The Queen at Chester - Beautifully connected – Since 1860 With new jewels in our crown following a sparkling new £5millon refurbishment to public areas, Queen bedrooms and installed air conditioning. Welcome to the original railway hotel. Since 1860 we’ve been creating wonderful experiences for discerning travelers, located at the gateway to Chester we provide a welcome and stylish escape, a place to rest from your journey, and a luxurious and well-connected base to make the most of Chester and beyond. The hotel is famous for its rich heritage, stunning public areas serving great food, afternoon teas and signature cocktails, with its hidden gem – the terrace, a tranquil oasis in the heart of the city. Built opposite Chester station to serve first-class rail passengers, this hotel has an illustrious past. This magnificent brick and stucco Italianate building was said to be the first skyscraper of its time. Since opening in 1860, its hosted guests such as Charles Dickens, Cecil Rhodes and Lillie Langtry. All 218 bedrooms have complimentary Wi-Fi, a TV and 24-hour room service. The hotel also has 8 conference rooms to choose from, ideal for any event, meeting, or wedding.

Couples in particular like the location – they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

BW Premier Collection
Hotel chain/brand
BW Premier Collection

Property highlights

Located in the best-rated area in Chester, this hotel has an excellent location score of 9.0

Breakfast Info

Continental, Full English/Irish, Vegetarian, Vegan, Gluten-free, Buffet

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.8
Facilities
8.2
Cleanliness
8.5
Comfort
8.5
Value for money
8.0
Location
9.0
Free Wifi
8.4
Select topics to read reviews:

Guests who stayed here loved

  • Randy
    United States of America United States of America
    The hotel and room were great. As we were traveling by train, this could not be better as it was right next to the train station.
  • John
    United States of America United States of America
    Large, comfortable room in Victorian era hotel, but modernized nicely. Large buffet breakfast with full English breakfast options for an extra charge. Location across the street from the train station is very convenient for train travelers. About...
  • John
    United States of America United States of America
    very convenient, across the street from the train station

Hotel area info

Restaurants
2 Restaurants On Site

  • Kings' Grill
    • Cuisine
      British
  • V&A

    No additional info available

Amenities of The Queen at Chester Hotel, BW Premier Collection
Great facilities! Review score, 8.2

Most popular amenities
  • Parking
  • Free Wifi
  • Family rooms
  • 2 restaurants
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
  • 24-hour front desk
  • Tea/Coffee Maker in All Rooms
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
Outdoors
  • Outdoor furniture
  • Sun deck
  • Terrace
  • Garden
Kitchen
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Clothes rack
Pets
Pets are allowed on request. Charges may apply.
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Tea/Coffee maker
Internet
Wifi is available in all areas and is free of charge.
Parking
Public parking is available at a location nearby (reservation is not possible) and costs £12 per day.
  • Electric vehicle charging station
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Dry cleaning
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Safe
General
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Heating
  • Carpeted
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Upper floors accessible by elevator
Languages Spoken
  • English
  • Hindi
  • Polish
  • Tamil

House rules
The Queen at Chester Hotel, BW Premier Collection takes special requests – add in the next step!

Check-in
From 16:00
Check-out
Until 11:00
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed on request. Charges may apply.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercardMaestro Cash is not accepted

The fine print
Must-know information for guests at this property

For hotel guests, located next to the hotel is a pay and display car park. Details of costing and parking procedures are listed below for your information and are available in the car park. Please note that the car park does not belong to the hotel. Car parking spaces are subject to availability. Monday to Thursday; GBP 10 per night Friday to Sunday GBP 16 per night; GBP 12 per 24 hours.

£12 per 24 hours, payable on the machine in parking lot or using the QR code which is located at the reception desk.

The dinner supplement is not available on New Year's Eve.

FAQs about The Queen at Chester Hotel, BW Premier Collection

  • The Queen at Chester Hotel, BW Premier Collection offers the following activities/services (charges may apply):

    • Room options at The Queen at Chester Hotel, BW Premier Collection include:

      • Double
      • Twin
      • Triple
      • Suite

    • The Queen at Chester Hotel, BW Premier Collection has 2 restaurants:

      • Kings' Grill
      • V&A

    • Guests staying at The Queen at Chester Hotel, BW Premier Collection can enjoy a highly-rated breakfast during their stay (guest review score: 8.2).

      Breakfast option(s) include:

      • Continental
      • Full English/Irish
      • Vegetarian
      • Vegan
      • Gluten-free
      • Buffet

    • The Queen at Chester Hotel, BW Premier Collection is 2,950 feet from the center of Chester. All distances are measured in straight lines. Actual travel distances may vary.

    • The prices at The Queen at Chester Hotel, BW Premier Collection may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Check-in at The Queen at Chester Hotel, BW Premier Collection is from 4:00 PM, and check-out is until 11:00 AM.