Get the celebrity treatment with world-class service at Hotel Serrano Palace

This 5-star hotel is located on Son Moll beach at Cala Ratjada, only minutes away from Cala Ratjada's centre and the fishing port. It offers a large wellness centre and a bar with views of the Mediterranean Sea. The air-conditioned rooms and suites at The Serrano each have a private balcony and a digital satellite TV. They come with a marble bathroom with a bathrobe and hairdryer. Hotel Serrano Palace's Dulce Vida Club includes indoor and outdoor swimming pools, a gym, and Turkish steam bath. There is also a massage and beauty centre. Guests can enjoy a range of dishes, from an à la carte lunch at the snack bar by the pool, up to a buffet with show cooking at the restaurant. There is also a piano bar with a billiards table. Mallorca Airport is 79 km away from The Hotel Serrano Palace Hotel.

Couples particularly like the location — they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.2)

Breakfast info

Buffet

Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
2 single beds
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Guest reviews

Categories:

Staff
9.5
Facilities
8.5
Cleanliness
9.1
Comfort
8.9
Value for money
8.1
Location
9.2
Free WiFi
7.5
Select topics to read reviews:

See what guests loved the most:

  • Peter
    United Kingdom United Kingdom
    Everything was good, but take a lot of money as they charge for everything.
  • David
    United Kingdom United Kingdom
    Excellent restaurant . Good location and good sized bedroom. Very clean.
  • Chris
    United Kingdom United Kingdom
    Fantastic hospitality throughout our stay and free room upgrade on arrival - thanks so much to the director and her team, they made our stay very special. Both the breakfast and dinners were also fantastic (complements to the chef and his team)...

Hotel surroundings

Restaurants
1 restaurant on site

  • Restaurante #1
    • Cuisine
      Spanish
    • Ambiance
      Family friendly
    • Dietary options
      Vegetarian

Facilities of Hotel Serrano Palace
Great facilities! Review score, 8.5

Most popular facilities
  • 2 swimming pools
  • Spa and wellness centre
  • Free WiFi
  • Beachfront
  • Private parking
  • Non-smoking rooms
  • Facilities for disabled guests
  • Restaurant
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Beachfront
  • Sun terrace
  • Balcony
  • Terrace
  • Garden
Kitchen
  • Coffee machine
Pets
Pets are allowed on request. No extra charges.
Activities
  • Bicycle rental
    Additional charge
  • Beach
  • Evening entertainment
  • Entertainment staff
  • Table tennis
  • Billiards
    Additional charge
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Kid-friendly buffet
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is possible on site (reservation is needed) and charges may be applicable.
  • Parking garage
  • Electric vehicle charging station
Reception services
  • Concierge service
  • Luggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Security alarm
  • Safety deposit box
General
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Tile/marble floor
  • Heating
  • Car hire
  • Lift
  • Barber/beauty shop
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service
2 swimming pools
Pool 1 - indoorFree!
    Pool 2 - outdoorFree!
    • Open all year
    Wellness
    • Fitness
    • Massage chair
    • Spa/wellness packages
    • Spa lounge/relaxation area
    • Spa facilities
    • Beauty Services
    • Sun umbrellas
    • Hammam
    • Hot tub/Jacuzzi
    • Massage
      Additional charge
    • Spa and wellness centre
    • Solarium
      Additional charge
    • Fitness centre
    • Sauna
    Languages spoken
    • Catalan
    • German
    • English
    • Spanish

    Property practice

    This property has told us they implemented a practice in one of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

    House rules

    Hotel Serrano Palace takes special requests - add in the next step!

    Check-in

    From 14:00

    Check-out

    Until 12:00

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Children and beds

    Child policies

    Children of any age are welcome.

    Children 12 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    0 - 1 year
    Cot upon request
    Free

    The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

    There are no extra beds available at this property.

    All cots are subject to availability.

    No age restriction

    There is no age requirement for check-in

    Pets

    Free! Pets are allowed on request. No extra charges.

    Maestro Mastercard Visa Cash Hotel Serrano Palace accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Need-to-know information for guests at this property

    Please note, men are required to wear long trousers for dinner at the restaurant.

    Please note, free WiFi is available in some areas of the lobby.

    FAQs about Hotel Serrano Palace

    • Guests staying at Hotel Serrano Palace can enjoy a highly-rated breakfast during their stay (guest review score: 10.0).

      Breakfast option(s) include:

      • Buffet

    • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

    • Hotel Serrano Palace has 1 restaurant:

      • Restaurante #1

    • Hotel Serrano Palace is 550 yards from the centre of Cala Ratjada. All distances are measured in straight lines. Actual travel distances may vary.

    • The prices at Hotel Serrano Palace may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Check-in at Hotel Serrano Palace is from 14:00, and check-out is until 12:00.

    • The nearest beach is just 100 yards from Hotel Serrano Palace. All distances are measured in straight lines. Actual travel distances may vary.

    • Yes, there is a hot tub. You can find out more about this and the other facilities at Hotel Serrano Palace on this page.

    • Hotel Serrano Palace offers the following activities / services (charges may apply):

      • Spa and wellness centre
      • Fitness centre
      • Hot tub/Jacuzzi
      • Sauna
      • Massage
      • Hammam
      • Billiards
      • Table tennis
      • Beachfront
      • Evening entertainment
      • Solarium
      • Massage chair
      • Beach
      • Spa lounge/relaxation area
      • Swimming Pool
      • Fitness
      • Beauty Services
      • Entertainment staff
      • Spa/wellness packages
      • Bicycle rental
      • Spa facilities

    • Room options at Hotel Serrano Palace include:

      • Double
      • Suite
      • Twin