Please note that the same credit/debit card used to make the booking has to be presented upon arrival at the property.

Please note that the address provided during the booking process has to match the cardholder address.

The property does not accept any payments by cash.

Kindly note that guests under the age of 18 must be accompanied by an adult & can only stay in our private rooms.

Please note that the property does not accommodate groups of 6 people or more. Any reservations made for more than 6 people will be cancelled.

Please note the property cannot accommodate stays longer than 14 nights. This policy applies per guest and per 30-day period, not per reservation or booking platform.

Please note, the property's reception desk is open between 09:00 and 21:00. Early/late check-ins and early/late check-outs must be arranged prior to arrival.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Prime Backpackers Angel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

This property will not accommodate hen, stag or similar parties.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.