within the room, and the...
  • Luke
    United Kingdom United Kingdom
    Exceptionally clean and well-appointed. Very friendly and helpful staff. Well located, within walking distance of the metro, the waterfront and local restaurants.
  • Jenny
    Australia Australia
    Convenient to the Promenade, shops, trams. Quiet and cosy.

Hotel surroundings

Restaurants
1 restaurant on site

  • Cafe Malacca
    • Cuisine
      Malaysian • Singaporean
    • Ambiance
      Family friendly • Modern

Facilities of Jen Hong Kong by Shangri-La
Great facilities! Review score, 8.4

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Fitness centre
  • Private parking
  • Restaurant
  • 24-hour front desk
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Slippers
  • Private bathroom
  • Toilet
  • Hairdryer
Bedroom
  • Alarm clock
Kitchen
  • Electric kettle
  • Refrigerator
Living Area
  • Seating Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • DVD player
  • Radio
  • Telephone
  • TV
Food & Drink
  • Bar
  • Restaurant
Internet
WiFi is available in the rooms and is free of charge.
Parking
Private parking is possible on site (reservation is needed) and costs HK$ 350 per day.
    Reception services
    • Concierge service
    • Luggage storage
    • Currency exchange
    • Express check-in/check-out
    • 24-hour front desk
    Entertainment and family services
    • Babysitting/child services
      Additional charge
    Business facilities
    • Fax/photocopying
      Additional charge
    • Business centre
      Additional charge
    • Meeting/banquet facilities
      Additional charge
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • 24-hour security
    • Safety deposit box
    General
    • Air conditioning
    • Non-smoking throughout
    • Wake-up service
    • Lift
    • Family rooms
    • Ironing facilities
    • Facilities for disabled guests
    • Non-smoking rooms
    • Iron
    • Room service
    Accessibility
    • Emergency cord in bathroom
    • Toilet with grab rails
    • Upper floors accessible by elevator
    Outdoor swimming pool
    Free!
    • Seasonal
    • Pool with view
    Wellness
    • Fitness
    • Fitness centre
    Languages spoken
    • English
    • Chinese

    House rules
    Jen Hong Kong by Shangri-La takes special requests - add in the next step!

    Check-in
    From 14:00 to 23:30
    Guests are required to show a photo identification and credit card upon check-in
    Check-out
    From 06:00 to 12:00
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
    Children and beds

    Child policies

    Children of any age are welcome.

    Children 12 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    Cots and extra beds are not available at this property.

    No age restriction
    There is no age requirement for check-in
    Pets
    Pets are not allowed.
    Accepted payment methods
    American ExpressVisaMastercardJCBUnionPay credit cardCash

    The fine print
    Need-to-know information for guests at this property

    Please note that rates for extra beds do not include breakfast.

    Kindly note that guests can take a metro and reach JEN Hong Kong by Shangri-La through Exit B2 of HKU MTR Station.

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    FAQs about Jen Hong Kong by Shangri-La

    • Yes, Jen Hong Kong by Shangri-La is popular with guests booking family stays.

    • Jen Hong Kong by Shangri-La has 1 restaurant:

      • Cafe Malacca

    • Guests staying at Jen Hong Kong by Shangri-La can enjoy a highly-rated breakfast during their stay (guest review score: 7.6).

      Breakfast option(s) include:

      • Buffet

    • Check-in at Jen Hong Kong by Shangri-La is from 14:00, and check-out is until 12:00.

    • Jen Hong Kong by Shangri-La is 1.5 miles from the centre of Hong Kong. All distances are measured in straight lines. Actual travel distances may vary.

    • The prices at Jen Hong Kong by Shangri-La may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Jen Hong Kong by Shangri-La offers the following activities / services (charges may apply):

      • Fitness centre
      • Fitness
      • Swimming Pool

    • Room options at Jen Hong Kong by Shangri-La include:

      • Suite
      • Twin
      • Double

    • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.