Set in Los Cristianos, Hollywood Mirage - Excel Hotels & Resorts provides a terrace, bar and an all year round outdoor swimming pool. This hotel offers free shuttle service to the city centre and a 24-hour front desk. International cuisine is served at the restaurant. All units are fitted with a flat-screen TV with satellite channels, oven, a coffee machine, a bath and a wardrobe. Each room is equipped with a kettle, while all rooms are equipped with a kitchen with a microwave and a toaster. The rooms at the hotel come with a seating area. A buffet breakfast is available each morning at the property. Cycling is among the activities that guests can enjoy near Hollywood Mirage - Excel Hotels & Resorts. Playa de las Americas is 2.5 km from the accommodation, while Puerto de la Cruz is 80 km from the property. The nearest airport is Tenerife Sur Airport, 12 km from Hollywood Mirage - Excel Hotels & Resorts.

Distance in property description is calculated using © OpenStreetMap

Onahotels
Hotel chain/brand

Property highlights

Breakfast info

Continental, Buffet

Reliable info
Guests say the description and photos for this property are accurate.

Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
2 single beds
and
1 sofa bed
2 single beds
and
1 sofa bed
Bedroom :
1 double bed
Living room:
1 sofa bed
Bedroom :
1 double bed
Living room:
1 sofa bed
Bedroom 1:
1 large double bed
Bedroom 2:
2 single beds
Living room:
1 sofa bed
Bedroom 1:
1 double bed
Bedroom 2:
2 single beds
Living room:
1 sofa bed
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Guest reviews

Categories:

Staff
8.8
Facilities
8.3
Cleanliness
8.1
Comfort
8.2
Value for money
8.2
Location
7.7
Free WiFi
8.3
Select topics to read reviews:

Guests who stayed here loved

  • Andrew
    Ireland Ireland
    We booked a 2 bed apartment which had a 2 x single bed room and a double bedroom for a 2 week stay, myself and my adult son. I requested that the 2 singles be replaced with a double bed-no issue at all, the hotel confirmed this would be ok and...
  • David
    United Kingdom United Kingdom
    Excellent facilities, staff very welcoming. Made every effort to meet my disability needs. All of which were met. Rooms and balcony were perfect with a great view of the sunset
  • Claire
    United Kingdom United Kingdom
    Had everything we needed, 3 swimming pools. Gym well equipped. Lots of restaurants local to choose from. Food in the pool bar cafe was great!

Property surroundings

Restaurants
1 restaurant on site

  • El Bistro
    • Cuisine
      International
    • Ambiance
      Family friendly

Facilities of Hollywood Mirage - Excel Hotels & Resorts
Great facilities! Review score, 8.3

Most popular facilities
  • 3 swimming pools
  • Free WiFi
  • Family rooms
  • Fitness centre
  • Restaurant
  • Non-smoking rooms
  • Terrace
  • 24-hour front desk
  • Bar
Parking
No parking available.
Internet
WiFi is available in all areas and is free of charge.
Kitchen
  • Coffee machine
  • Kitchenware
  • Kitchen
  • Microwave
  • Refrigerator
Bedroom
  • Linen
  • Wardrobe or closet
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Hairdryer
  • Bath
Living Area
  • Dining area
  • Sofa
Media & Technology
  • Flat-screen TV
  • Telephone
  • TV
Room Amenities
  • Sofa bed
Outdoors
  • Outdoor furniture
  • Sun terrace
  • Balcony
  • Terrace
  • Garden
Common areas
  • Games room
3 swimming pools
Pool 1 - outdoorFree!
  • Open all year
  • All ages welcome
  • Heated pool
  • Pool bar
  • Sun loungers or beach chairs
Pool 2 - outdoorFree!
  • Open all year
  • All ages welcome
  • Sun loungers or beach chairs
Pool 3 - outdoor (kids)Free!
  • Open all year
  • Suitable for kids
  • Shallow end
Wellness
  • Fitness/spa locker rooms
  • Fitness
  • Spa lounge/relaxation area
  • Sun loungers or beach chairs
  • Hammam
    Additional charge
  • Hot tub/Jacuzzi
    Additional charge
  • Massage
    Additional charge
  • Fitness centre
    Additional charge
  • Sauna
    Additional charge
Food & Drink
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Snack bar
  • Bar
  • Tea/Coffee maker
Activities
  • Live music/performance
  • Themed dinner nights
    Additional charge
  • Squash
    Additional charge
  • Cycling
    Off-site
  • Billiards
    Additional charge
  • Golf course (within 3 km)
    Additional charge
Transport
  • Car hire
Reception services
  • Concierge service
  • Luggage storage
  • Tour desk
  • 24-hour front desk
Entertainment and family services
  • Baby safety gates
  • Indoor play area
  • Evening entertainment
  • Kids' club
  • Entertainment staff
  • Babysitting/child services
    Additional charge
Cleaning services
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Meeting/banquet facilities
    Additional charge
Shops
  • Minimarket on site
  • Barber/beauty shop
Miscellaneous
  • Air conditioning
  • Lift
  • Family rooms
  • Non-smoking rooms
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Key card access
  • Safety deposit box
    Additional charge
Languages spoken
  • German
  • English
  • Spanish
  • French
  • Italian

House rules
Hollywood Mirage - Excel Hotels & Resorts takes special requests - add in the next step!

Check-in
From 16:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of € 100 is required on arrival. That's about £83. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Accepted payment methods
VisaMastercardCash
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Pets
Pets are not allowed.

The fine print
Need-to-know information for guests at this property

Pool towels have an additional cost.

Please note when booking 6 rooms or more, different policies and additional supplements may apply.

When booking half board or full board, please note that drinks are not included.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

This property will not accommodate hen, stag or similar parties.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

A damage deposit of € 100 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.