El Carmen Hotel is located in central Antigua Guatemala and it offers 24-hour front desk service, free WiFi access and shops on site. Each elegant and simple room will provide you with a TV and cable channels. Featuring a shower, private bathroom also comes with free toiletries. Extras include bed linen. Other facilities offered at the property include meeting facilities, a tour desk and luggage storage.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the best rated area in Antigua Guatemala, this hotel has an excellent location score of 9.5

Breakfast info

Continental, Vegetarian, Vegan, Gluten-free, American, Breakfast to go

FREE parking!


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 double beds
1 large double bed
1 extra-large double bed
2 single beds
and
1 extra-large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.1
Facilities
8.3
Cleanliness
8.7
Comfort
8.7
Value for money
8.3
Location
9.5
Free WiFi
8.4
Select topics to read reviews:

See what guests loved the most:

  • M
    Matthew
    United States United States
    The food, the room, and the entire staff was exceptional. We highly recommend El Carmen for anyone staying in Antigua.
  • Silvia
    Brazil Brazil
    Good service from the reception and hotel reservations area, they respond quickly. The best thing about the hotel is definitely the impressive view from the terrace, where the restaurant is located. There they serve breakfast or it is also...
  • Pieter
    Netherlands Netherlands
    Nice location in middle of village. Breakfast at roof top has a nice view!

Hotel surroundings

Restaurants
2 restaurants on site

  • El Carmen Café & Restaurante
    • Cuisine
      American • Italian • Local • Latin American
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly • Traditional • Modern • Romantic
  • El Carmen Coffee Shop
    • Cuisine
      Local • Latin American
    • Open for
      Lunch • Dinner • High tea • Cocktail hour

Facilities of El Carmen Hotel
Great facilities! Review score, 8.3

Most popular facilities
  • Free parking
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • 2 restaurants
  • Non-smoking rooms
  • 24-hour front desk
  • Room service
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Outdoor furniture
  • Sun terrace
  • Terrace
  • Garden
Kitchen
  • Cleaning products
Room Amenities
  • Clothes rack
Pets
Pets are allowed on request. Charges may be applicable.
Activities
  • Cooking class
    Additional charge
  • Tour or class about local culture
    Additional charge
  • Walking tours
    Additional charge
Media & Technology
  • Flat-screen TV
  • Cable channels
  • TV
Food & Drink
  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Breakfast in the room
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is possible at a location nearby (reservation is needed).
    Reception services
    • Invoice provided
    • Luggage storage
      Additional charge
    • Tour desk
    • Currency exchange
    • 24-hour front desk
    Cleaning services
    • Daily housekeeping
    • Ironing service
      Additional charge
    • Laundry
      Additional charge
    Business facilities
    • Fax/photocopying
      Additional charge
    • Meeting/banquet facilities
      Additional charge
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Safety deposit box
      Additional charge
    General
    • Shuttle service
      Additional charge
    • Vending machine (drinks)
    • Designated smoking area
    • Air conditioning
    • Non-smoking throughout
    • Wake-up service
    • Hardwood or parquet floors
    • Family rooms
    • Facilities for disabled guests
    • Airport shuttle
      Additional charge
    • Non-smoking rooms
    • Iron
    • Wake up service/Alarm clock
    • Room service
    Accessibility
    • Wheelchair accessible
    • Upper floors accessible by stairs only
    Wellness
    • Full body massage
    • Hand massage
    • Head massage
    • Couples massage
    • Foot massage
    • Neck massage
    • Back massage
    • Spa/wellness packages
    • Body scrub
    • Body treatments
    • Hair styling
    • Hair cut
    • Pedicure
    • Manicure
    • Hair treatments
    • Make up services
    • Waxing services
    • Facial treatments
    • Beauty Services
    • Massage
    Languages spoken
    • English
    • Spanish

    House rules

    El Carmen Hotel takes special requests - add in the next step!

    Check-in

    From 15:00 to 00:00

    Check-out

    From 00:00 to 12:00

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Children and beds

    Child policies

    Children of any age are welcome.

    Children 10 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    0 - 1 year
    Extra bed upon request
    US$20 per child, per night
    Cot upon request
    Free
    2+ years
    Extra bed upon request
    US$20 per person, per night

    Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

    The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

    All cots and extra beds are subject to availability.

    No age restriction

    There is no age requirement for check-in

    Pets

    Pets are allowed on request. Charges may be applicable.

    Mastercard Visa Discover JCB Diners Club American Express Cash El Carmen Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Need-to-know information for guests at this property

    Please inform El Carmen Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

    In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

    Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

    Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

    FAQs about El Carmen Hotel

    • El Carmen Hotel offers the following activities / services (charges may apply):

      • Massage
      • Walking tours
      • Make up services
      • Foot massage
      • Facial treatments
      • Body treatments
      • Hair cut
      • Full body massage
      • Cooking class
      • Spa/wellness packages
      • Manicure
      • Head massage
      • Waxing services
      • Neck massage
      • Hair styling
      • Couples massage
      • Tour or class about local culture
      • Body scrub
      • Hair treatments
      • Hand massage
      • Beauty Services
      • Back massage
      • Pedicure

    • Check-in at El Carmen Hotel is from 15:00, and check-out is until 12:00.

    • El Carmen Hotel has 2 restaurants:

      • El Carmen Café & Restaurante
      • El Carmen Coffee Shop

    • Yes, El Carmen Hotel is popular with guests booking family stays.

    • The prices at El Carmen Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Room options at El Carmen Hotel include:

      • Twin
      • Triple
      • Double
      • Family

    • Guests staying at El Carmen Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 8.8).

      Breakfast option(s) include:

      • Continental
      • Vegetarian
      • Vegan
      • Gluten-free
      • American
      • À la carte
      • Breakfast to go

    • El Carmen Hotel is 200 yards from the centre of Antigua Guatemala. All distances are measured in straight lines. Actual travel distances may vary.